ClassPass’s earns a 1.9-star rating from 2 reviews and 22 complaints, showing that the majority of fitness enthusiasts are dissatisfied with workout experiences.
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I have been stolen from!!
I received gift card from my sister as a birthday present and was very excited! I went to ClassPass and provided all the information they needed including my credit card details. I used my gift card and everything seemed fine, I really liked the classes, but decided to quit because I had no time since I was very busy at work. But then they started charging my card! I came back and demanded my money back and they refused and told me that I was signed for another month! I said that I'm not interested and have no time to attempt classes, but they did not care at all! Terrible!
This company refused to change the time for my classes
I joined the website www.classpass.com and their classes several weeks ago. But due to time conflict, I couldn’t visit all classes. I started to waste time and money, therefore I wasn’t so happy about it. I contacted the rep and told that I would like to change the time. I was upset that the staff refused to help me and the rep spoke in rude manner with me. I wasn’t satisfied with such attitude and help.
Read full review of ClassPass and 7 comments
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ClassPass Contacts
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ClassPass phone numbers+1 (888) 493-5953+1 (888) 493-5953Click up if you have successfully reached ClassPass by calling +1 (888) 493-5953 phone number 0 0 users reported that they have successfully reached ClassPass by calling +1 (888) 493-5953 phone number Click down if you have unsuccessfully reached ClassPass by calling +1 (888) 493-5953 phone number 0 0 users reported that they have UNsuccessfully reached ClassPass by calling +1 (888) 493-5953 phone number
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ClassPass emailsinfo@classpass.com100%Confidence score: 100%Support
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ClassPass address275 7th Avenue, New York, Arkansas, 10001, United States
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ClassPass social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025 - View all ClassPass contacts
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I signed up for a free 2 week trial of Class Pass, which is a membership for fitness classes, in October 2020 to see if
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