I have been stolen from!!
I received gift card from my sister as a birthday present and was very excited! I went to ClassPass and provided all the information they needed including my credit card details. I used my gift card and everything seemed fine, I really liked the classes, but decided to quit because I had no time since I was very busy at work. But then they started charging my card! I came back and demanded my money back and they refused and told me that I was signed for another month! I said that I'm not interested and have no time to attempt classes, but they did not care at all! Terrible!
This company refused to change the time for my classes
I joined the website www.classpass.com and their classes several weeks ago. But due to time conflict, I couldn’t visit all classes. I started to waste time and money, therefore I wasn’t so happy about it. I contacted the rep and told that I would like to change the time. I was upset that the staff refused to help me and the rep spoke in rude manner with me. I wasn’t satisfied with such attitude and help.
Read full review of ClassPass and 7 comments
-
ClassPass Contacts
-
ClassPass phone numbers+1 (888) 493-5953+1 (888) 493-5953Click up if you have successfully reached ClassPass by calling +1 (888) 493-5953 phone number 0 0 users reported that they have successfully reached ClassPass by calling +1 (888) 493-5953 phone number Click down if you have unsuccessfully reached ClassPass by calling +1 (888) 493-5953 phone number 0 0 users reported that they have UNsuccessfully reached ClassPass by calling +1 (888) 493-5953 phone number
-
ClassPass emailsinfo@classpass.com100%Confidence score: 100%Support
-
ClassPass address275 7th Avenue, New York, Arkansas, 10001, United States
-
ClassPass social media
-
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025 - View all ClassPass contacts
Recent comments about ClassPass company
I signed up for a free 2 week trial of Class Pass, which is a membership for fitness classes, in October 2020 to see if
Bodyrock.tv
8 reviews
Ice Sleeve
3 reviews
iFit
2 reviews
Roidsmall
10 reviews
Born to Move
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!