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Citymd

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Citymd Complaints 8

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6:32 pm EDT
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Citymd CityMD Billing: A Frustrating and Disappointing Experience

So, I went to Citymd and paid my bill in full, but then they sent me another bill saying I still owed more money. This happened to me twice! It's really frustrating and I wouldn't recommend using them unless you want to deal with this kind of headache. Honestly, it was the worst business experience I've ever had.

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2:43 pm EDT
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Citymd Citymd: A Scam Company Sending Fake Bills Even After Payment

So, I went to Citymd for some medical treatment and paid in full for the service. But, to my surprise, they sent me fake bills even after I paid them. It's really frustrating when you pay for something and still get charged for it. I mean, what's the point of paying in full if they're going to keep sending you bills? It's like they're trying to take advantage of people.

I really think that Citymd is a total scam company. They're unethical to the extreme. I mean, how can they do this to people? It's not fair to charge people for something they've already paid for. I think they need to be investigated by the New York Attorney Generals. This kind of behavior is not acceptable.

Overall, I would not recommend Citymd to anyone. They may provide medical treatment, but they're not trustworthy. They're just trying to make money off of people. So, if you're looking for a reliable medical provider, I suggest you look elsewhere. Don't waste your time and money on Citymd.

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2:18 pm EDT
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Citymd Disappointing Service at Citymd: Misdiagnosed with Lyme Disease

I went to Citymd and I gotta say, I was pretty disappointed with the service. The doc there didn't even recognize that I had Lyme disease and put me on the wrong treatment. Can you believe that? He told me that he wasn't sure if it was a bite or just an ingrown hair and that I shouldn't worry about it. He said to just follow up with my regular doctor. But I wasted so much time before finally getting put on the right antibiotic. I mean, seriously, what kind of personnel do they hire over there? It's like they don't even know what they're doing. I wouldn't recommend Citymd to anyone.

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Is Citymd Legit?

Citymd earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Citymd to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Citymd is known for their high standards and safety. If you're thinking about dealing with Citymd, it's wise to check how they handle complaints.

Citymd.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Citymd.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Citymd and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Citymd has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 8 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Citymd protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Citymd. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Citymd CityMD's COVID Test Billing is Unfair and Unreasonable

I ain't too happy with Citymd. They done sent me a bill for a hunnid bucks for a covid test they did two years ago. I thought that test was all covered, but now they tryna charge me extra. They even charged my insurance company $300 for it! Like, what the heck? How much can they charge for a covid test anyway? And why they waitin' two whole years to send me a bill? That ain't right. I wouldn't recommend Citymd to nobody.

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Citymd Citymd: Incompetent and Unresponsive - Save Yourself the Trouble

So, I went to Citymd for some tests and boy was it a disaster. They charged me for tests they didn't even do, and now they won't give me my money back. It's like they don't even care about their patients! And don't even get me started on their billing department. They never answer the phone and when they do, they just tell me I have to wait for a "Medical Review" for 15 days. Like, what kind of nonsense is that?

Honestly, there are so many other medical facilities in the area, why bother with Citymd? They're just a bunch of incompetent people who can't even handle a simple urine sample. Save yourself the trouble and go somewhere else. Trust me, it'll be cheaper and you won't have to deal with the headache that is Citymd.

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Citymd Disappointing Experience at CityMD for Covid Testing on New Year's Eve

I went to CityMD on 3rd Ave to get tested for Covid and was turned away even though there were only a few people in line. I work for the City and State and was really disappointed that they wouldn't let me get tested. It was 10:30 in the morning on December 31st, 2021 and they said they weren't taking any more people. I was really surprised because there weren't many people there and it wasn't crowded inside.

I think it's really important for CityMD to provide good service to everyone, especially during the pandemic. As a City and State worker, I feel like I should have been given priority for testing. It's frustrating that they turned me away when I needed to get tested.

Overall, I'm really disappointed with the service I received at CityMD. I hope they can improve their services in the future so that everyone can get the care they need.

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Citymd Disappointing Experience at Citymd: Unfriendly Doctor and Poor Treatment of Elderly Patient

I went to Citymd with my 85-year-old mother, and we didn't have a great experience. Dr. Greg didn't seem very friendly when we arrived, and he didn't want to take my mother's blood pressure manually when the automatic machine wasn't working. I asked him to do it anyway, but he didn't seem very interested in helping us out. He said something like, "I could, but we don't have to." I was pretty annoyed by this, so I asked him again. He replied, "She is 85 and has Alzheimer's, so who cares?" I couldn't believe what I was hearing! I told him that I cared, and he finally took her blood pressure.

The whole visit was pretty upsetting, and I don't think I'll be going back to Citymd again. The only good thing was that the young assistant who was helping us apologized for Dr. Greg's behavior. I appreciate that she recognized that he wasn't treating us very well. Overall, though, I was really disappointed with our experience. It's important to me that my mother gets good medical care, and I don't think we got that at Citymd.

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Citymd Mixed Experience with Citymd Customer Service: A Review

I recently had an experience with Citymd and I have to say, it was a bit of a mixed bag. On one hand, when I called to verify a medical note for two of my students, the first representative I spoke with was very kind and helpful. They were patient with me as I explained what I needed and they did their best to assist me.

However, when I called back just five minutes later using the same number (***896), I was met with a very different response. The representative who answered the phone was rushed and rude, and seemed to have no interest in helping me at all. They told me that they couldn't give me any information because it was private, but they spoke so quickly that I could barely understand what they were saying.

To be honest, I was pretty disappointed with this experience. It's clear that there is some kind of issue with the way that Citymd is training their representatives, and it's not acceptable for customers to be treated so differently depending on who they happen to speak with. I hope that they can address this issue soon, because it's really not a good look for them.

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Overview of Citymd complaint handling

Citymd reviews first appeared on Complaints Board on May 23, 2023. The latest review CityMD Billing: A Frustrating and Disappointing Experience was posted on Jun 10, 2023. Citymd has an average consumer rating of 1 stars from 8 reviews. Citymd has resolved 0 complaints.
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  1. Citymd Contacts

  2. Citymd phone numbers
    +1 (855) 624-8963
    +1 (855) 624-8963
    Click up if you have successfully reached Citymd by calling +1 (855) 624-8963 phone number 0 0 users reported that they have successfully reached Citymd by calling +1 (855) 624-8963 phone number Click down if you have unsuccessfully reached Citymd by calling +1 (855) 624-8963 phone number 0 0 users reported that they have UNsuccessfully reached Citymd by calling +1 (855) 624-8963 phone number
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  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 04, 2025

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