Latest Reviews and Complaints
I got my roof done by Citadel Roofing Inc
I got my roof done by Citadel Roofing Inc. in 2020 for both my house and garage. After the work was done, I noticed that the shingles were hanging over the roof and not lined up properly on both the house and garage. When it rained, water was running over the sides of the corners onto the ground around the foundation instead of going into the downspouts. We found out that the shingles were doubled up at the edges of the eaves and were hanging into the eave troughs. The troughs were also filled with leftover nails and shingle pieces. I called the owner last year and he came out to check, but he said they couldn't trim back the shingles and didn't offer any solution. I don't have time to keep calling them as I work full time. I called them again this summer, but they haven't called back. We want this resolved as soon as possible, even if it means they have to replace the roof. Thanks, Sandy.
2 Citadel Roofing Complaints
Citadel Roofing’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of homeowners are dissatisfied with roofing services.
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I gotta say somethin' bout Citadel Roofing Inc
I gotta say somethin' bout Citadel Roofing Inc. I had some work done on my house last year, like the downspouts and stucco and all that jazz. But now, I'm havin' some problems with it. I called 'em up on July 10th and Dave said he'd come check it out the next day, but he never showed up. I left him three messages after that, but he never called me back. My downspouts are leakin' and there's some stucco missin' in a couple spots. I'm worried 'bout the time factor, ya know? I wish I had written sooner, but I was tryin' to give 'em time to fix it. Anyways, just wanted to let y'all know. Margaret out.
Is Citadel Roofing Legit?
Citadel Roofing earns a trustworthiness rating of 88%
Highly reliable. Use their services with confidence, yet trust but verify.
A long registered date for citadelexteriors.ca can be seen as a positive aspect for Citadel Roofing as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Citadel Roofing's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Citadelexteriors.ca has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the citadelexteriors.ca. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Citadelexteriors.ca has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The citadelexteriors.ca may offer a niche product or service that is only of interest to a smaller audience.
- We detected that citadelexteriors.ca is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
- Citadel Roofing protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of Citadel Roofing complaint handling
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              Citadel Roofing Contacts
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        Citadel Roofing phone numbersClick up if you have successfully reached Citadel Roofing by calling +1 (204) 668-7663 phone number 0 0 users reported that they have successfully reached Citadel Roofing by calling +1 (204) 668-7663 phone number Click down if you have unsuccessfully reached Citadel Roofing by calling +1 (204) 668-7663 phone number 0 0 users reported that they have UNsuccessfully reached Citadel Roofing by calling +1 (204) 668-7663 phone number
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        Citadel Roofing address3 Burdock Bay, East St Paul, Manitoba, R2E 0E3, Canada
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    Citadel Roofing social media
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     Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 18, 2025 Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 18, 2025
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