CIG Financial Customer Service Phone, Email, Contacts
CIG Financial
reviews & complaints

CIG Financial
reviews & complaints

1 5 1 5 CIG Financial
CIG Financial Customer Support Outstanding
1 Resolved
0 Unresolved
100% of 1 complaints were resolved
Resolving 100% of reviews, CIG Financial showcases exceptional dedication to customer satisfaction, investing in resources and prioritizing concerns. This rare achievement boosts loyalty, reputation, and proves the company's commitment to going above and beyond.
100% of 1 complaints were resolved
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Overview of CIG Financial customer experience

CIG Financial ( has received numerous consumer complaints, with many customers reporting issues with the company's auto loans. Common problems include difficulty reaching customer service and difficulty resolving payment discrepancies. Additionally, customers report that CIG Financial is quick to initiate repossession proceedings and unhelpful in finding solutions to resolve outstanding balances. Many customers feel that CIG Financial does not prioritize customer service or sympathize with individual financial circumstances. Overall, CIG Financial seems to have a reputation for being unresponsive and unaccommodating to customers.

CIG Financial complaints 1

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Newest CIG Financial reviews & complaints

Verified customer This complaint was posted by a verified customer. Learn more
The complaint has been investigated and resolved to the customer’s satisfaction.
CIG Financial has left an official reply on this complaint.

CIG Financial On 7/16 my car was repossessed for all of a day

On 7/16 my car was repossessed for all of a day. The lender wishes to charge me a 400$ fee in regards to this situation. After making a payment of nearly 600$. Im seeking for a full break down coast associated with the 400$ fee and in detail where in the purchase agreement that was agreed upon. If that is not provided within 7 business days Im requesting a full refund of the 400$ in terms of a credit on the account. 400$ is a ridiculous fee for a signal day and if they truly followed repo laws in the state. Account

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S. Feest
Verified customer This comment was posted by a verified customer. Learn more

they are dropping my dads credit and Ive made payments like usual for the past 3 years jus in these past 2 months I had problems making payments not accepting them taking most of money and taking the car back days ago knowing its not my dads car he never made one payment not one approval if that was so called needed mine and my girls debit cards are on every payment and my girl was the one making all the payments they was quick to take payments Til now As for purchasing the car at dealership I went there to get my credit up and purchase a car and they ran my credit and said my payments would be to high and said get a co signer I said ok came back wit my dad ran both of us and said it would be way better to just put it in my dads name my payments will be good cuz he has good credit or better credit then me my dad wasnt guna do that til they told us what my monthly could be both got no valid license acct #*** car is under *** my Father a disabled veteran

M. Doyle
Verified customer This comment was posted by a verified customer. Learn more

I am not liable for the debt with CIG FINANCIAL. I do not have a contract with CIG FINANCIAL You guys need to handle this issue. This has been going on for a long time now that I have seen my information. That's messing my Character & name up as a person.They are in violation & told me 30 days when I had fraud. A identity theft with police report I had attatched as well, they are in major violation.

M. Stanton
Verified customer This comment was posted by a verified customer. Learn more

I got car from *** after 6 months of payment I checked my credit report and the car was not there. I contacted cig financial about it I gave them my social security number and account number they told me my social security number was not on that account, they then told me to email them a copy of my drivers license, social security card, and proof of residence I did that and called them back two days after they did not answer. Ive called them multiple times in the past two week no one answers when I call, Ive also left a message and no one has called me back

Is CIG Financial legit?
CIG Financial earns 100% level of Trustworthiness

SAFETY NOTICE: ComplaintsBoard has analyzed CIG Financial and determined that it has perfect credibility and is completely trustworthy, with a legitimacy rating of 100%.

We found clear and detailed contact information for CIG Financial. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

CIG Financial resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

CIG Financial has claimed the domain name for for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows CIG Financial website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information. has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website. regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from CIG Financial.

However ComplaintsBoard has detected that:
  • The website belonging to CIG Financial has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Our Conclusive Verdict: After a thorough evaluation of this company, we highly recommend doing business with them. Our assessment shows that they are trustworthy, reliable, and committed to providing a safe and secure experience for their customers.
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CIG Financial contacts

Phone number

+1 (877) 244-4442


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