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On 7/16 my car was repossessed for all of a day
On 7/16 my car was repossessed for all of a day. The lender wishes to charge me a 400$ fee in regards to this situation. After making a payment of nearly 600$. Im seeking for a full break down coast associated with the 400$ fee and in detail where in the purchase agreement that was agreed upon. If that is not provided within 7 business days Im requesting a full refund of the 400$ in terms of a credit on the account. 400$ is a ridiculous fee for a signal day and if they truly followed repo laws in the state. Account
The complaint has been investigated and resolved to the customer’s satisfaction.
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CIG Financial complaints: history and resolution overview
Out of all reported cases, 1 complaints (100%) have been marked as resolved, while 0 complaints (0%) remain unresolved. The most recent resolved complaint, On 7/16 my car was repossessed for all of a day, provides additional insight into how customer issues have been handled.
Customer feedback spans multiple years and reflects a range of user experiences. Reviewing complaint history and resolution outcomes may help users better understand the company’s track record and make more informed decisions.
Is CIG Financial Legit?
CIG Financial earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for CIG Financial. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
CIG Financial resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Cigfinancial.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Cigfinancial.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a cigfinancial.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
Cigfinancial.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from CIG Financial.
However ComplaintsBoard has detected that:
- CIG Financial protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to CIG Financial has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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On 7/16 my car was repossessed for all of a day
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My father's credit is being negatively affected, and I've been consistently making payments for the past three years. Only in the last two months have I encountered issues with making payments, as they were not processed correctly, and they took most of the money. Recently, they repossessed the car, even though it's not technically under my dad's ownership since he hasn't made any payments or given explicit approval for the purchase. Both my girlfriend's and my debit cards have been used for every transaction, and she has been the one primarily handling the payments. Initially, they were prompt in accepting payments, but that has changed now.
Regarding the car purchase at the dealership, my goal was to improve my credit score and buy a car. When they assessed my credit, they informed me that my payments would be too high and suggested I find a co-signer. I returned with my dad, and after running our credit, they advised it would be more advantageous to register the car in my dad's name due to his superior credit. Despite some reluctance, my dad agreed when they presented us with an affordable monthly payment estimate. It's worth noting that neither of us has a valid driver's license at the moment. The account is in my father's name, and he is a disabled veteran.
I am not liable for the debt with CIG FINANCIAL. I do not have a contract with CIG FINANCIAL You guys need to handle this issue. This has been going on for a long time now that I have seen my information. That's messing my Character & name up as a person.They are in violation & told me 30 days when I had fraud. A identity theft with police report I had attatched as well, they are in major violation.
I got car from *** after 6 months of payment I checked my credit report and the car was not there. I contacted cig financial about it I gave them my social security number and account number they told me my social security number was not on that account, they then told me to email them a copy of my drivers license, social security card, and proof of residence I did that and called them back two days after they did not answer. Ive called them multiple times in the past two week no one answers when I call, Ive also left a message and no one has called me back