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The good, the bad, and the ugly - discover what customers are saying about Chuwi

Welcome to our customer reviews and complaints page for Chuwi. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Chuwi.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Chuwi's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Chuwi, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Chuwi. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
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12:31 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Chuwi Laptop

Dear sirs,

I have bought a laptop sometime ago and without anyone's intervention, started to have a faded screen. Even though it works, the truth is I cannot use it as I cannot see fully due to the screen being damaged.

Therefore I am sending you this complaint to show my deepest disapointment with it.

I would be appreciated if you could do something about it or at least lead me in the proper direction to get the situation resolved as quickiest as possible.

Desired outcome: Product replacement or refund

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J
9:59 am EDT

Chuwi hi10air

I received this product in August. Because it didn't work, I complained and was asked to return it, which I did.
Las week I received the same product once more, and with no improvement. It is still impossible to use!
Both this time and the first time, I had to pay WAT and tax to the customs. Each time approx. NOK 330.00.
Now I don't dare to return it again, because nothing was done to it, and I don't want to pay to the customes once more.
I can return it on one condition: that you refund me my expences (2xNOK330.00) and the price which I paid for this unusable item.
If you want to have a satisfied customer, you ought to return the above mentioned expences paid by me. Then it will be a pleasure to buy more products from you and also recommende your company to all my friends on Facebook.
That will not be possible to do if you aren't willing to solve this complaint from me and pay me back my total expences in cash.
I'm looking forward to hear from you with a positive reply.
Thank you!
The first time I sent you several pictures of the mentioned item, so I trust it will not be necessary to do it once more.

Jan-Kristian Viumdal
Buervn. 9
3711 Skien
Norway

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