Chevron Texaco review: Unauthorized changes and charges

We have been using chevron business fleet accounts since the early 2000's and since wex stepped in we have always had a issue (from card declines to horrible customers service) they over charge and add fees that are not accurate. I have called multiple times to update email and resolve issues. The one email they had on file was removed (2 years ago) so I thought and the new email address was add about 2 years ago. Worked fine, no issues logging in ect. Until today, As of today 7/17/26 my original email was put back on and my current email was removed, without any communication, or my authority. When I went to log in to pay my bill I was unable, so I called and the lady who didn't speak English, said she could not give me my balance, could not change my information, basically I have to do 2 hrs of paperwork just to close my account. Yeah they will not save you a dime.
We will never again.