The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Chaplin Bondupfront fee theft

C Review updated:

I Complained and left a review a few week ago on google but they have removed the review system . This company are quite clearly trying to hide any negativity about them.

I paid £1000.00 upfront and was promised the earth but they delivered absolutely nothing. Brochure didn't arrive, no viewings arrives as promised.

I have had agent after agent in promising this that and the other but chose Chaplin Bond for their personal service.

Avoid like the plague.

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • Chaplin Bond's response · Jul 25, 2017

    Thank you for your review, we are sorry if this is a genuine complaint, we have no idea who you are and what business we are answering to. As we at Chaplin Bond have many good references which say otherwise to this comment and have a great presents on major advertising portals, nevertheless if you feel our services have been conducted in this manor, please feel free to contact us at anytime as we have never had such a complaint through our office. In regards to you saying these comments certain reviews got removed unfortunately it was being miss used by a competitor and we unfortunately had to restrict the review system, if this is genuine a complaint please email head of complaints [email protected] as we have never had a complaint direct to us, we would be delighted to hear from you and resolve the matter. Many Thanks

  • Chaplin Bond's response · Sep 06, 2017

    We at Chaplin Bond Have tried getting rid of FAKE reviews but have only got them marked as resolved after a lengthy investigation, it is so unfortunate our valued customers who we have sold for or under offer are unable to write good reviews on this site. We are always willing to provide details to people who are under offer or sold. We will continue with our service that is of the highest level and continue to concentrate on selling businesses and not rise to competitors writing unnecessary untrue reviews on a site that doesn't accept positive reviews Many Thanks Chaplin Bond.

Responses

  • Ge
    georgie beaumont Nov 18, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Absolutely appalling level of customer service. Just had to listen to how good she was at her sales job, with little interest in listening or addressing concerns. Poor customer service experience

    0 Votes

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