Menu
The Ladders Customer Service Phone, Email, Contacts

The Ladders
reviews and complaints

The Ladders's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.theladders.com
www.theladders.com

Learn how the rating is calculated

2.2 20 Reviews 10 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

The Ladders reviews 20

ComplaintsBoard
L
5:20 pm EDT
Verified customer This review was posted by a verified customer. Learn more

The Ladders Exceptional Service and Support from Ladders Job Search Site - Thanks to Christine and the Team!

I gotta say, I was pretty impressed with the Ladders job search site. I was a bit skeptical at first, but Christine Praxidio really helped me out today. She was super professional and took the time to talk to someone else to make sure she was giving me the right info. She even sent me some screenshots and explained everything really clearly. It's not often you get that kind of service these days, so I really appreciate it. Thanks to Christine and the rest of the team at the Ladders, I'm actually enjoying my job search for once!

Read full review of The Ladders
Hide full review
ComplaintsBoard
V
3:56 pm EDT
Verified customer This review was posted by a verified customer. Learn more

The Ladders TheLadders Review: A Scam to Avoid - Harvard Case Study Confirms

TheLadders ain't worth your time, folks. It's a scam, plain and simple. Even Harvard University says so - they wrote about it in a case study that you can find on HBR's website. Don't believe me? Check out the link below.

And don't even bother looking for executive job postings on TheLadders. They never have any good ones, and when they do, you can find them on other free sites like simplyhired. Save your money and your sanity, and stay far away from TheLadders.

Read full review of The Ladders
Hide full review
ComplaintsBoard
B
2:56 pm EDT
Verified customer This review was posted by a verified customer. Learn more

The Ladders Positive Review of The Ladders: Great Resource for Job Seekers with Excellent Customer Service

I used The Ladders when I first started looking for a job, and it was pretty helpful. I ended up finding a job pretty quickly, so I didn't use it for very long. However, I did have a bit of an issue with a charge on my credit card. I contacted customer service, and they were actually really helpful. They saw that I hadn't really used the account much, so they reversed the charge for me. I was pretty happy with how quickly they responded and took care of the issue.

Overall, I think The Ladders is a pretty good resource for job seekers. It's easy to use and has a lot of job postings. I also like that they have a lot of resources and articles to help you with your job search. I'll definitely consider using it again in the future if I need to.

Shoutout to Monica from The Ladders for being so helpful and responsive! It's always nice to have good customer service.

Read full review of The Ladders
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

The Ladders The Ladders Review: A Total Scam for Job Seekers - Save Your Money and Look Elsewhere

I gotta tell ya, The Ladders ain't worth your hard-earned cash. It's a total scam! They lure you in with job postings that don't even exist. And the worst part? They keep reposting the same old jobs over and over again. It's like they're playing a cruel joke on us job seekers.

And don't even get me started on their resume writing service. They charge a whopping $250 for something you can do yourself for free. And to add insult to injury, they tack on an extra $90+ in fees for absolutely nothing.

I did my research and found out that the real jobs they do have are already advertised all over the internet for free. So why bother with The Ladders? It's a total waste of time and money.

If you don't believe me, just Google it. You'll find bad reviews all over the net. Don't fall for their bait and switch tactics. Save your money and look elsewhere for job opportunities.

Read full review of The Ladders
Hide full review
ComplaintsBoard
V
Verified customer This review was posted by a verified customer. Learn more

The Ladders The Ladders: A Waste of Time and Money - My Disappointing Experience

I was a fool, I admit it. I paid to join The Ladders, thinking they would help me find a job. But boy, was I wrong. I didn't see anything from this site that led me to my current job. It wasn't anything they did. There were no jobs that they found me. They simply took my money and offered nothing of any value in return. I was so disappointed that I felt like I wasted my money.

I hope the NY Attorney General takes this site down and takes them down hard! They deserve it for taking advantage of people like me who are just trying to find a job. If I could rate them 0 stars, I would. It's just not fair that they charge people for something they can't deliver.

I would not recommend The Ladders to anyone. Save your money and look for a job elsewhere. Don't waste your time and money on a site that promises to help you but doesn't deliver. It's just not worth it.

Read full review of The Ladders
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

The Ladders Responsive Tech Support and Accurate Salary Estimates - My Experience with The Ladders

So, I was checking out The Ladders website and I noticed that some job postings were missing and some salary estimates were way too high. I mean, I don't want to get my hopes up for a job that doesn't even exist or get disappointed with a salary that's not realistic. So, I decided to reach out to their tech support to see what's going on.

Luckily, Christine from The Ladders responded right away and helped me out with my concerns. She fixed the job postings and adjusted the salary estimates to a more reasonable level. I really appreciate her attention to detail and her quick follow-up email to make sure everything was good.

Overall, I'm happy with my experience with The Ladders. It's nice to know that they have a responsive and helpful tech support team. I would definitely recommend this website to anyone looking for a job.

Read full review of The Ladders
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

The Ladders Exceptional Customer Service from The Ladders - Thank You Monica Toribio!

I just made a mistake when I was trying to buy some contacts for a job that wasn't the one I wanted. I messed up, but I sent a message to the people at The Ladders to see if they could help me out. And they did! In less than a day, they sent me the contacts I asked for (even though they weren't the right ones) and then they got back to me with a message. Monica Toribio helped me out and said that they would make an exception for me this one time and send me the right contacts right away. That's what I call good customer service! It's important to say thank you when people help you out like that.

Read full review of The Ladders
Hide full review
ComplaintsBoard
W
Verified customer This review was posted by a verified customer. Learn more

The Ladders Top-Notch Customer Service at The Ladders: A Review of Christine P's Help in Cancelling My Subscription

I gotta say, I was super happy with the help I got from Christine P over at The Ladders. She really helped me out when I needed to cancel my subscription. I mean, don't get me wrong, I found a new gig thanks to The Ladders about two years ago, but I don't need the service anymore since I'm pretty happy where I'm at now. Anyway, Christine was a real lifesaver and walked me through the whole process, even though my account had two different email addresses. So yeah, big ups to Christine and The Ladders! Their customer service is top-notch and I'd definitely recommend them to anyone looking for a job.

Read full review of The Ladders
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

The Ladders The Ladders Chrome Extension: A Game-Changer for Job Seekers

So, I was like really not sure about The Ladders, but I was like, whatever, let's give it a shot. I always used to go through recruiters, but they didn't really have much when it came to sales jobs. So, I signed up and got their chrome plugin, and holy cow, it was amazing. You know those companies that make you redo your resume just to apply? Well, that's like so over now. The chrome extension filled everything out for me, and I could use it as many times as I wanted, which saved me like so many hours. I mean, seriously. The cost is totally worth it. I found a new job in less than 90 days. I totally recommend it.

Read full review of The Ladders
Hide full review
ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more

The Ladders Ladders Review: Overpriced Resume Help and Useless Job Listings

Ladders ain't worth it, man. They offered to help me out with my resume, but only if I forked over like 600 bucks. Like, come on, I already had a solid resume that a former HR director helped me with. And this Ladders reviewer had the nerve to tear it apart and make me feel bad about it. No way was I falling for that. And the site itself? Useless. I've got a great work history, but I never heard from any recruiters or potential employers through Ladders. All I got were a bunch of emails telling me to read stuff on their site. And then they tried to get me to sign up for "climber," which was even more of a rip-off. Don't waste your time or money on this garbage.

Read full review of The Ladders
Hide full review

The Ladders complaints 10

ComplaintsBoard
A
5:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The Ladders Frustrating Experience with The Ladders Website's WIC Status Form

I tried to use The Ladders website to apply for a job, but they kept asking me to fill out a WIC status form. I did it multiple times, but they still wouldn't accept it. It was really frustrating because I really wanted to apply for the job, but I couldn't because of this stupid form. I don't know what their problem is, but they need to fix it. It's not fair to people who are trying to find work.

Read full review of The Ladders
Hide full review
ComplaintsBoard
K
5:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The Ladders Disappointing Experience with TheLadders.com: A Review

i joined theladders.com for a month and gotta say, it was a bit of a letdown. i was hoping to get some interviews or at least a call back, but no dice. i mean, i know it's not a guarantee or anything, but still. i was expecting a bit more for the money i paid. maybe it's just me, but i didn't find the job listings to be all that great either. i mean, there were some decent ones, but nothing that really stood out to me. overall, i wouldn't say it was a complete waste of time, but i don't think i'll be renewing my membership anytime soon.

Read full review of The Ladders
Hide full review
ComplaintsBoard
A
3:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The Ladders The Ladders Review: Flooded Inbox and Unsubscribing Nightmare

The Ladders ain't good, man. I signed up and my inbox got straight up bombarded. It was like a flood of emails that I couldn't even handle. Trying to unsubscribe was a whole other story. It was like trying to find a needle in a haystack. Ain't nobody got time for that.

Read full review of The Ladders
Hide full review

Is The Ladders legit?

Our conclusion: After a detailed review, ComplaintsBoard finds The Ladders to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, The Ladders is known for their high standards and safety. If you're thinking about dealing with The Ladders, it's wise to check how they handle complaints.

The Ladders earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

The Ladders has received 6 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for theladders.com can be seen as a positive aspect for The Ladders as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of The Ladders's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Theladders.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several users have reported concerns about the legitimacy of The Ladders as a job board or recruiter. We suggest that you proceed with caution when using this website and thoroughly research any job opportunities or offers before providing personal information.

Several positive reviews for The Ladders have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up The Ladders and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While The Ladders has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • The Ladders protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

The Ladders Mixed Results with The Ladders: Good Customer Service, But Job Listings Don't Match My Skills

customer service has been pretty good, but the way they find jobs for me ain't been too great. I've been using The Ladders for a while now, and I gotta say, I'm not too impressed with the results. I mean, I know it ain't easy finding a job, but I feel like the algorithm they use could be better. I've been getting a lot of job listings that don't really match my skills or experience, and it's been pretty frustrating. On the plus side, the customer service has been helpful when I've had questions or issues. They've been pretty responsive and friendly, which is always a plus. But at the end of the day, I'm using The Ladders to find a job, and so far, it ain't been too successful. I'm gonna keep using it for a bit longer, but if things don't improve, I might have to look elsewhere.

Read full review of The Ladders
Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

The Ladders The Ladders Review: High-Paying Jobs or Personal Data Collection Scam?

I was looking for a job and stumbled upon The Ladders website. At first, I thought it was a great resource for finding high-paying jobs. But as I started to fill out my profile, I noticed that they were asking for a lot of personal information. I mean, they wanted my phone number, my address, and even my social security number! I was hesitant, but I really wanted to find a job, so I went ahead and filled out the form.

After I submitted my information, I started getting all these emails and phone calls from recruiters. At first, I was excited because I thought they were offering me jobs. But as I talked to them, I realized that they were just trying to sell me their services. They wanted me to pay them to help me find a job! I felt like I had been duped.

To make matters worse, I started getting spam emails and phone calls from other companies. It was like my personal information had been sold to the highest bidder. I was so frustrated and angry that I decided to delete my account and never use The Ladders again.

Overall, I would not recommend The Ladders to anyone looking for a job. They may have some good job listings, but the personal data collection and spamming is just not worth it. Save yourself the hassle and look for a job elsewhere.

Read full review of The Ladders
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

The Ladders The Ladders: Disappointing Job Search Site with Outdated Leads and Irrelevant Algorithms

I gotta say, I was pretty disappointed with The Ladders. I mean, these guys are supposed to be all about helping you find a job, but they don't even have a real office! They just work out of some mailbox in Manhattan. And don't even get me started on their job leads. Half the time, they're months old and totally useless. And their algorithms? Ugh. They just spam you with all kinds of irrelevant crap. Honestly, I wouldn't waste your time with these guys. There are way better job search sites out there.

Read full review of The Ladders
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

The Ladders Mediocre Job Postings: My Disappointing Experience with The Ladders

I gotta say, I was pretty let down by The Ladders. I was hoping to find some top-notch job postings that would really help me advance my career, but most of what I found just wasn't cutting it. I mean, sure, there were a few decent ones here and there, but overall I was pretty disappointed.

I even signed up for a premium membership, thinking that would give me access to some really great stuff. But nope, still mostly just mediocre postings that didn't really apply to me or my career goals.

So yeah, I ended up cancelling my membership. But I will say that the customer service rep I talked to was actually pretty helpful. They were friendly and understanding, and made the whole cancellation process a lot easier than I thought it would be.

Overall, I'd say The Ladders is just okay. It's not terrible, but it's not amazing either. If you're looking for a job board that's really going to knock your socks off, this probably isn't it. But if you're just looking for something basic and easy to use, it might be worth checking out.

Read full review of The Ladders
Hide full review
ComplaintsBoard
F
Verified customer This complaint was posted by a verified customer. Learn more

The Ladders Disappointing Job Matching Feature on The Ladders Website

The Ladders website seems like a great place to find a job, but in my opinion, the job matching feature is not that great. I've been using it for years, but honestly, it's not worth it. There are too many job listings, but not enough of them match my skills and experience. I decided to cancel my membership because it's just not working for me. I wish you all the best of luck if you decide to give it a try.

Read full review of The Ladders
Hide full review
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

The Ladders The Ladders: Not Worth Your Time for Remote Jobs

I gotta say, I was pretty disappointed with The Ladders. I mean, I was looking for remote jobs and they kept recommending me jobs that were in specific locations all over the place. Like, what's the point of saying it's a remote job if it's really just for one specific place?

I remember they recommended me this job in San Francisco, but I live all the way on the East Coast. And then there was this job in Lafayette, which I had to Google to even figure out where it was. And don't even get me started on the job in Valencia, Spain. Like, come on, I don't even speak Spanish!

Honestly, it feels like they're just trying to trick people into clicking on their job listings. It's like they're playing a game of "gotcha" or something. And it's not just me, I've seen other people complaining about this too.

So yeah, I wouldn't recommend The Ladders if you're looking for remote jobs. They're just gonna waste your time with jobs that aren't really remote at all.

Read full review of The Ladders
Hide full review
ComplaintsBoard
N
Verified customer This complaint was posted by a verified customer. Learn more

The Ladders The Ladders Review: A Top-Notch Job Search Site for Big Shots

So, I was on the hunt for a new job and decided to give The Ladders a try. I forked over some cash for their premium service, which cost me around 30 bucks for three months. I gotta say, this site is mainly for the big shots out there, so it might not be the best fit for everyone. But, let me tell you, it's the real deal - no shady business going on here.

I did some research on other headhunter sites and boy, am I glad I went with The Ladders. No issues whatsoever. I was able to find some great job opportunities and even landed a few interviews. The site is easy to navigate and the job postings are top-notch.

Overall, I would definitely recommend giving The Ladders a try if you're on the hunt for a new gig. It's worth the investment and you won't be disappointed.

Read full review of The Ladders
Hide full review

About The Ladders

Screenshot The Ladders
The Ladders is a leading online job search platform that connects job seekers with top-tier employers across various industries. The platform is designed to help professionals find high-paying jobs that match their skills and experience, while also providing employers with access to a pool of highly qualified candidates.

One of the key features of The Ladders is its focus on executive-level jobs. The platform is specifically designed for professionals who are looking for high-level positions in their respective fields. This means that job seekers can expect to find a wide range of job opportunities that are tailored to their specific skill sets and experience levels.

The Ladders also offers a range of tools and resources to help job seekers navigate the job search process. These include resume writing services, career coaching, and access to a vast network of industry experts and recruiters. The platform also provides job seekers with personalized job recommendations based on their skills and experience, making it easier to find the right job quickly and efficiently.

For employers, The Ladders offers a range of recruitment solutions that are designed to help them find the best candidates for their open positions. These include access to a large pool of highly qualified candidates, advanced search tools, and the ability to post job listings that are targeted to specific industries and skill sets.

Overall, The Ladders is a powerful tool for both job seekers and employers alike. With its focus on executive-level jobs, personalized job recommendations, and advanced recruitment solutions, the platform is a valuable resource for anyone looking to take their career to the next level.

Overview of The Ladders complaint handling

The Ladders reviews first appeared on Complaints Board on May 21, 2023. The latest review Exceptional Service and Support from Ladders Job Search Site - Thanks to Christine and the Team! was posted on Jun 8, 2023. The Ladders has an average consumer rating of 1 stars from 20 reviews. The Ladders has resolved 0 complaints.
Ratings on other sites
Trustpilot
Trustpilot
4.3
343 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. The Ladders contacts

  2. The Ladders phone numbers
    +1 (866) 800-4640
    +1 (866) 800-4640
    Click up if you have successfully reached The Ladders by calling +1 (866) 800-4640 phone number 0 0 users reported that they have successfully reached The Ladders by calling +1 (866) 800-4640 phone number Click down if you have UNsuccessfully reached The Ladders by calling +1 (866) 800-4640 phone number 0 0 users reported that they have UNsuccessfully reached The Ladders by calling +1 (866) 800-4640 phone number
  3. The Ladders emails
  4. The Ladders social media
The Ladders Category
The Ladders is related to the Recruitment Services category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.