Central Mortgage Funding
reviews and complaints

I was extremely impressed and delighted with the efficiency and attention to detail in handling my refinance/cash out. I had been working with another group that was moving incredibly slowly, but then Alvin *** from Central Mortgage reached out to me to offer their services. Intrigued, I decided to give them a chance, and it turned out to be the best decision I could have made. We were able to close the deal in just about 4 weeks, and not only did I secure a better interest rate, but I also received more cash out compared to what the other company had promised. I highly recommend Alvin *** and Central Mortgage Funding!

I recently had the pleasure of working with Central Mortgage Funding for my home refinancing. Throughout the process, I had the opportunity to work with a fantastic Loan Officer named ***. She was incredibly professional and demonstrated a strong work ethic. Not only did she provide me with a realistic time frame for closing, but she also ensured that we closed within that timeframe. *** guided me through the entire process and was always available to address any questions or concerns I had. Her sweet personality and willingness to assist were greatly appreciated. I am extremely grateful for all of her assistance and would highly recommend both her and Central Mortgage Funding.

I have been a client of Central Mortgage, formerly known as ***, for several years. Throughout this time, I have consistently worked with *** as my agent, and she has also assisted some of my family members. I cannot emphasize enough how dedicated she is to ensuring that every transaction is successfully completed. Even though I can be challenging to work with financially, she has always managed to find a solution that meets my needs. If you have the opportunity to work with ***, I assure you that she will exceed your expectations and never disappoint you.

We had a fantastic experience using Central Mortgage Funding for our home refinance. I highly recommend them without any hesitation. Previously, we were dealing with another company that constantly misplaced our documents and ignored our calls. However, CMF was an absolute breeze to work with throughout the entire loan process. Our Loan Officer, Danel, was a delight to collaborate with. He provided clear explanations from start to finish and never misplaced any of our paperwork. Danel remained dedicated to assisting us every step of the way. I cannot stress enough how much I would recommend Central Mortgage Funding and Danel - they truly deserve a perfect 10 out of 10 rating. They are simply the best!

Working with *** from Central Mortgage Funding has been an amazing experience. She has been incredibly patient, highly knowledgeable, and always willing to provide valuable information. Not only is she easy to work with, but she also anticipated most of my questions and made sure I fully understood the answers to the ones I did have. Even after regular work hours, she remained courteous and promptly responded to my calls and texts. I wholeheartedly recommend her to anyone in need of financing or refinancing, whether they are first-time buyers or experienced homeowners.

I had a major issue with someone named *** from Central Mortgage Funding. He was very persuasive and convinced me to go ahead with the deal. However, when everything was said and done, I found out that he hadn't paid off the second loan, which now reflects on my balance. This has put me in a difficult situation. Despite calling him multiple times, he refused to return my calls. It's important for others to be aware of this, as there are many other issues I could mention. To make matters worse, I recently received an email from him asking for positive feedback. He actually requested it! I really hope that no one else has to go through what I'm currently dealing with. Now, I have additional concerns about ***.

I am thoroughly impressed with Central Mortgage and their incredibly efficient staff. I had almost given up after a frustrating experience with another company, but then I received a call from someone at Central Mortgage who carefully explained everything to me. The loan process went smoothly and I appreciated that they kept me updated on every step through my IPad. *** was particularly attentive and always made sure to stay in touch with me. Whenever I had a question, he would respond promptly. If you're looking for a loan company that is efficient, fast, and friendly, I highly recommend Central Mortgage. And if you want to experience exceptional service, be sure to ask for ***.

I recently went through the process of refinancing my home, and Central Mortgage obtained my information. During the initial call, I was at work and provided my contact information, which was promptly given to me. However, after that first phone call, I started receiving an additional 5 calls within the next 2 hours from different representatives. At that point, I requested to be placed on the do not call list, but unfortunately, the calls continued. In fact, I have been receiving over 10 calls a day since then, which has been extremely disruptive to my job. While most of the representatives apologized and assured me that they would remove me from their call list, one person was a bit aggressive. It is disappointing to experience such persistent harassment from a company, especially when they fail to honor a simple request to be removed from their do not call list. As a result, I have decided not to do business with them.

Central Mortgage Funding provided me with the best refinance experience I've ever had, and I've been refinancing for over 87 years. Danel, my loan originator, was incredibly knowledgeable and dedicated to providing excellent service. He went above and beyond to make the entire process seamless and stress-free. Danel was there for me every step of the way, promptly answering my calls, patiently listening to my concerns, and advocating for my needs. As a retired professor emeritus with a Ph.D., I can be quite difficult to please, but Danel knew exactly how to handle my unique situation. I highly recommend Central Mortgage Funding and Danel for anyone looking for a smooth and successful refinancing experience.

La Tonya provided excellent customer service and had great communication skills. She was able to navigate through the loopholes in my loan process and persisted in getting all of my questions answered. Although my loan didn't start off well, Issac eventually joined forces with La Tonya to address the issues that caused it to be transferred to two different individuals with questionable people skills. I can't recall their names. The loan did take some time from start to finish, but ultimately La Tonya stayed committed and made it happen. I am very satisfied with the end result and even referred another client to her, who was also pleased with the quick turnaround time of 11 days. I highly recommend your company to everyone. Thank you once again for everything, Terry.

Melanie Shammami was our loan officer and recently assisted me in refinancing our home mortgage. She went above and beyond to ensure the approval of this loan. What impressed me the most was her availability, as she was willing to communicate with me via text and email until late at night, even as late as 11 pm. This level of flexibility made the process much more convenient for me. Additionally, she was very accommodating when it came to submitting documents, allowing me to send them through pictures and emails.

Furthermore, Ms. Shammami's efforts in coordinating the appraisal of our house were exceptional. She arranged for the appraiser to visit our property in the early afternoon, which was a convenient time for us. Moreover, she even went the extra mile by arranging for someone to come to our house at 9 pm to sign the hard copy. This level of dedication and willingness to accommodate our schedule was truly remarkable, especially considering my experience in the real estate business seven years ago.

I wholeheartedly recommend Ms. Shammami to anyone in need of loans or refinancing assistance. Her professionalism, availability, and commitment to providing exceptional service make her stand out among others in her field. In fact, if I could, I would give her seven stars instead of the maximum five stars typically allowed on review sites. She truly exceeded my expectations.

Rutledge Robertson
Roanoke, VA

The team at Central Mortgage Funding, led by ***, really came through for our family when we were in a tight spot. We had been working with another lender, who had been great up until we discovered that their license for the state we were moving to had expired. This was just two weeks before our expected closing date. Thankfully, CMF stepped in and took charge, ensuring that we were able to close on time. ***'s dedication to our home purchase was evident, and we are incredibly grateful for her hard work. She was always prompt in responding to our texts, calls, and emails. We highly recommend reaching out to Central Mortgage Funding if you are in need of a home loan.

I recently had the opportunity to work with Central Mortgage Funding for the purpose of refinancing my home. Throughout the process, I had the pleasure of being assisted by a mortgage loan officer named ***. I had initially been hesitant due to previous experiences with other loan officers, but *** quickly put my concerns to rest. His extensive knowledge and ability to explain the pros and cons of refinancing in a way that I could easily understand was truly impressive.

Whenever I had any questions or concerns, *** was always there to provide me with the answers I needed. His promptness in returning my calls was greatly appreciated, as it helped to alleviate any anxiety I had during the refinancing process. I found him to be consistently pleasant and patient, never rushing or making me feel like I was just another customer or phone call.

Thanks to ***'s expertise, I was able to secure the best interest rate available and lower my mortgage payments. If you're considering refinancing and are in search of someone who is trustworthy, efficient, patient, and knowledgeable, I highly recommend reaching out to ***.

My wife and I are extremely grateful for the assistance and communication we received from our personal assistant throughout the loan application process. Their dedication and responsiveness made it feel like a personalized experience. Despite encountering numerous issues and changes over a period of approximately 6 to 7 weeks, our assistant was always there to address any problems that arose. Without their support, we would have likely abandoned the loan process altogether. In contrast to other representatives from Central Mortgage, who left us feeling confused and untrusting, our assistant's presence made a significant difference. We truly appreciate their unwavering support and guidance throughout this endeavor, which demonstrated a level of professionalism, excellence, and knowledge that exceeded our expectations. Once again, a sincere thanks to our exceptional representative for going above and beyond.

This was by far the worst refinancing experience I have ever had. The representative, whose name I won't mention, made a lot of promises that he never followed through on. Whenever I asked for specific numbers, he always had some excuse for not disclosing the information. It was incredibly frustrating.

To make matters worse, we had to sign the closing paperwork not once, not twice, but three times! And each time, the numbers were different. It was a complete mess. And to top it off, when we finally closed, we realized that we only received a partial payment of what we had originally requested. The representative never informed us that the total amount and cash back amount had changed before we signed at closing. He had promised to discuss it with us beforehand, but he never did.

When we inquired about when the money would be deposited into our account, we were simply told to wait a few more days. It was incredibly frustrating to be kept in the dark like that. Finally, when the money did hit our account, we discovered an error. But instead of fixing it, we were told that it couldn't be corrected and that the representative should have paid closer attention to the paperwork.

To add insult to injury, the branch manager tried to downplay the situation by saying that it would all work out since we didn't have to make the first payment for another month. But that's what's supposed to happen anyway, so it wasn't like they were doing us any favors. Plus, they had shorted us $5,000, even though our total loan amount was well above the amount we had originally asked for. It just doesn't make sense. Where did the money go?

Terrible experience. If you ever receive a cold call from this company, I strongly advise you to save your time and money by ignoring it. My father was contacted by the company regarding refinancing his loan and extracting some equity to pay off debt. Unfortunately, the loan officer greatly overestimated the value of the home, which ultimately resulted in the loan being denied and my father losing $700 for the upfront appraisal fee. What's even worse is that I was repeatedly lied to by various members of their team. When I called to verify the numbers before signing anything, I was assured that the figures were "preliminary" and that I shouldn't worry because they would change once the final paperwork was prepared. However, the loan officer later claimed that my father himself had provided the original estimate for the home, which was significantly higher than a reasonable value. This was a complete fabrication. Additionally, the management tried to justify their actions by stating that they rely on an AVM (auto valuation model) to estimate home values. So, which is it? Did they obtain the absurdly high number from my father or from their model? I consulted some friends in the mortgage industry, and they all agreed that there must have been an error in the calculations, as there was no valid reason for the paperwork to reflect such an inflated value for that address. When I called to request a refund for the appraisal fee, the response I received was, "What do you expect us to do about it?" Well, maybe they could start by refunding the $700 we wasted on an unsuccessful approval and stop being so careless with other people's hard-earned money for their own selfish gain.

I have had an absolutely terrible experience with this company. They have been relentless in their pursuit of contacting me, going as far as to call me over 40 times within a span of just 4 hours. It is beyond frustrating. Despite my repeated requests for them to stop calling and remove me from their calling list, they continue to harass me by repeatedly calling my place of business. It is incredibly disrespectful and unprofessional. To make matters worse, I am already registered on the national do not call registry, but it seems like they couldn't care less about that. I have even taken the step of filing a complaint with the registry, hoping that they will take action against this company. This level of persistence and disregard for my privacy is completely unacceptable.

again and I highly recommend others to avoid them as well.

This company has been relentless in their pursuit of making sales, even after I explicitly asked to be removed from their call list. It is incredibly frustrating to receive multiple calls from them every day, especially considering they obtained my information without my consent.

Furthermore, their representatives have been incredibly unprofessional and have tried to shift the blame onto me for simply having my credit pulled by another lender. Instead of respecting my request to be left alone, they continue to push their sales pitch, which only adds to my frustration.

Based on my experience, I have no intention of ever engaging in any business dealings with this company. Their aggressive tactics and lack of respect for my privacy have left a lasting negative impression. I urge others to steer clear of this company and find alternative options for their needs.

I recently started the mortgage process with a local bank, and unfortunately, things took a turn for the worse when Central Mortgage got involved. As soon as they ran a credit report, my phone started ringing off the hook. I received an astonishing 25 calls from them within a span of just 12 hours. It was incredibly frustrating.

During these incessant calls, I made it clear to the callers on three separate occasions that I did not want to be contacted and requested to be put on their do not call list. Despite my explicit instructions, I still received five more calls after the initial request. This level of persistence and disregard for my wishes is unacceptable.

It's evident that this firm is more focused on aggressively pursuing new business than respecting their potential customers' boundaries. Given the fact that I had to ask them not to call me three times, I believe it's crucial for them to follow up and address this issue promptly.

I had a very negative experience with this mortgage broker. I began the process of refinancing my house on March 6, 2023. Initially, I was working with a mortgage broker named [Name] who provided me with their NMLS# and CMF NMLS#. [Name] informed me that I was supposed to close on May 3rd and advised me not to make a payment for that month. They had locked me in at a rate of 5.5% in March, but when we finally closed in June, the rate had increased to 7.1%. Unfortunately, [Name] never informed me of this change or sent me a disclosure regarding the rate increase. As a veteran with limited income, this was a significant financial blow.

During the closing process, the lawyer who came to my house assured me that I would receive a copy of the documents once they were in the system. However, since June 11th, I have made numerous calls to obtain copies of the paperwork I signed on that day. [Name] has been avoiding my calls and has even deleted all the correspondence she sent to me via Dropbox Sign. According to *** state law, she had three days from the date of the mortgage closing to send me my documents, but she has erased all of them from Dropbox Sign.

Furthermore, I have not received a corrected check from [Name] for PennFed. The check was written out incorrectly and was meant to pay off my car loan, which was one of the reasons for refinancing my house. [Name] owes me money, but they refuse to return any of my phone calls or provide me with my mortgage documents. The lawyer who conducted the closing made it clear that they have no responsibility for providing paperwork.

If this issue is not resolved promptly, I will take legal action and file a complaint against [Name]'s mortgage license.

I am extremely disappointed with the false and misleading information I received from Central Mortgage Funding, LLC. regarding the refinancing of my mortgage. I began the process on May 28, with the understanding that I would not need an appraisal due to the COVID-19 pandemic. All they required from me was a copy of my Maryland Child Support Order, which I promptly provided. On June 1, I received an email stating that my loan was in underwriting and was also informed not to make any mortgage payments for June and July. However, to my surprise, I received a call from my mortgage company stating that my mortgage had not been paid for June and that I would be charged a late fee. This was completely unexpected as I have never been late on my mortgage payments.

When I contacted Central Mortgage Funding, LLC. to inquire about the status of my refinance, I was informed by *** that it had not been processed due to a backlog. I was never notified of any changes in the process, which is highly unprofessional. I sent an email to *** expressing my concerns and asking when I could expect to go to settlement. In response, I was informed that they would be looking for a new loan for my refinance. This has left me in a state of panic as this company has all of my personal information and has failed to follow through on their promise to refinance my home.

In an attempt to get answers, I emailed both *** and *** requesting an explanation for why I was forgotten and when I would be notified of any changes. They both assured me that I would receive a call within an hour, but I never received any call or explanation. I also reached out to *** with my questions, but once again, I did not receive a response. Instead, I was only sent documents for signature without any explanation. When I tried to address my concerns about the discrepancy in the originally quoted numbers, I was met with silence and no response.

Overall, my experience with Central Mortgage Funding, LLC. has been extremely frustrating and disappointing. They have mishandled my refinance process, failed to communicate any changes, and ignored my inquiries. I am now left in a difficult situation, unsure of what steps to take next.

I recently went through a hard credit check as part of the pre-approval process for a mortgage. However, I've been bombarded with calls from various companies claiming to be Lending Bug Mortgage and Central Mortgage. Upon further investigation, I discovered that their websites (https://centralmortgagefunding.com/) (https://lendingbugdetroit.com/contact/) have the same corporate address. Additionally, their articles of incorporation from the *** and *** Secretaries of State reveal that they share the same president (lending bug: https://cofs.lara.state.mi./CorpWeb/CorpSearch/CorpSummary.aspx?token=nBxILn58HwVtv4JMRDwTm1cWblopjmzIgq3FCQzRMH7Z0mRAdeXC1J/f2VE+5wHwA84dt0rQ0lhv4AgLK1mCi/T6Zj40bgo8uVl8K1rlkXJ4PApaphjsW0qlIiMg+XXENm0mmM2XkJQFniYaWB3Fx9CxiYJf2tuWdtOIdDRuDWde8DO9Z5ex+5kwDzYvVNzpLdClbvLdCAwv6sIGo4mmWYDpT/4qCQPrm1I8+QHgpxPaLpbiuTc+Yvk7Kd/5DZVq/nR82aywsoNayt6m27etrdLu7egpGrcqinx1niS06Dh04D/6fQmTcnUaXpuJnf9oz2wbvAV8J9Rc47dgnShOFioahJhOapIc), (Central Mortgage LLC: https://mycpa.cpa.***/coa/coaSearchBtn). It seems that these companies are connected and operating under the control of a parent company or individual.

Despite expressing my desire to opt-out of any future contact, I continue to receive calls from them. I even contacted Equifax and requested not to be contacted based on my consumer information. However, I am disappointed to find that there is no recourse for me to avoid being contacted by these companies. This goes beyond a privacy violation because, as I suspect, they are likely using an automatic telephone dialing system. According to the *** rules, they are required to provide an 'opt-out' mechanism ("next we clarify that consumers may revoke consent through any reasonable means," 2015 *** Declaratory Ruling and Order, para. 55).

During one of the calls, I asked to speak to the caller's supervisor and inquired about the appropriate contact to stop receiving calls. The caller rudely responded with "***" before abruptly hanging up.