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DO NOT I REPEAT DO NOT GO TO CELLULAR SALES GO TO THE REAL VERIZON IF YOU WANT TO GET TAKEN CARE OF THE PEOPLE AT THESE AGENT LOCATIONS ARE SCAMMERS. I AM A BUSINESS OWNER AND WAS TOLD THAT THEY COULD SAVE MY BUSINESS SO MUCH MONEY WHEN THEY ACTUALLY THEY MESSED UP MY CONTRACT SO BAD IT ENDED UP COSTING ME HUNDREDS OF DOLLARS. SO I WENT TO THE CORPORATE STORE AND IT WAS TAKEN CARE OF RIGHT AWAY I WILL NEVER STEP FOOT INTO ANOTHER CELLULAR SALES LOCATION. SO DO YOURSELF AND YOUR BUSINESS A FAVOR AND STAY AWAY FROM THESE PEOPLE
I also say STAY away from CELLULAR SALES In Ennis Texas. What they say is a 14 day return policy is really a 13 day policy. Tried returning a phone on what should have been the 14th day, and was told it was too late.
Their policy is that there is not 24 hours in a day, just however long their store is opened is a day.
Very Unscrupulous Sales and Business practices.
I agree-they are horrible in Houston TX as well. Total scammers-charge you $40 data transfer fees and add phone insurance without your permission or knowledge. Same Houston Parkway and West Road Location in Houston, TX
I TOO AM WARNING you to stay away from Cellular Sales Verizon the customer service is horrible you given erroneous information I was told I needed to trade in a paid in full phone in order to receive a promotion which was the furthest Thing from the truth I am now returning this phone LG VG 30 back to Cellular Sales for a full refund on tomorrow and I am going to Verizon corporate store to purchase my Note 8 buyers please beware stay away from Cellular Sales Verizon stores
I suggest you stay far away from Verizon when buying devices! In my opinion and especially with Verizon "authorized" sellers, dealing with Verizon is a far worse experience than buying a car from a used care dealer!
For Apple devices, just go directly to Apple where you will get no double talk or con job. Furthermore, Applecare offers a far cheaper warranty/maintenance plan and far better coverage too and once again, you won't get ripped off by Apple if you need service! Just because you use Verizon service, doesn't mean you should or need to also buy your devices from Verizon too. Even Verizon Corprate stores are just 3rd party resellers of Apple products, but will confuse you into believing they offer better deals. It's all comissioned based con jobs in my opinion at Verizon!
I was so naive. I have had my business account with Verizon/Cellular Sales for 10 years. Now I find out I was not with Verizon? after all.
I am now told I was dealing with Cellular? when all these years I have sent my monthly checks to Verizon. I supposedly owe Cellular
$350.00 for early cancellation when I have paid Verizon $170.00. I agree-there is something wrong here. The store in the mall says
VERIZON. This is truly a scam. Surely, the FTC needs to know about this.
I HAVE TO AGREE WITH THE COMPLAINT I JUST READ. I BOUGHT A CELL PHONE FROM CELLULARSALES WHEN THEY WERE AT THE FAIR IN TAMPA FLORIDA. THAT WAS A MONTH AGO. I WANTED A SMART PHONE AND THE EMPLOYEE FROM CELLULARSALES WAS QUITE CONVINCING WHEN HE TALKED ME INTO GETTING A LUCID LG. IT WAS NOT WHAT I REALLY WANTED BUT HE MADE IT SOUND LIKE A GREAT DEAL. TO MAKE A LONG STORY SHORT HERE I SIT WITH A PHONE THAT DOES NOT WORK! IT HAS BEEN CHARGING SINCE LAST NIGHT AND IT STILL IS DEAD! I AM REALLY UPSET BECAUSE I WAS NOT TOLD WHEN I BOUGHT THE PHONE THAT IT WAS A RE-CONDITIONED PHONE, I HAVE CALLED AND SENT AN E-MAIL TODAY AND SO FAR NOTHING FROM THIS COMPANY! YES, I FEEL RIPPED OFF! I HAVE A NON-WORKING PHONE AND STILL HAVE TO PAY MONTHLY SERVICE ON IT NOT TO MENTION IT DID NOT EVEN LAST A MONTH! I TOO HAVE TO WARN PEOPLE TO STAY AWAY FROM THIS CELLULARSALES.
Your experience is definitely not the norm. We strive to provide every customer with a positive experience and hold ourselves to the highest of ethical standards. Please contact us directly through our website so that we can further assist you in resolving this issue.