Carla
reviews and complaints

I rented a car from Carla Rent A Car dam priceless company as unlimited miles, on top of that, carla rent a car made them a premium member for $ 19 without my knowledge, when I went to Lax Airport to the office where I rented the car, they told me that I was entitled to 50 miles per day, for 4 hours I called Carla customer service. Although I sent an e-mail throughout, although I made a phone call, there was no return, my money was not refunded, I could not get the car, I waited at the airport for 4 hours and now I am returning to my home again, no return was made to me, I will complain about them, I advise everyone, do not do business with Carla, do not regret it.

I recently had an experience with Carla car rental that left me feeling frustrated and disappointed. I had reserved a car for pick up at 1am in the morning, but when I arrived at the rental location, I found out that the rental company, Thrifty, closed at 1am. I was surprised that they had allowed me to rent a car at the time of closing, and I had no idea that they would be closed when I arrived.

To make matters worse, my flight was delayed, and I was unable to pick up the car at the scheduled time. I immediately called Thrifty and Carla to inform them of the delay, but I was only able to get ahold of Thrifty. To this day, I have not been able to reach Carla's customer service, and I have been unable to get a refund for the rental.

I was disappointed that Carla did not make their hours of operation more clear to customers, or find a way to inform customers of the rental company's closing time. This lack of communication led to a frustrating experience for me, and I will not be renting from Carla again in the future.

Additionally, I was confused by Carla's promotion of their "unique service of peace of mind." I was not aware of this service prior to my rental, and it was not clearly advertised on their website or during the rental process. This lack of transparency made me feel like I was not getting the full value of my rental.

Overall, my experience with Carla was disappointing, and I would not recommend this company to others. It is important for rental companies to be transparent about their hours of operation and services, and Carla fell short in both of these areas.

I recently had an experience with Carla, the car rental service, and unfortunately it was not a positive one. I reserved a car using my bank card to hold the reservation, but about 10 minutes later I had to cancel it. Carla responded with the usual "thank you, sorry we couldn't help you" message. This was at 6:30 pm. However, at 1 am, I received an email confirming my cancelled reservation. I was confused, so I cancelled it again, stating that I had already cancelled it at 6:30 pm the night before, 7 hours earlier. But to my surprise, Carla responded that there was no refund on my reservation!

I was shocked and frustrated, so I called my bank to see what was going on. To my dismay, they had charged my account $322 for the reservation. Carla offered me credit for that amount, but not a refund. I reluctantly agreed to keep my reservation since I had already paid for it, but was told that I no longer had a car reserved and could only receive credit. I have been fighting with Carla ever since, but have gotten nowhere. The fact that they charged my account after I cancelled and never made any other reservations is unacceptable.

In my opinion, Carla is a dishonest and untrustworthy company. They are crooks, scammers, and thieves, and should be investigated for fraud and robbery. I had no choice but to give them a one-star rating so that I could post my review, but they deserve a negative rating in the star department. I would not recommend using Carla for your car rental needs.

I recently rented a car from Carla Car Rental on 6/13/23 and I have to say, I was not impressed with their service. I was informed that my rental was through Budget and they provided me with a voucher to use at the counter. However, when I arrived at the counter, I was immediately stopped because I was using a debit card instead of a credit card. Apparently, it's airport policy to rent with a credit card.

I was frustrated and felt like I had wasted my time, energy, effort, and gas to get to the counter. I reached out to their customer service chat bot, Alex, to try and resolve the issue. However, I found it difficult to communicate with a bot and I needed a human with a thought process, character, and integrity who could understand my situation. I asked for a refund for the money they had debited from my account, but all Alex kept saying was that they had sent me a voucher.

I was extremely disappointed with Carla Car Rental's customer service and their lack of understanding for their customers' needs. It's not fair to take money from customers for services that were not rendered. I strongly advise against renting from Carla Car Rental or any other rip-off companies that take advantage of their customers. These less than piss-poor business practices need to stop.

In conclusion, if you're looking for a reliable car rental company, I suggest looking elsewhere. Carla Car Rental's lack of customer service and understanding is unacceptable. Save yourself the trouble and find a company that values their customers and provides quality service.

So, I gotta tell you guys about my experience with Carla. It was a total disaster, just like everyone else has been saying. I downloaded the app a few weeks ago to rent a car, and I wasn't sure if the rental company would take my debit card. So, I asked Carla what to expect. They told me that Thrifty would accept my card, so I went ahead and rented the car. But when I got there, they told me they don't take debit cards! What a bunch of bull!

So, I contacted Carla to ask for a refund. But they told me that they don't do refunds in this situation. I was so mad! I had spent $250 on this rental, and now I was stuck with nothing. But they did give me some credit that I could use to rent a different car. But I don't want credit, I want my money back!

And to make things even worse, they charged me $19 for some kind of subscription to Carla. I cancelled it right away, but they only gave me $19 in Carla cash. What the heck is Carla cash anyway? I was so furious! They told me that they cancelled the subscription and that no other charges would appear. But guess what? They charged me another $19!

I'm so angry about this whole thing that I'm thinking about suing them. If anyone else wants to join me, send me an email at ***@outlook.com. This is just ridiculous. I can't believe Carla would treat their customers like this.

So, I was scrolling through the Affirm app and stumbled upon Carla. I thought to myself, "Hey, they're on a site I trust, so why not give them a try?" Well, let me tell you, it was not a good experience. I reserved what I thought was a great deal, but when I arrived at the airport and told the customer agent that I had a reservation through Carla, things did not seem right from the start. She didn't even acknowledge the company and instead offered me a free upgrade and asked about paying ahead for the fuel. I agreed to the fuel since the rate she offered was cheaper, even with fuel. This was for a 2-week rental.

To my surprise, the entire rental was charged to my card. I assumed I would only pay a deposit at the counter and settle up with Carla at the end for the actual pricing plus commission. But, that's not how it works, folks. Thrifty charged me $375 for the rental, apart from what Carla was charging me. I found this out when I called Thrifty to ask about the charges on my credit card. I was assuming it was a deposit that would come off, but it was actually for the upgrade price, taxes, and agreed-upon fuel. Although I was able to get most of my money back for the "free upgrade," I was still out over $40 for taxes and fees that should have been included or accounted for through Carla pricing.

Now, get this, I have to pay Carla $618 when I paid only $375 at the rental agency. There is no value in that, folks. I see the poor ratings on here, and I completely understand why they are so bad. Don't trust this site! It's probably best for you to rent at the airport, as you'll find better deals there.

So, I recently tried out Carla for renting a car here in Denver, Colorado. At first, I thought it was a ride-sharing type of deal, but it turns out that they are just a third-party renting for rental companies. Nonetheless, I decided to give it a go and registered to book my car. The fee was decent compared to the rest, and I was happy with it. I finished paying for everything, and I thought I had taken care of everything. However, as I was about to pick up the car, a message flashed on my screen, saying that I needed to pay a $500 deposit due at pickup. I was taken aback because I barely had enough to cover the rental fee, and I thought that my credit card on file would be good enough. Unfortunately, that was not the case.

I tried to cancel my reservation not even five minutes after making it, but it said that I had reserved a car at a price that was not refundable. I was frustrated and angry because I felt like I had been duped. I tried to call the rental car agency that Carla was renting for, but I got an unprofessional answering machine that sounded like it was just a single person's home. I couldn't get a hold of anyone for the car rental for the two days that I needed it. My wife, kids, and I were stuck on the streets with no transportation, and they thought it was just some funny game.

I finally talked to the rental car agency, and they said that because it was through a third party, Carla had to call them and tell them that it was okay to release my refund. However, they wouldn't call me back to even do that. I felt like I was being played for a fool, and I was extremely disappointed with the service that I received from Carla. The whole experience was a joke, and I would advise anyone to stay away from them. Do not use them because you can get the same rate from just renting directly from the rental company. Save yourself the headache and go to a rental company that will charge you the same fees.

I recently rented a car through the Carla app and paid the full amount of $380. I was excited to pick up my car at the local airport, as the Carla app had instructed me to do so. However, when I arrived, I was informed that I could not be issued a vehicle because I did not have a returning flight ticket. This was frustrating and disappointing, as I had not been informed of this requirement beforehand.

I attempted to contact Carla customer service about this issue, but was unable to reach anyone through their phone line. Every time I called, I was told that there were no available agents to help me, and was instructed to leave my email address and confirmation number for a call back. However, I never received a call back from Carla customer service.

I decided to email them instead, and they refunded my money through the Carla app. However, when I attempted to rent another car, I was unable to pay in full. This seemed suspicious to me, and I spent a week going back and forth with Carla customer service through email.

Despite being promised a response, I never received one. I eventually emailed them again, and they informed me that they could not issue me a refund. I was shocked and frustrated by this response, as it was clearly Carla's fault that I was unable to rent a car.

I believe that Carla may be ripping off other customers in the same way, and I plan to leave negative reviews of the app all over the internet until I receive my money back. I urge others not to use this app, as it has caused me nothing but frustration and disappointment. If anyone from Carla is reading this, please contact me as soon as possible.

I recently had an experience with Carla Car Rental App that left me feeling frustrated and disappointed. I made a reservation for a rental car on February 13, 2023, and paid half the amount upfront, which was $142.50. However, just ten minutes after booking, I noticed that they charged me an additional $72 without any explanation. I tried to contact them multiple times to inquire about the extra charge, but I never received a clear answer.

To make matters worse, the car rental agency called me shortly after to inform me that they had to cancel my reservation because they didn't have any cars available that day. I immediately contacted Carla Car Rental to request a refund since the cancellation was not my fault. However, they refused to give me a refund, even though their policies do not state that a refund is not allowed if the cancellation is not the customer's fault.

I was extremely disappointed with their lack of customer service and their refusal to provide a refund. The agency canceled my reservation due to a lack of inventory, and I never received a car or was offered to get a car from another agency through Carla. I had everything I needed to pick up my rental that day, but the agency canceled simply because they didn't have any cars in stock.

After trying to get my refund back, I discovered that many other people had the same issue as me when it comes to getting a refund due to not receiving a car. Negative reviews of this company can be found on Google, Reddit, and their Facebook page. The only thing they offered me was a credit to use with them, even though I stated that I would never use them again.

To make matters worse, they keep track of people's phone numbers when there is a dispute and will purposely ignore your call. If you call from a different number, they will answer, but they will not provide legal information needed to take them to court if needed due to no resolution.

Overall, my experience with Carla Car Rental App was disappointing, and I would not recommend them to anyone. Their lack of customer service and refusal to provide a refund in a situation that was not my fault was unacceptable.

I totally agree with all the other peeps who left negative reviews about Carla. They did me dirty too. I went on their website to reserve an automatic car, but when I got the confirmation, it said "manual transmission" instead. I was like, what the heck? I tried to cancel the reservation, but their website is whack and only lets you do a few things. They want you to use their app, which is a pain in the butt. So, I clicked cancel and explained why in the cancellation request. I even emailed their customer support to follow up. But guess what? They said they wouldn't give me a refund because I didn't buy some "trip cancellation" thing. I never saw anything about that during the reservation process. They claim they have a "worry-free" cancellation policy, but that's a bunch of baloney. They just send canned responses to emails and don't have any real customer service.

I wouldn't recommend Carla to anyone. They're probably not even legit. You can't do business like that in the U.S. They're just trying to scam people and make a quick buck. They don't even disclose their terms properly, which could get them in big trouble. If anyone wants to sue them, let me know. I'm down to join the "teach a lesson to the crooks" club.

I wish I could give them zero stars, but that's not an option. They don't deserve any stars except for being scammers. I deleted their app and will never use them again. They don't care about customers or morals, so they won't last long. We'll see them go down in flames soon enough. Keep an eye out!

So, here's the deal. I decided to try out Carla (rentcarla.com) to rent a car recently. But, when I got there to pick up the car, it wasn't there. Yup, you heard me, NO CAR. I was pretty ticked off because I had places to go and things to do. After a few calls (and maybe a few choice words), they finally gave me a car but it was way below the class I paid for. Not cool, guys.

To make matters worse, they refused to give me my money back. Yep, I'm stuck with $400 in credit with them. Like I ever want to use them again. No thank you, Carla.

Bottom line, if you're looking for a reliable car rental company, I suggest looking elsewhere. Not worth the headache and hassle.

So, I was super excited to rent a car from Carla! I had some errands to run that day and it was a scorcher outside and a car would be ideal. I found a great deal on their website for $103 and booked it right away. But as soon as I got there, I found out they were out of cars! What the heck?! When I asked for my money back, they were being so difficult and kept telling me there was some kind of fee, that I wouldn't get my full refund back. I mean, come on, I didn't even end up renting a car from them! It's not like I was canceling last minute or anything. Needless to say, I was super bummed and frustrated about the whole experience. I would definitely suggest for everyone to avoid using Carla for car rentals. It's just not worth it. And no one wants to waste their time or money on bad service!

Last week, I grabbed a Santa Fe from Carla and man, my trip was LIT! Got a wicked deal by booking in advance and paying everything upfront. Picking up the rental was a breeze and took me just a sec to confirm everything.

The ride itself? It was a total beast! Never drove a Santa Fe before but damn, that thing was smooth! I felt like a superhero on the road! Didn't have to worry 'bout a thing, except for stopping myself from speeding, haha!

The whole team at Carla was super friendly and helpful too. They made the whole experience a real hoot-and-a-half, if you know what I mean. It's just so nice when a company you deal with doesn't make you feel like they're doing you a favor. Instead, they give you the VIP treatment even if they're busy with other customers.

So yeah, if you're looking for a ride, Carla's where it's at, baby! They're the real deal, no BS or anything! Hop on their website, book ahead, and enjoy the ride of your life. Trust me, you won't regret it!

So, I recently tried to rent a car from Carla's website when I was visiting the Dominican Republic. I was excited to go on adventures and explore the beautiful island. Once we arrived at the rental place, things started to go downhill real quick. Carla's employees refused to give us the car that we had already paid for in full. They started to demand more money from us and wouldn't budge on their position.

We tried our best to negotiate and reason with them, but they just wouldn't listen. It was frustrating and exhausting to say the least. We had already forked out $346 for the car rental and they still wanted more - $61 more a day and $700 more to actually get the car! Can you imagine?

After a lot of pointless debating, we decided it wasn't worth it and left without the car. We had no idea that they would also refuse to give us our deposit back. It's just not right. We felt completely taken advantage of and like we had been scammed.

All in all, I wouldn't recommend renting from Carla. It's not worth the risk or the hassle. If you're looking for a car rental company that will actually treat you with respect and honesty, I would suggest going somewhere else. Save yourself the headache!

So, I wanna tell you what I think of Carla (rentcarla.com), but let me warn you first, it's not a good one. I mean, seriously, I wouldn't recommend going to Carla. Here's why. Say, you reserve a car on their website but then, for whatever reason, you need to cancel it. You think you'd get all your money back, right? Uhuh, think again. Carla is the type of company that still takes twenty bucks out of your debit card even if the service is not rendered. They might say that it's their policy, but c'mon, that's not fair, right? If I ain't getting what I paid for, why the heck should they get paid? Makes no sense to me. So, all in all, nope nope nope, I'm never gonna use their service to rent a car and neither should you, bud.

I was so excited to rent a car from Carla for my road trip, but the experience was a total nightmare. When I got to the rental car place, the lady behind the counter was so unfriendly and seemed like she didn't want to be there at all. She told me I needed to put down a $200 deposit, which was a shock since I thought I had already paid for everything. I tried to use my debit card for the deposit, but she said they only take credit cards. I was really frustrated since I didn't remember seeing anything about this when I made my reservation.

After I left the rental car place, I immediately emailed Carla to let them know what had happened. I was so angry that they didn't warn me about the deposit or the credit card policy. I was also worried that I wouldn't even get the car I had paid for since I didn't have a credit card to put down the deposit. Carla responded quickly, but unfortunately they weren't able to help me out in the end. I ended up losing my $68 and change and didn't even get to start my road trip with the car I had planned on.

Overall, my experience with Carla was really disappointing and frustrating. I wish they would have been more clear about their policies and made it easier for me to actually rent the car I had paid for. I definitely won't be using their services again and I would caution anyone else who is thinking about renting a car from them to be aware of all the hidden fees and requirements that they don't tell you about upfront.

So, lemme tell you about my experience with Carla. I reserved a rental car with them and decided to get their "rainy day" protection just in case something happened and I had to cancel. Well, wouldn't you know it, 10 minutes later I had to cancel! But when I asked for a full refund, Carla was like, "nah, we can't do that for you." Even though their extra fee said I could get a refund. Come on, man!

Their customer service was also not helpful at all. I tried to get in touch with them a few times and they were never responsive. So if you're thinking about renting a car with Carla, just know that if anything goes wrong, you might be out some dough. Their store credit offer is only partial and you have to use it within 18 months. That's kind of a bummer, right?

Overall, I'm feeling pretty disappointed with Carla. The app was kind of tricky to use and the service was pretty lame. If you're looking for a car rental company that's gonna have your back, you might want to try someone else. Just sayin'.

I gotta say, my experience with Carla and their website wasn't exactly what I was hoping for. Don't get me wrong, the app itself was pretty easy to use. It didn't take me too long to figure out how to navigate it and search for the car I needed. But the trouble came when I actually tried to book a rental car.

I was looking to get a car out of Cleveland Hopkins airport for a four-day getaway. Carla showed me that I could rent a Toyota Corolla for just $139, which seemed like a steal. Of course, there was a small fee for reserving the car that I had to pay, but I was still excited about the deal.

However, when I looked at the details of the rental, I found out that the car they were sending me to pick up was actually nowhere near the airport. It was a total wreck of a car, too, which made me wonder what other surprises Carla might have had in store for me. I was pretty ticked off at this point, so I ended up canceling my reservation altogether.

I mean, I know it was just a small loss for me, but if other people have similar experiences and cancel their reservations too, Carla could really be in trouble. It's a shame, because their app really isn't all that bad. But misleading rental options and hidden fees are definitely not the way to go.

Okay, so here's the deal with Carla. The app is pretty simple to use - it's a no-brainer when it comes to renting a car. But when you encounter a problem and you need Carla's help, giiiirl, things start to go downhill.

First off, Carla's idea of customer support is to use the app to open a "ticket". Ummm, what?! That's not exactly what I had in mind when I needed help. And to make matters worse, Carla takes their sweet time responding to your "ticket" - as in, we're talking days here. I swear, I had to threaten to dispute the credit card charge just to get their attention.

But even after I finally got a response from them, it was just a few short emails basically telling me to deal with the rental car company myself. And that got me thinking - what was the point of using Carla in the first place? They outsource the whole rental process to a third party company that barely provides any assistance, and all they can do is point you back to the rental company if there's a problem.

Honestly, it's frustrating. There's not even a phone number or a web chat available - just a snarky email a few days too late. Why would anyone want to go through all that when you can skip the middleman altogether? Or if you must use a third party, at least choose one that actually wants to earn your business.

Overall, Carla might be okay for a no-frills rental experience, but if you're expecting any kind of customer support, you'll be sorely disappointed. Trust me - you're better off looking elsewhere.

So, my friend and I made the mistake of renting a car through Carla when we were in Tampa, Florida. Everything seemed fine at first- we got a rental quote, confirmed it, and paid the deposit. However, the next day we noticed that we had been charged an extra $220 by Carla without our authorization. We tried to sort it out by contacting the car rental company, only to find out that they had received our confirmation but hadn't received any payment from Carla. In fact, we still had the same total due! What a joke!

We immediately tried to cancel the rental, but guess what? You can only email Carla and wait for a response for three days or more. Seriously, who has time for that? And get this- your options for cancelling are to get a credit for another rental or to get "1/2" of your money back. Except in our case, half of $224 was only $84! That's not even close to half! What a complete scam.

We've been emailing Carla for over a month now, and all we're getting is the run-around. We still haven't received our money back. It's absolutely ridiculous that Carla is scamming people like this- taking our money, not sending it to the rental company, and then refusing to repay it. They need to be held accountable for their shady practices. I wish we had read reviews before we decided to rent from them.

So, here's my advice- don't give Carla your money. Run, and run fast. Trust me, you'll be so much better off renting a car from someone else. Oh, and by the way- excuse any spelling or grammar errors I made. I'm just a regular person writing a passionate review.

Yo, I gotta tell ya about my experience with Carla and renting a car. So, I was all excited to rent a car for my trip next week and I went ahead and paid for it in full with Affirm. But when I got to the Hertz counter to pick up my ride, they tried to charge me again for the rental AND a deposit. I was like, "Hold up, I already paid for this car!" But the guy at the counter was all like, "Nah, our computer ain't showin' no payment from you."

So, I did what any savvy person would do and Googled Carla's phone number. But, no luck. So, I sent them a couple emails and even called Affirm to make sure my payment went through. Affirm said it did, but Carla never got back to me. I even sent them a couple more emails this morning, but still no response.

Honestly, I wouldn't recommend renting from Carla. It's just not worth the hassle and stress. Save yourself the trouble and find another rental company.

I gotta say, my experience with Carla (rentcarla.com) was not a good one. I mean, I get it, they gotta make money somehow, but the way they do it just feels shady. First off, they never mentioned anything about a $500 deposit until I was already at the rental location. Like, what the heck? That's a lot of money to just spring on someone like that. And then, to top it off, they're telling me it's gonna take up to 10 whole days to get my refund for a rental that was supposed to be for my brother's wedding. Talk about adding insult to injury.

And let's not even get started on their customer service. Those poor folks are clearly underpaid and overworked. They try to be polite in their emails, but it's pretty obvious they're just trying to cover for the company's scammy practices. I mean, I get it, they gotta do their job, but it's frustrating when you're the one getting screwed over.

All I want is my money back, you know? I sent a follow-up email a few days ago, but it looks like it's gonna take a full two weeks to get my money back. That's just ridiculous. I don't know if I'll ever use Carla again after this experience. It's just not worth the hassle.

I recently had an experience with Carla, a car rental app that left me feeling frustrated and disappointed. I had booked a car rental for a trip two weeks ago and everything was confirmed with both Carla and the rental company. I was scheduled to pick up the car at 6pm, and I arrived at the rental company's location at 5:35pm. However, when I got there, I found that the gate was closed but unlocked. I went inside, only to find that the rental company had already closed for the day, despite confirming my 6pm pick up time.

I immediately got in touch with Carla to try and resolve the issue, but unfortunately, they were unable to help me. Despite their mistake, they refused to offer me a refund for the rental, leaving me feeling frustrated and out of pocket. I found it incredibly disappointing that a company that prides itself on providing a seamless rental experience could make such a mistake and then refuse to take responsibility for it.

To add insult to injury, Carla offered me "Carla cash" as compensation, which I found to be a joke. I had already paid for a service that I did not receive, and I was not interested in receiving a credit for a future rental with a company that had already let me down.

Overall, my experience with Carla was a disappointing one. While I appreciate that mistakes can happen, I was disappointed by the company's lack of accountability and unwillingness to make things right. I would not recommend this app to anyone looking for a reliable and trustworthy car rental service.

I recently rented a car through Carla and unfortunately, my experience was not a positive one. I encountered some issues with the payment method I used and the rental company did not accept it. To make matters worse, since I made the purchase through a third party, I was unable to receive a refund. I reached out to Carla's customer service team and explained my situation. They asked me to wait for 10 business days for a response. However, almost a month passed and I still had not heard back from them.

I was extremely frustrated as I had put all my money into the rental and was planning on making up for it by doing Doordash deliveries. I have children and this was an emergency situation, but unfortunately, Carla's customer service team did not seem to care. They offered me credits, but that was not helpful as I needed the money for food and other necessities.

Overall, I would not recommend using Carla's services. The customer service was terrible and I felt like I was scammed. It was a stressful and disappointing experience.

I recently rented a car through Carla Car Rental and had a less than satisfactory experience. When I arrived at AVIS Car Rental to pick up my rental, they were unable to locate my booking information despite providing them with the confirmation code that Carla had given me. This left me with no choice but to make a new reservation with AVIS, which ended up costing me a lot of money.

After this frustrating experience, I reached out to Carla for a refund as I had added their "Peace of Mind" option which promised to refund my money in case of any issues. However, despite their promise, Carla did not refund my money and instead acted as if they were unaware of the situation. This left me feeling cheated and frustrated.

I strongly advise anyone considering renting a car to avoid using Carla Car Rental. They will take your money and then refuse to take responsibility for any issues that arise. In my case, I had to dispute the charge with my credit card company and provide them with extensive evidence to support my claim before I was finally able to get my money back.

Overall, my experience with Carla Car Rental was extremely disappointing and I would not recommend them to anyone. If you want to avoid the headache and frustration of dealing with a company that doesn't stand behind their promises, I suggest looking elsewhere for your car rental needs.

I gotta say, I had a pretty rough experience with Carla. I was trying to rent a car through their website and the darn thing froze on me for what felt like an eternity. And then, to make matters worse, they went ahead and charged me $57 without any explanation or warning. I tried to reach out to them for help, but it was like talking to a brick wall. No phone number, no email, no nothing. It was beyond frustrating.

Honestly, I think Carla is just a bunch of vultures preying on innocent people like me. They don't care about their customers or providing good service. And to top it all off, they had the nerve to tell me that my voucher number was invalid. What a load of crap!

I wouldn't recommend Carla to my worst enemy. They're just a bunch of untrained customer service reps who don't know what they're doing. Save yourself the headache and go with a different rental car company. Trust me, you'll thank me later.

I had a really bad experience with Carla (rentcarla.com). I booked a rental car through them and received a confirmation number, but when I arrived at the rental lot, they told me that they didn't have any cars available for me. They had to cancel at least 8 other reservations as well due to a shortage of cars. I was really frustrated because I had already paid $213 for the rental and now I was left without a car.

I tried to get in touch with Carla to resolve the issue, but it took them 2 months to get back to me. When they finally did, they offered me "Carla cash" as a credit, but I never received it. When I followed up with them, they told me that they couldn't meet my expectations and wished me a happy holiday. I was really disappointed with their customer service and the way they handled the situation.

I would not recommend using Carla for your rental car needs. It's better to book directly with the rental company, even if it costs more. As another customer said, it's not worth even 1 star. I learned my lesson and will never use a third-party booking site again.

Wow, let me tell ya, my experience with Carla and her car rental biz was anything but peachy. First off, the joint was shut down when I showed up to get my wheels. Like, what the heck, Carla?! I had to scramble to find another place to rent from because of her shoddy business practices. Totally not cool, ya know?

But that's not all. When I finally did manage to arrange a rental, the car I got was not exactly up to snuff. I'm no gearhead or nothin', but even I could tell that the engine was running rough and the shocks were shot to hell. Plus, the interior was all kinds of grimy and hadn't been cleaned recently, if ya catch my drift.

And if that wasn't bad enough, the bill they handed me when I returned the car was WAY over what I had signed up for. Like, what gives, Carla? These guys must be taking advantage of people left and right with their sneaky add-on charges and hidden fees. Not cool, not cool at all.

All in all, I would say that I wouldn't recommend Carla's rental biz to anyone who values their time or their money. Stay away, folks, stay far far away!