Carla

I booked a reservation for a car rental through carla car rental. They deducted $174.00 from my account for my trip. Randomly I got an email that my reservation was canceled, which I did not do. When I called customer service I was told I wouldn't be refunded due to the cancelation. I had a family emergency that I was trying to get too and all of this hassle caused me to not make my planned trip. I wasn't even refunded. I was told I would be but haven't been.

I rented a car from Carla Rent A Car dam priceless company as unlimited miles, on top of that, carla rent a car made them a premium member for $ 19 without my knowledge, when I went to Lax Airport to the office where I rented the car, they told me that I was entitled to 50 miles per day, for 4 hours I called Carla customer service. Although I sent an e-mail throughout, although I made a phone call, there was no return, my money was not refunded, I could not get the car, I waited at the airport for 4 hours and now I am returning to my home again, no return was made to me, I will complain about them, I advise everyone, do not do business with Carla, do not regret it.

Yo, I gotta tell ya about my experience with Carla and renting a car. So, I was all excited to rent a car for my trip next week and I went ahead and paid for it in full with Affirm. But when I got to the Hertz counter to pick up my ride, they tried to charge me again for the rental AND a deposit. I was like, "Hold up, I already paid for this car!" But the guy at the counter was all like, "Nah, our computer ain't showin' no payment from you."

So, I did what any savvy person would do and Googled Carla's phone number. But, no luck. So, I sent them a couple emails and even called Affirm to make sure my payment went through. Affirm said it did, but Carla never got back to me. I even sent them a couple more emails this morning, but still no response.

Honestly, I wouldn't recommend renting from Carla. It's just not worth the hassle and stress. Save yourself the trouble and find another rental company.

I gotta say, my experience with Carla (rentcarla.com) was not a good one. I mean, I get it, they gotta make money somehow, but the way they do it just feels shady. First off, they never mentioned anything about a $500 deposit until I was already at the rental location. Like, what the heck? That's a lot of money to just spring on someone like that. And then, to top it off, they're telling me it's gonna take up to 10 whole days to get my refund for a rental that was supposed to be for my brother's wedding. Talk about adding insult to injury.

And let's not even get started on their customer service. Those poor folks are clearly underpaid and overworked. They try to be polite in their emails, but it's pretty obvious they're just trying to cover for the company's scammy practices. I mean, I get it, they gotta do their job, but it's frustrating when you're the one getting screwed over.

All I want is my money back, you know? I sent a follow-up email a few days ago, but it looks like it's gonna take a full two weeks to get my money back. That's just ridiculous. I don't know if I'll ever use Carla again after this experience. It's just not worth the hassle.

I recently had an experience with Carla, a car rental app that left me feeling frustrated and disappointed. I had booked a car rental for a trip two weeks ago and everything was confirmed with both Carla and the rental company. I was scheduled to pick up the car at 6pm, and I arrived at the rental company's location at 5:35pm. However, when I got there, I found that the gate was closed but unlocked. I went inside, only to find that the rental company had already closed for the day, despite confirming my 6pm pick up time.

I immediately got in touch with Carla to try and resolve the issue, but unfortunately, they were unable to help me. Despite their mistake, they refused to offer me a refund for the rental, leaving me feeling frustrated and out of pocket. I found it incredibly disappointing that a company that prides itself on providing a seamless rental experience could make such a mistake and then refuse to take responsibility for it.

To add insult to injury, Carla offered me "Carla cash" as compensation, which I found to be a joke. I had already paid for a service that I did not receive, and I was not interested in receiving a credit for a future rental with a company that had already let me down.

Overall, my experience with Carla was a disappointing one. While I appreciate that mistakes can happen, I was disappointed by the company's lack of accountability and unwillingness to make things right. I would not recommend this app to anyone looking for a reliable and trustworthy car rental service.

I recently rented a car through Carla and unfortunately, my experience was not a positive one. I encountered some issues with the payment method I used and the rental company did not accept it. To make matters worse, since I made the purchase through a third party, I was unable to receive a refund. I reached out to Carla's customer service team and explained my situation. They asked me to wait for 10 business days for a response. However, almost a month passed and I still had not heard back from them.

I was extremely frustrated as I had put all my money into the rental and was planning on making up for it by doing Doordash deliveries. I have children and this was an emergency situation, but unfortunately, Carla's customer service team did not seem to care. They offered me credits, but that was not helpful as I needed the money for food and other necessities.

Overall, I would not recommend using Carla's services. The customer service was terrible and I felt like I was scammed. It was a stressful and disappointing experience.

I recently rented a car through Carla Car Rental and had a less than satisfactory experience. When I arrived at AVIS Car Rental to pick up my rental, they were unable to locate my booking information despite providing them with the confirmation code that Carla had given me. This left me with no choice but to make a new reservation with AVIS, which ended up costing me a lot of money.

After this frustrating experience, I reached out to Carla for a refund as I had added their "Peace of Mind" option which promised to refund my money in case of any issues. However, despite their promise, Carla did not refund my money and instead acted as if they were unaware of the situation. This left me feeling cheated and frustrated.

I strongly advise anyone considering renting a car to avoid using Carla Car Rental. They will take your money and then refuse to take responsibility for any issues that arise. In my case, I had to dispute the charge with my credit card company and provide them with extensive evidence to support my claim before I was finally able to get my money back.

Overall, my experience with Carla Car Rental was extremely disappointing and I would not recommend them to anyone. If you want to avoid the headache and frustration of dealing with a company that doesn't stand behind their promises, I suggest looking elsewhere for your car rental needs.

I gotta say, I had a pretty rough experience with Carla. I was trying to rent a car through their website and the darn thing froze on me for what felt like an eternity. And then, to make matters worse, they went ahead and charged me $57 without any explanation or warning. I tried to reach out to them for help, but it was like talking to a brick wall. No phone number, no email, no nothing. It was beyond frustrating.

Honestly, I think Carla is just a bunch of vultures preying on innocent people like me. They don't care about their customers or providing good service. And to top it all off, they had the nerve to tell me that my voucher number was invalid. What a load of crap!

I wouldn't recommend Carla to my worst enemy. They're just a bunch of untrained customer service reps who don't know what they're doing. Save yourself the headache and go with a different rental car company. Trust me, you'll thank me later.

I had a really bad experience with Carla (rentcarla.com). I booked a rental car through them and received a confirmation number, but when I arrived at the rental lot, they told me that they didn't have any cars available for me. They had to cancel at least 8 other reservations as well due to a shortage of cars. I was really frustrated because I had already paid $213 for the rental and now I was left without a car.

I tried to get in touch with Carla to resolve the issue, but it took them 2 months to get back to me. When they finally did, they offered me "Carla cash" as a credit, but I never received it. When I followed up with them, they told me that they couldn't meet my expectations and wished me a happy holiday. I was really disappointed with their customer service and the way they handled the situation.

I would not recommend using Carla for your rental car needs. It's better to book directly with the rental company, even if it costs more. As another customer said, it's not worth even 1 star. I learned my lesson and will never use a third-party booking site again.

Wow, let me tell ya, my experience with Carla and her car rental biz was anything but peachy. First off, the joint was shut down when I showed up to get my wheels. Like, what the heck, Carla?! I had to scramble to find another place to rent from because of her shoddy business practices. Totally not cool, ya know?

But that's not all. When I finally did manage to arrange a rental, the car I got was not exactly up to snuff. I'm no gearhead or nothin', but even I could tell that the engine was running rough and the shocks were shot to hell. Plus, the interior was all kinds of grimy and hadn't been cleaned recently, if ya catch my drift.

And if that wasn't bad enough, the bill they handed me when I returned the car was WAY over what I had signed up for. Like, what gives, Carla? These guys must be taking advantage of people left and right with their sneaky add-on charges and hidden fees. Not cool, not cool at all.

All in all, I would say that I wouldn't recommend Carla's rental biz to anyone who values their time or their money. Stay away, folks, stay far far away!