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Sixt.de
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Sixt.de Customer Service Phone, Email, Contacts

Sixt.de
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4.4 7 Reviews
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Sixt.de reviews 7

ComplaintsBoard
E
12:00 am EDT

Sixt.de Disappointing Experience with Sixt

My recent experience with Sixt left me extremely dissatisfied. Despite being a loyal customer, I faced a nightmare situation when trying to rent a car for an urgent matter. Sixt refused to rent to me, claiming issues with my valid license, while a neighboring rental company had no problem assisting me. The lack of reliability and empathy from Sixt left me stranded in a time of need. I would recommend looking elsewhere for your rental needs to avoid similar hassles.

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  1. Pros
    1. Wide vehicle selection
    2. Flexible rental periods
    3. Numerous global locations
    4. Premium customer service
    5. Competitive pricing options
  1. Cons
    1. Premium pricing compared to competitors
    2. Limited low-cost options for budget travelers
    3. Inflexible cancellation policies
    4. Potentially higher insurance excess fees

Is Sixt.de legit?

Our conclusion: Sixt.de's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

Sixt.de earns a trustworthiness rating of 63%

Generally safe, but check closely before sharing details.

Sixt.de has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Sixt.de has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

About Sixt.de

Screenshot Sixt.de
Sixt.de is a car rental service operating in Germany, offering a range of vehicles from economy to luxury cars. They provide options for short-term and long-term rentals, as well as leasing. Additional services include a chauffeur service and a mobile app for convenient booking and management of rentals.
How to file a complaint about Sixt.de?

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1. Log in or create an account:
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2. Navigating to the complaint form:
Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
Summarize the main issue with Sixt.de in the 'Complaint Title' section. Be concise and clear about the problem you are facing.

4. Detailing the experience:
- Provide detailed information about your experience with Sixt.de.
- Mention key areas of concern in your complaint.
- Include any relevant information about transactions with the company.
- Describe the nature of the issue and its personal impact on you.
- Explain any steps taken to resolve the problem and the company's response.

5. Attaching supporting documents:
Remember to attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filling optional fields:
Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included.

8. Submission process:
Click the 'Submit' button to submit your complaint or review about Sixt.de.

9. Post-Submission Actions:
Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com. Stay engaged with the process to seek resolution.

Follow these steps to effectively file a complaint against Sixt.de on ComplaintsBoard.com.

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  1. Sixt.de contacts

  2. Sixt.de phone numbers
    +49 897 4444 4260
    +49 897 4444 4260
    Click up if you have successfully reached Sixt.de by calling +49 897 4444 4260 phone number 0 0 users reported that they have successfully reached Sixt.de by calling +49 897 4444 4260 phone number Click down if you have UNsuccessfully reached Sixt.de by calling +49 897 4444 4260 phone number 0 0 users reported that they have UNsuccessfully reached Sixt.de by calling +49 897 4444 4260 phone number
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  3. Sixt.de emails
  4. Sixt.de social media
Sixt.de Category
Sixt.de is related to the Car Rental and Taxi Services category.
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