Bait-and-switch pricing on a 2023 Nissan Ariya. Car Vision advertised the vehicle online for $19,999 after the EV rebate, but forced a $23,999 base price at signing. General Sales Manager Keith Penny explicitly signed a written contract provision guaranteeing I could apply for the $4,000 rebate independently later. Instead, they completely failed to submit the legally mandated IRS Point-of-Sale paperwork, blocking the credit entirely. Management (Nestor Calderon) has formally refused to honor their signed contract terms or refund the $4,000 discrepancy. Total breach of contract and deceptive consumer practices. The dealership accepted a Bank of America Cashier's Check carrying a restrictive endorsement memo reiterating these exact terms, yet they still refuse to cure this $4,000 financial loss. Avoid this dealership.
Claimed loss: $4,000
Desired outcome: Refund
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