CB Photo Services CanvasOnSale Complaints #22-41

CanvasOnSale review: magic cup & canvas order

Debi Mustard of Harrisburg, US

Dec 31, 2018 10:27 am UTC

I ordered 2 magic cups for a Christmas present. First, when receiving the box, I could hear it was all broken into pieces. Not even magic cups, just normal white ones. I took pictures and sent an email immediately as they instruct on their phone message. Called everyday since I received the wrong damaged product. Always a message saying to email them and they will respond within 24 hours...nothing! Then I received the canvas. Wrong size ! Blurry! The back where it was stapled, it looks like a monkey did it! Very unprofessional! I want a complete refund plus shipping cost!

CanvasOnSale - magic cup & canvas order - Photo 1

CanvasOnSale - magic cup & canvas order - Photo 2

CanvasOnSale - magic cup & canvas order - Photo 3

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Keywords:

blurry box broken canvas christmas present complete refund email magic cups phone message pictures pieces shipping cost stapled unprofessional white ones wrong damaged product wrong size

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CanvasOnSale Contacts

CanvasOnSale phone numbers

+1 (305) 507-8022

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+1 (844) 380-3415

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CanvasOnSale emails

info@canvasonsale.com

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CanvasOnSale address

3443 NW 107th Street, Miami, Florida, 33167, United States

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Jul 26, 2026