CamperPartsWorld
reviews and complaints

I recently made a purchase from CamperPartsWorld on 1/15/2023 with the order number CPW- ***. Unfortunately, I have not received any communication from the company since then. I tried to reach out to them via email on 1/24/23, but the email bounced back as undeliverable. I also attempted to call the number listed on the receipt, but all I got was a generic message before the call was disconnected.

Feeling frustrated, I decided to visit the customer service page to request an update on my order. On 1/25/2023, I finally received an email from CamperPartsWorld, but it was not the news I was hoping for. The email stated that my order had been canceled, but there was no explanation as to why. The only thing mentioned was that I would receive a refund within 7-5 business days.

I am extremely disappointed with the lack of communication and transparency from CamperPartsWorld. It has been over two weeks since I placed my order, and I still have not received my money back. This is unacceptable and quite frankly, ridiculous. I strongly advise against placing an order with this company as it seems to be a fake one.

I hope that my experience will serve as a warning to others who are considering purchasing from CamperPartsWorld. It is important to do your research and read reviews before making any online purchases to avoid being scammed or ripped off.

I recently made a purchase from CamperPartsWorld and I must say, I was quite impressed with their service. I ordered a collapsible table and it arrived in just 5 days, which was really fast. However, when I opened the package, I realized that the table was not what I had expected. It was not the same as the one I had seen on their website.

I immediately contacted their customer service and explained the situation to them. The representative was very helpful and we discovered that there was a discrepancy in the description of the table on their website. I had actually found a duplicate of a previously ordered table, which is why I had ordered the wrong one.

I asked if I could swap the two tables and the company representative said that it was fine. He promised to check with his supervisor and send me the correct table if it was acceptable. I was a bit skeptical at first, but I decided to give them a chance.

To my surprise, just 2 days later, I received the exact table that I had originally wanted. I was really impressed with their customer service. They were very understanding and accommodating. They went above and beyond to make sure that I was satisfied with my purchase.

Overall, I would definitely recommend CamperPartsWorld to anyone looking for quality camping gear. Their customer service is top-notch and they really care about their customers. I give them 5 stars for their excellent service!

I recently made a purchase from CamperPartsWorld, ordering an RV toilet and opting for insurance to ensure its safe delivery. Unfortunately, when the package arrived, it was in a sorry state - the box was untapped, the toilet was upside down, and it was broken. I was disappointed, but I understand that these things can happen during shipping.

I tried to contact customer service, but was surprised to find that they don't have a voice phone. Instead, I had to reach out to them via email. They instructed me to contact returns, which I did. I sent pictures of the damage and was told that a replacement would be sent out to me. However, it's been a week and I still haven't received anything. What's worse, no one is responding to my emails. I've tried reaching out to sales, customer service, returns, and even the owner, but no one will respond. I feel like I've been robbed of over $168, with no refund or replacement in sight. It's frustrating to think that the shipping insurance I paid for is useless if the company is unresponsive and unhelpful.

I would caution anyone considering making a purchase from CamperPartsWorld to think twice. While I can't speak to the quality of their products, their customer service is severely lacking. If something goes wrong with your order, you may find yourself out of luck. I hope that my experience serves as a warning to others - buy at your own risk!

I had a bit of a rough start with CamperPartsWorld. I had to wait on hold for over 20 minutes just to ask a simple question. I eventually gave up and hung up the phone. Despite this, I decided to order from their website. Unfortunately, their site couldn't process my credit card, so I had to use PayPal instead. It was a bit of an inconvenience, but I was able to complete my order. However, after paying, I was returned to the order page and it wasn't clear that I had to click "order" again. This made me a bit frustrated with their technical functioning site and service.

I needed my order shipped as soon as possible, so I hoped that they would ship it the same day as stated in their shipping policy. If not, I wouldn't be able to use the product in time. I asked them to confirm immediate shipping.

Despite my initial frustrations, the item did arrive promptly. However, I never received any tracing information to indicate that it was shipped. This made me a bit uneasy, but at least the product arrived on time.

Overall, I had a mixed experience with CamperPartsWorld. While their technical functioning site and service could use some improvement, they did deliver my order on time. I would recommend them with some reservations.

I gotta say, I had a bit of a mixed experience with Camper Parts World. I mean, I give RV Parts Country a solid 5 stars, but I gotta dock Camper Parts World a few points. Here's the deal: I ordered a part from them, but when it arrived, it was the wrong one. Now, I'll admit, part of the problem was my fault - I went by the picture on the website, and it turned out the description was different. But still, you'd think they'd make sure the picture matched the product, right?

Anyway, the real issue was trying to get in touch with them. The email listed on the website didn't work, and when I called the phone number, all I got was a recording. Not exactly the best customer service, you know? But here's where things get interesting: when I checked my bank statement, I noticed that Camper Parts World was actually connected to RV Parts Country. So I decided to give them a try.

And let me tell you, the difference was night and day. I was able to send a message through their website, and I got a response back super quickly. The customer service rep was really friendly and helpful, and they were able to resolve my issue to my satisfaction. So while I can't say I'm thrilled with Camper Parts World, I definitely recommend checking out RV Parts Country's website instead. It seems to be more up to date, and the customer service is top-notch.

I placed an order for an awning with arms on March 12, 2020 from CamperPartsWorld. Unfortunately, due to the pandemic, shipping was delayed. Finally, in May, I received a package containing the awning and roller tube, but to my dismay, there were no arms included. I asked the driver about a second package, but he informed me that there was only one package and drove away without providing any paperwork.

After waiting for months, on October 20, I contacted CPW to inquire about the missing arms. They claimed to have a receipt that showed I received the complete order, including the arms. However, I still have not received the arms and have emailed them several times with little or no response. I even contested the issue with my credit card company, but they accepted CPW's receipt as proof that I received everything. However, the receipt was signed by a number, which was written in by the trucking company, and I did not sign it.

I am extremely disappointed with the lack of customer service from CPW. They have completely ignored my last communication and have not provided any solution to the problem. I strongly advise against using CPW or their sister site, R/V Parts Country. These two sites seem to be one and the same, and they are trying to steal your money twice. Please be cautious and avoid these sites at all costs.

I am writing this review to express my frustration with CamperPartsWorld. I have been waiting for a backordered item for quite some time now and have repeatedly requested a full refund. However, I have not received any confirmation that the refund has been processed or any timeframe for when I can expect it to be refunded to my credit card. This has left me feeling very unhappy with the service I have received.

To make matters worse, there is no way to contact this company by phone. Every time I call, no one answers the phone and a message tells me to go to their website. While the web forms work to accept messages, no one responds to the specifics of my request. This has left me feeling very frustrated and like my concerns are not being heard.

When I initially placed my order with Camper Parts World, I was not informed that the fan I ordered was a backordered item. While I understand that we are living in a pandemic world and that not every item may be available, I do expect that companies respond to requests for refunds when they cannot deliver a product.

At this point, I am beginning to think that I am being scammed. I would appreciate it if Camper Parts World could respond with the full information about my refund. My order number is #CPW- ***.

Overall, I am very disappointed with the service I have received from CamperPartsWorld. I hope that they can rectify this situation and provide me with the refund that I am owed.

I gotta say, dealing with this company was a real hassle. I ordered a Penguin II 15K AC unit for my RV way back on 9/18/2020. The website said it was on back order and should ship within 6 - 8 weeks, so I figured I'd just have to wait a bit. They charged me the full amount that day, including taxes and shipping, which I guess is pretty normal. I mean, most companies want their money up front, right?

Anyway, I waited and waited, but by 12/21/2020 I still hadn't heard anything. I tried calling them, but all I got was a recording and no voicemail. So I sent them an email asking for an update. They got back to me and said that the manufacturer had everything on back order and they'd let me know if anything changed. Fair enough, I guess.

But then I found the same item at another company that actually had it in stock. So I asked for a full refund from CamperPartsWorld. And what did I get? Absolute silence. Not a peep from them. So I sent the request again, and this time they responded asking for my order number. I gave it to them, but as of 01/12/2021, I still haven't heard anything back.

Honestly, this kind of customer service is just unacceptable. I mean, how hard is it to pick up the phone or send an email? I wouldn't recommend dealing with a company that won't even bother to contact you back.

I had a really bad experience with CamperPartsWorld. I ordered a furnace from them, but it was delayed and I didn't hear anything from them about it. I tried calling them, but they didn't answer the phone. I was on hold for at least 8 hours over the course of three days. Finally, the furnace arrived, but it was the wrong item. They had substituted it for another product without telling me. I tried emailing and calling them again, but still no response.

I had to dispute the charge with my bank, and they gave me a credit for a couple of months. But then they declined the dispute because I still had the product. I couldn't return it because I needed a return number, which I couldn't get because I couldn't get a hold of anyone at CamperPartsWorld.

After months of trying and threatening to sue, someone finally spoke to me and directed me to their returns department. But they told me I was out of the 15-day return window and there was nothing they could do. So now I have an item I didn't order, and they have my money for a heater that won't work in my camper.

I'm still waiting to see if someone will do the right thing and help me out. This has been the worst online shopping experience of my life.

I recently had a terrible experience with Camper Parts World and I strongly advise against purchasing anything from this company. Their customer service is non-existent and they do not accept phone calls or emails, despite displaying a phone number and email address on their Order Confirmation page. If you try to call their phone number, you will be directed to their website message system, and if you try to send an email, you will receive a "Failure Notice".

Let me share my experience with you. On June 27, I saw a web ad from Camper Parts World offering an A/C Unit for $682.00 plus a $60.00 shipping charge. However, when I went to their website on June 29 to purchase the unit, I could not find it at that price. I assumed that the ad had expired, so I went ahead and purchased the A/C Unit at the higher price of $786.99. They received my order at 4:45 PM Kentucky time on the 29th, just 15 minutes before they closed for the day.

Later that night, I saw the same ad for the A/C Unit at the same $682.00 price. Early on June 30, I sent Camper Parts World a message asking if they would honor the $682.00 price. I offered them two options: adjust the price on my order or cancel my order and I would re-order another one at the $682.00 price. I also told them that if they were unwilling to do either, I would cancel the shipment altogether and buy one somewhere else. They had my message a full five and a half hours before the A/C unit was shipped, and my offer would have cost them nothing. However, they chose to ignore my message.

I sent multiple messages that day, tried calling, and tried emailing, but nothing worked. At 2:31 PM Kentucky time, a full five and a half hours after they received my messages canceling the order, I received a message from them telling me that the shipment had shipped. The problem was compounded because Camper Parts World did not require a signature upon delivery, so FedEx simply dropped the shipment in my driveway. I intended to refuse the shipment, but because of FedEx's delivery policy, I did not have the opportunity. FedEx would not return the A/C unit without Camper Parts World's authorization, and if I wanted to return it, I had to pay the shipping cost.

The credit card company required that the A/C Unit be returned before they would allow me to dispute the charge, so I had to pay $405.26 in shipping costs to return the A/C Unit. If Camper Parts World had authorized FedEx to return the A/C Unit, the cost to them would have only been $103.61 due to their corporate shipping rates.

I believe that Camper Parts World acted vindictively by ignoring my cancellation request and forcing me to pay the return shipping cost. I strongly advise against purchasing anything from this company. If you have any problems with your order, Camper Parts World will not provide any customer service and will not help you in any way. Do yourself a favor and look elsewhere for your camper parts needs.

I placed an order for an AC unit for my RV on CamperPartsWorld in March 2020. Unfortunately, they sent me a gas-only unit instead of the electric/gas unit that I had ordered. I tried to contact them through email and phone calls, but I never received a response. The phone line even disconnected when I tried to call them. It was a frustrating experience, and I was disappointed with the lack of customer service.

However, I was lucky enough to stumble upon another RV supplier called Routley's. They were willing to buy the wrong part from me, which was a relief. I appreciated their willingness to help me out, especially after my negative experience with CamperPartsWorld.

Overall, I would not recommend CamperPartsWorld to anyone. Their lack of communication and customer service was unacceptable, and it caused me a lot of inconvenience. I will be looking for a different supplier for my RV needs in the future.

I gotta say, I was pretty disappointed with my experience with CamperPartsWorld. I had to wait a long time to get my A/C up and running because they didn't give me enough info about needing a ceiling adapter. Another company I checked out made it super clear that I needed one, but CamperPartsWorld dropped the ball on that one. And to top it off, one of their installation descriptions said the roof opening should be 14 feet by 14 feet - I mean, come on, that's obviously a mistake! It should have said inches, not feet. I'm not gonna hold that against them too much, but still, it's not a good look. Overall, I wouldn't recommend CamperPartsWorld if you're looking for reliable and accurate information.

I recently made a purchase from CamperPartsWorld and I must say, their customer service is top-notch! However, I did have a bit of trouble with the product description. I ordered a screen door latch that I had been searching for quite some time. The picture on the website showed the latch with a notch on the back, which was exactly what I needed to fit on top of a ridge in my door. But when I received the product, there was no notch, which meant it wouldn't sit flat on the door.

I reached out to customer service and they were very helpful. They told me that the manufacturer said it would work without the notch, but I wasn't convinced. I'm still waiting to see what the outcome will be, but I'm hopeful that they will be able to resolve the issue.

Overall, I think CamperPartsWorld is a great place to shop for RV parts and accessories. They have a wide selection of products and their customer service is excellent. However, I do think they could improve their product descriptions to avoid any confusion or misunderstandings. Despite this, I would still recommend them to anyone looking for quality RV parts and accessories.

I recently had an experience with CamperPartsWorld and I must say, it was not a pleasant one. Firstly, I was disappointed to find out that they do not offer phone support. I prefer to speak to someone directly when making a purchase, but unfortunately, that was not an option.

To make matters worse, the items listed on their website can be very misleading. I ordered an electric awning, but to my surprise, it came without the arms and installation parts. When I reached out to customer service, they directed me to a disclaimer on the second page that stated the arms were sold separately. I was frustrated that this was not made clear upfront.

I decided to order the arms separately, but was shocked to find out that they wanted an additional $53.00 for quick shipping. I asked if they could offer me a discount, but they refused to provide any assistance. This left a bad taste in my mouth and I will not be shopping with them again.

Overall, I would advise others to avoid CamperPartsWorld at all costs. The lack of phone support and misleading product listings make for a frustrating shopping experience.

I recently purchased a Dometic air conditioning unit for my travel trailer from CamperPartsWorld. The price was a bit steep at $700, but I was willing to pay for the convenience of having it delivered to my doorstep. Unfortunately, the delivery was delayed by four days, which was quite frustrating. When the package finally arrived, I was disappointed to see that it had been poorly packaged. There was hardly any padding, and it looked like the box had been dropped and dragged across the floor. I was worried that the unit might be damaged, but thankfully it seemed to be okay.

One thing that really bothered me about CamperPartsWorld was their customer service. It was impossible to speak to a representative over the phone - all communication had to be done through email. And even then, there was no guarantee that I would receive a response. I understand that companies can get busy, but it's frustrating when you have a question or concern and can't get a timely answer.

Overall, I wouldn't recommend CamperPartsWorld. They also operate under the name RV Parts Country, which is a bit sketchy in my opinion. There are plenty of other online retailers that offer similar products and better customer service. Save yourself the hassle and shop elsewhere.

I recently tried out CamperPartsWorld for the first time and was initially drawn in by their offer of free shipping. However, my experience with their shipping process was far from smooth sailing. Despite the promise of free shipping on the invoice, I received a call from the shipper requesting an additional $121.00 to deliver my order to my location. This unexpected charge was frustrating and left me feeling misled.

To make matters worse, I spent hours on the phone trying to sort out the issue with various customer service representatives. Some were rude and unhelpful, and I even encountered some dishonesty along the way. I was also charged additional fees to my card without explanation or consent, which only added to my frustration.

Overall, my experience with CamperPartsWorld was disappointing and left me feeling like I had been taken advantage of. It seems that if they make a mistake, the customer is the one who pays the price. Needless to say, I won't be using this site again in the future.

So, I was looking for a part for my camper and stumbled upon CamperPartsWorld. I thought it would be a good idea to order it online, so I went ahead and added it to my cart. I paid for it and received a confirmation email. I was excited to receive my part in a few days. However, after waiting for 5 days, I received an email saying that they don't even carry that part. I was so confused and disappointed. I mean, if you're running an online parts company, shouldn't you know what parts you have in stock?

Now, I'm stuck waiting for 2 weeks to get my refund. It's frustrating because they were so quick to take my order and my money, but not so quick to fix their mistake. I just hope I get my refund soon.

Overall, my experience with CamperPartsWorld was not great. I wish they were more responsible and organized when it comes to their inventory. It's important to know what you have in stock before taking orders. I wouldn't recommend this company to anyone looking for camper parts.

I ordered some parts for my camper from CamperPartsWorld on September 1st. They sent me some of the items right away, but I didn't get the rest of my order. They gave me a tracking number, but then they cancelled it. I was confused and didn't know what was going on. I asked about it on October 19th, and they said they would look into it. But then on October 25th, I had to contact them again because I still didn't have my stuff. They told me that they think I got my money back for the missing item, but they weren't sure.

I'm not very happy with the customer service at CamperPartsWorld. The phone number and the "customer service circle" at the top of the page don't make me feel very confident in this company. It's too bad because they're in my home state. I wish they could have been more helpful and clear about what was going on with my order.

I recently ordered an a/c unit from CamperPartsWorld and unfortunately, it arrived damaged. I was disappointed to say the least, but I reached out to their customer service team for assistance. However, I found myself getting the run around and it was frustrating. Eventually, they did offer me a refund of $.*** for the damage, but the unit still did not work properly. The fans wouldn't even turn on, which made it completely useless.

I had purchased shipping insurance and sent pictures of the damage, but they kept claiming they couldn't see the pictures. This back and forth went on for months, and by the time they finally offered me a $.*** credit, it had been over 90 days. Needless to say, I was not impressed with their customer service or the quality of the product I received.

Overall, I would not recommend purchasing anything from CamperPartsWorld based on my experience. It was frustrating and disappointing, and I wouldn't want anyone else to go through the same thing.

I placed an order for an AC unit on CamperPartsWorld over seven weeks ago and I was charged for it. Unfortunately, I still haven't received my order yet. I have requested several updates on the status of my order, but I always get a generic response from a guy named Richard S. He tells me that they have contacted the manufacturer and will update me within 24 hours. However, I have received several of these same responses, but no updates have been given to me.

Last week, I finally received a response from Stephanie. She told me that I could request a refund, but I was frustrated and called them inept. I only wanted updates on my order, not a refund or discount. Cancelling my order would only extend my need for the AC unit. I feel stuck and frustrated with the lack of communication and updates.

Once I finally receive my AC unit, I will never use CamperPartsWorld again. The lack of communication and updates has been a major inconvenience for me. I hope that they can improve their customer service in the future.