Tim Hortons

I ordered a Tim matin on English muffin with bacon. We waited 20 minutes to get our order (pictures to prove) and the bacon was undercooked and the English muffin was burned. The lady in the kitchen kept screaming to the other 2 employees and it was just a horrible experience. I had to ask 5 times what the problem was and other people in the restaurant left their food untouched since it too was under cooked.