Esso reviews and complaints 1
View all 449 complaintsEsso - Rude staff, poor, treatment, broken, car wash trapped, refuse to reimburse
Jan8th 5 : 42 pm, got gas and bought car wash, car wash broke as soon as it started, I was trapped and had to call the attendant to let me out. He did not apologize and said he was serving customers and would come after. I pointed out that I was a customer, and trapped in the car was and need his help.
After 10 minute he finally came and let me out. Still no apology. I said I wanted to be reimbursed and would come inside. He said
Desired outcome: I want to be reimbursed for the car wash and an apology for being left trapped and the rude employee spoken to.
He said no, you wait. Again loud rude tone. He finally served me after the others and refused to reimburse me. He have ma a coupon for the same type of car wash I had bought. Which was useless as it was broken. I asked his name, he said loudly < no name< . He then said I was not nice, but he had given me
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