The Brick reviews and complaints 1
View all 1342 complaintsThe Brick - Mattresses
I financed a bedroom set. The first mattress had structural issues. I got a replacement under warranty. I was told by my sales person that there was a more expensive mattress on sale and I paid the difference and it was supposedly a better mattress. They also said I would need to get the matching box spring. After 6 months the same structural issue is happening and I am very displeased with where my money is going and affecting my day to day of endless upsets. I feel that the quality control from all parties is the worst I have ever experienced.
Desired outcome: Full replacement no charge immediately on a weekend.
The complaint has been investigated and resolved to the customer's satisfaction.
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