The Brick reviews and complaints 1
View all 1335 complaints
Replied
The Brick - Mattresses
I financed a bedroom set. The first mattress had structural issues. I got a replacement under warranty. I was told by my sales person that there was a more expensive mattress on sale and I paid the difference and it was supposedly a better mattress. They also said I would need to get the matching box spring. After 6 months the same structural issue is happening and I am very displeased with where my money is going and affecting my day to day of endless upsets. I feel that the quality control from all parties is the worst I have ever experienced.
Desired outcome: Full replacement no charge immediately on a weekend.
The complaint has been investigated and resolved to the customer's satisfaction.
Latest The Brick Reviews
Unsatisfactory/unrepairable furniture received WARNING No refunds Warranty and service experience Sofa recliner I’d rather give ZERO starsGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
Did someone deleted my messages