Tim Hortons reviews and complaints 1
View all 3011 complaintsTim Hortons - drive through
To whom it may concern,
Today Thursday September 19th at 9:36am I arrived at the Tim Hortons location and only seeing a 2 car infront of me I decided to use the drive through. Other car came in behind me leaving me committed. After 4 minutes I finally got to order 2 large coffees, 2 cream 1 sugar and a chocolate chip muffin. 12 minutes past before I got to the window but when I did the people inside didnt know my order. So, I told them again at the window and paid for my order. After 4 more minutes of waiting a second person came to the window and asked what my order was again. I gave my order a 3rd time and after 2 more minutes finally got my order, or so I thought. Nothing was written on the lids and seeing how they took my order 3 times I assumed it was correct but no. I can only guess that the coffees were triple triples and my chocolate chip muffin was a blueberry muffin. So, the coffees and muffin were inedible as I am allergic to blueberries. After wasting almost 30 minutes of my morning and getting nothing for time and money I may begin going to the Starbucks across the street.
Thank you for your time
Mike Huard
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