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CB Retail Stores FreshCo 3100 Dixie Rd, Mississauga, ON, L4Y 2A6, CA
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3100 Dixie Rd, Mississauga, ON, L4Y 2A6, CA
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1 complaint
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Working hours
7:00 am - 9:00 pm
7:00 am - 9:00 pm
7:00 am - 9:00 pm
7:00 am - 9:00 pm
7:00 am - 9:00 pm
7:00 am - 8:00 pm
7:00 am - 8:00 pm
10:01 pm EDT

FreshCo - Service

I was in an arguement with a customer who cut the line in front of me and Sophia intervened and allowed this customers behaviour and told him she "understands" and proceeded to ignore me when I was the one that was inconvenienced. This upset me and I asked her to speak with the manager and Daniel N intervenes and proceeds to take a video recording of me on his personal phone without my consent as I'm expressing my frustration to him. My sister who was behind him caught him and he proceeded to put the phone in his pocket and Deny. Salman intervene at this point and asked Daniel if he had recorded me and Daniel said no and Salman left it at that and didn't do anything at all to apologize for the behaviour or actions of his employees and proceeded to act as if he had better things to do. I believe Daniel had malicious intentions to record me a female on his personal device his entertainment and pleasure and I will pursue legal actions if there is no follow up

Desired outcome: I need a follow up as to what is being done to coach employees as my privacy was violated

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Mr. Helpful
Los Angeles, US
Oct 31, 2021 3:56 am EDT

I sure appreciate reading your complaint. What legal actions do you intend to pursue? With the utmost respect, I'm not aware of any laws being broken.

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