Everytime I come in here the staff is so rude. Even the supervisor is rude. She always gives me my tea and I say thank you, she then looks at me with a blank stare in her eyes and just stays silent with a smug look on her face. Numerous times I'll make my order and they will forget to include something. When I say I'm missing what I ordered they seem to get pissed off at me for not and look at me like I'm lying. The service is awful and if this store wasn't on my way home I would not come here. The only tim Hortons I get good service at is the one at the Esso station on burrard and davie.