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Tranquility Alley Complaints & Reviews

Tranquility Alley - Illinois, Lombard / Scam


Also goes by names: Qualityalley and O Langeland What a strange scam. I ordered a sconce from them on their website using my credit card. They emailed back saying that they were having problems processing the order. They requested that I send them a check or pay through Google. Luckily I went through Google because they weren't responding to my emails/phone calls. After contacting Google about this order from olangeland/Tranquilty Alley/Qualityvalley I finally received the following email from this fake company: <br /> <br /> thank you we emailed back stating that the shipment...

Tranquility Alley - Illinois / Merchandise or refund never received


I placed a order with tranquility alley in March 2008. I have yet to receive the merchandise or a refund of $133.80. I have made many attempts to notify them by email and phone. They don't respond to your emails. They did attempt to offer other merchandise "ONE TIME" and after I selected another item I was told via email that they were checking to see if they could get the merchandise. They are scammers. They adverstise merchandise they don't have. They ignore you and they really don't care once they receive your money. Please be advised that I have made many purchases on-line...

Tranquility Alley - Illinois / Non-delivery of purchased merchandise


I purchased a Rustic Candle Alter from Tranquility Alley, which they charged my credit card immediately. That was back in July of 2007. I have spoken with someone once who assured me that it was on it's way. Since that time I have never received this item. I have sent numerous emails and telephone calls to the company and none of them have been returned.

Tranquility Alley - Illinois, Naperville / Worst company ever!


I ordered two wrought iron wall hangings in October of 2007from this company. My credit card was charged immediately for 727.97. A few days later I checked my online statement and they had charged me an additional 769.77. After many emails and messages left on answering machine I finally got a response from them stating that the second charge would be reversed. That, to date (jan,2008) has not happened. After several more emails requesting the status of my order and not getting any response, I tried to cancel my order. They responded saying that they were on their way and I would be getting a...

Tranquility Alley - Illinois, Naperville / Fraud and cheating!


I ordered two wrought iron wall hangings from Tranquility Alley in October of 2007. My credit card was immediately charged $727.97. A few days later, I looked online at my bank statement and saw that there was another charge from this company for $769.77. I tried to contact them several times through emails and the phone, and their online 'live' help. I did not get any response from them. I then emailed them stating that I was taking my business elsewhere. They emailed me back and stated that they were sorry but the second charge was for additional shipping and they would remove that...