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10:12 am EDT

Tamanna.com Order

I placed an order 8/8/08 for a text book. I sent the company an e-mail 8/16/08 as I had still not received the book and according to their website, it still had not shipped. I sent another e-mail 8/18/08 neither of which was replied to. I needed the book for a class so I attempted to cancel it using the cancel link on their website, which failed! To date I still have not heard a thing from them. I ordered the book from another provider. This is a terrible way to do business, furthermore they have no phone number so one could contact customer service.

Country of complaint: United States

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KD
Bay Minette, US
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Aug 27, 2008 8:11 am EDT

I completely agree. I had the exact same thing happen. I ordered the book on 8/18/08 and e-mailed to find out when the book might be shipped. Still no response from the company. I would never order again from this website.

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12:00 am EDT

Tamanna.com Never carried out order

I had ordered a book from this company and never got any replies. I repeatedly emailed them through froogle since I made the order thru froogle. Finally when i informed them I will inform my credit card about my order and make a cancellation, they cancelled my order. Proves that this is an internet fraud company. PLEASE REFRAIN FROM BUYING from this site.

Country of complaint: United States

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Piinky86
North Wales, US
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Sep 28, 2008 7:36 pm EDT

I ordered a book got it right away, but it was the wrong one they sent me the internation version. Now I've been emailing them for two weeks about a refund. No response.

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Noremac
Sedona, US
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Aug 28, 2009 6:48 pm EDT

Tamannaa Inc. is also known as Saanjhi Inc. Same address (235 Main Street, #175,
Madison, NJ 07940), same crap! I ordered a textbook and they hadn't shipped it after a week, despite the 2-day UPS air and ship within one business day promises on their website. The cancel order button returned an error message. Finally their customer service email (sales@saanjhi.com) was returned with "permanent fatal errors". Somehow, they never charged my account. That makes them fraudulent slackers!

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asmith
Cincinnati, US
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Mar 20, 2009 7:53 pm EDT

strongly recommend everyone that feels they have been defrauded by Tamannaa do thes following:

1. File a complaint withthe Internet Crime Complaint Center at http://www.ic3.gov/default.aspx
2. File a complaint with New Jersey Dept of the Public Advocate at http://www.state.nj.us/publicadvocate/utility/information/complaint/

3. Tell everyone you know using facebook, myspace and blogs not to do any business with this shady organization

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MErikG
Elmwood Park, US
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Feb 12, 2009 5:47 pm EST

I am having the same problem. I have sent several emails to sales@tamannaa.com and received no reply. There is still a charge on my credit card. I cannot find a phone number.

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cutieswimm
Canton, US
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Jan 29, 2009 1:24 pm EST

Hi I just have one question. How do you contact them, what do you have to click, my messages arent going through to the company

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justin
Bangor, US
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Oct 01, 2008 11:00 am EDT

somebody needs to go get these clowns. i'm gonna call the madison, NJ police and see if they can investigate.

has anybody had any success in cancelling their order?

Tamannaa Inc.
235 Main Street, #175,
Madison, NJ 07940.
USA.

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sfb
San Antonio, US
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Sep 02, 2008 3:04 pm EDT

I bought a book from this website for almost a month, but it's still in progress! I sent them Email to cancel order for million times but no response at all! How to get my $50 back?!

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CL
Madison, US
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Aug 28, 2008 12:09 pm EDT

Same here, at least I got a book, oh yeah an international book for use in Indian, Pakistan and Nepal. My payment hasn't gone through my account but as soon as it does I will dispute the charge. For those of you who haven't received a book you can contact your bank or credit card and they will take action to refund your money.

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robert
Palm Coast, US
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Aug 28, 2008 5:31 am EDT

I agree with all these complaints, ordered a book four weeks ago and never received. Sent several complaints and they didn't respond to a single one. AVOID THESE PEOPLE.

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Tom
Cary, US
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Aug 26, 2008 10:10 am EDT

Do not order from Tamannaa! I ordered a book for a computer class. The site said it was available and that is usually shipped in 1 business day. I did not receive a shipping confirmation after 5 business days so I contacted them about the status of the order. After another 5 business days I did not receive a reply. I then requested that my order be cancelled. This was the only thing they did fast. The next day they emailed me informing me that my order had been cancelled. The only plus from Tamannaa is that they cancel their orders fast. Bad site, will not purchase anything from them or recommend them to anyone.