Saugerties Furniture Mart reviews and complaints
Rude, insulting salesman
My husband and I went in to this store for the first time to purchase a few mattresses for our children's beds. While milliing about, we found a great bedroom set, couch and chair that we decided to purchase as well - a total of 10 pieces that came to about $7200. We spoke to the Grandson of the original owner, and initially he seemed helpful and...
Read full complaint and 1 commentBehavior of sales staff/owner
I recently went to Saugerties Furniture Mart to look for a nightstand. I found one that had a pretty good chip in it. It was marked $200. I asked Russell, the owner if that was the best price. He told me I shouldn't be in a furniture store. I should shop in Target, etc... I always thought furniture shopping was like car shopping, there is some room for negotiation. Needless to say, I left the store. Continued my search for the piece at other stores but no luck. I decided to suck it up and go back to Saugerties to buy the piece. I was yet insulted and abused by Russell's son. Talk about customer service or lack of. I would highly advise you to stay away from this store unless of course you want to be abused.
Company Business Name: Saugerties Furniture Mart
Country of complaint: United States
Address: Main St, Saugerties, New York
The complaint has been investigated and resolved to the customer’s satisfaction.
We have received your comment. Thank you!