One Hanes Place reviews and complaints
Ignored after partial refund and undelivered replacements
Purchased 3 items at onehanesplace.com. They arrived but didn't fit. Returned all 3 and got another size. First of all, they charge for return shipping. Oh, well, my bad. Sent all 3 back (together) with all invoices included and RMA paperwork fully filled out. A month later I just got a refund for one of three (they didn't inform me, PayPal did). Also, the...
Read full complaintDeducted from my refund for returning items
I ordered $288.83 worth of bras online from One Hanes Place knowing I would return about half of them because I was in between sizes. Once I knew which bras I was keeping, I called their customer service phone number ahead of time to make sure that I could return the unwanted items in store. I had to wait in line (on the phone) for about 25 minutes just to...
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Don't use them
I ordered a couple of bras form this company, paying with my credit card. It's been 11 days and, though I've received acknowledgment of an order being placed, I've still not received a confirmation. My attempts to find out if my order has been processed have resulted in form letters and promises to get back to me "promptly", to which there has yet to be a follow-up. I will recommend this company to no one.
Company Business Name: One Hanes Place
Country of complaint: United States
Website: onehanesplace.com
The complaint has been investigated and resolved to the customer’s satisfaction.
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