Sort by: Date | Popularity

MBT Shoes Complaints & Reviews

MBT Shoes / Refund never received

May 11, 2016

I purchased 2 pairs of shoes off the Amazon site and there was no mention that it was in China. Once the order was put through I contacted them via email because the products were not what I had chosen. A customer service manager, YUAMY, responded that they will investigate to make sure the correct products would be delivered. This all happen the same day as the purchase. The shoes took over a month to be recieved and were not the ones ordered. According to their return policy, I contacted them with pictures of the shoes purchased and the shoes shipped. I followed the return policy (that I had...

MBT Shoes - Wales, Mid Glamorgan, Merthyr Tydfil / Delivery status

Oct 8, 2014

I submitted an order for MBT shoes sini lux white with order Number 100000003 on 23rd September 2014 and paid by my debit card. I got information that it will delivered within 3 to 10 working days. But till today I couldn't get it . I send So many messages but not got any reply back. Please arrange to deliver it as early as possible. Waiting to hear from you. with many thanks Satheesh Ramakrishnakurup

MBT Shoes - Ohio, West Chester / Never received Shoes I paid for!


I ordered a pair of MBT Shoes (Womens Sport Two Black) for $125.00. On Feb 24, 2010 I have never received the shoes. I have emailed back and forth to this company several times and they contunie to tell me they are investigating my order. They have told me that the shoes shipped and then stopped mid way and I need to be patient. They also promised 2 weeks ago if they can not locate my shoes then they will resend the order. I have heard nothing else and am very upset about this. Attached is the conversations I have hasd with the company thats handling or not handling my complaint to...

MBT Shoes / real or fake


I ordered a pair of MBT sport white shoes from They sent an older version of the shoes. I wore the shoes a few days before I notice that they were the wrong shoes (not the same as the ones I was suppose to get). I contacted and let them know. They asked me to send pictures to prove that the shoes were the wrong ones. In the mean time I went to the mall, because the shoes seemed super flexible on the bottom and I thought it was suppose to be ridged. At the mall I was told that the shoes are not suppose to bend like that... most likely flawed or fakes. I was also told that...

MBT Shoes / Fakes?


Having searched the web, I found offering MBT Shoes for as little as 87 USD, including shipping(to Germany). Unsuspecting I ordered, payed using Paypal. When I got the confirmation of Paypal it showed Chinese letters and a different Dealername. I got worried, checked the homepage well- it didn´t show any adress of the shop, no contact phone or any other information. Immediately I wrote to Paypal to cancel my payment, which luckily worked out. Sie haben eine Zahlung über 61, 77 EUR an 周 燕萍 Es kann einige Minuten dauern, bis die Transaktion in Ihrem Konto angezeigt...

MBT Shoes / fake shoes


I ordered some mbt shoes from a site called multi brand store, the next day I could not find the site. I just received the shoes in great time, 6 business days and I did not realize they were coming from china. I would not ordered them if this were the case. I checked my other pair of mbts and something seems off about the new ones they don't seem like they have the same shape .Like how normal mbts are very round almost difficult to balance in them.I just hope that the price I thought I was paying for them comes off the credit card.Because the ems shipping form they came with says 390.00 I don't know if that is dollars or chinese money.