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Magazine Service Center Complaints & Reviews

Magazine Service Center - Ohio / Received several magazines that I did not order

La
Mar 26, 2011

I have now received three magazine subscriptions that I did not order. I cancelled first two, contacted this company to remove me from their mailing list - and today I received yet another magazine that they ordered for me. Each of them holds no interest to me - especially the third, Maxim, as I'm a woman. This company is fraudulently sending subscriptions to individuals. They should not be allowed to do so without a customer's consent or even knowledge.

Magazine Service Center / automatic subscription

Bo

I agree with others who have left messages about this company. I received a surprise billing of $65 for Time magazine. When I checked on it, I was told it was a renewal. I would never knowingly consent to an automatic renewal at that price. I went through an automated phone system and got the renewal canceled. When I got the reverse of charges on my credit card, there was a shortage of $4.64 which I assume was some charge or fee from the company. I just paid the amount to get rid of the hassle. Of course, if this is policy for the company, they can make money from such small amounts from numerous customers. I will never use them again.

Magazine Service Center - Minnesota, Coon Rapids / No magazines, said I have to pay anyway.

Ch

I got an unsolicited call in early July of 2010 asking me to sign up for a 3 year subscription to 5 magazines. I would only pay $29.90 a month for 24 months and they would throw in a $1000 online shopping spree. Sounded good enough. The $1000 certificate came first (in mid-late July)with a release form, signed the form and looked at the options to be purchased. The items were low quality and they required you pay shipping so i disreguarded still waiting on the magazines which would take 10-12 weeks to come through. I changed my mind in late August about the subscription and when I called, they...

Magazine Service Center - Minnesota, Coon Rapids / Bill

Rh

I talked to someone who called me back in April 2010.The man Tryed to sell me magazines.He said i had 2 weeks to unsubscribe.I told him the only magazine I would even be interested in is Tattoo magazines.He said they had them but i would have to wait until I recieved a letter in the mail to choose what i wanted. weeks later I cancelled.I was laid off.Now 3 months later I recieve 9 magazines dated from May-Aug. with a bill stating I owe a back payment of 89.70 or I can pay this off for $852.15. I called customer service she said there was nothing she could do and she could'nt cancell.So I...

Magazine Service Center / Did not receive &People& magazine

Ky

Dec 9, 2009, while checking out at Books-A-Million, I was offered a 2 month risk-free trial magazine. I could choose between Sports Illustrated, Time, People, Entertainment, etc. The associate's name was Candace. The brochure states: "WHAT YOU GET: As a special thanks try the first 2 months risk free of any 2 magazine selections listed. After your order is processed, look for your first issue in 6-10 weeks. CONTINUOUS RENEWAL FEATURES: ... Your card used at Books-A-Million today will be charged the rate shown for each selection. We'll even send you a reminder notice..." My complaint: I never received any magazines and was not sent a reminder notice; however, I was billed on Feb 16, 2010 for $58.50.

Magazine Service Center - Iowa / bogus charges

Lm

i have already been a member of one magazine club since january or so. august 10th, i got a phone call. actually it was more like 15 calls in ten minutes (some were private, some were numbers) to my husbands phone asking for me (why they had his number, i dont know!)! they claimed they were my magazine group and told me that because i was such a good customer, they were going to take off 6 payments which left me with 20 left. and they also said they would drop my monthly payment to $20. but the only way to keep my monthly payment down was to automatically debit it from my account each month...

Magazine Service Center - Michigan, Eaton Rapids / CHARGES TO MY BANK ACCOUNT

Cd

MY GOD...WHAT A TERRIBLE TERRIBLE UNRELIABLE SERVICE THESE MAGAZINE ARE. YOU RECEIVE A SUBSCRIPTION AND IF WANT TO CANCEL, IT TAKES FOREVER TO FIND A HUMAN WHO WILL ANSWER THE PHONE. FINANLLY GOT THROUGH NATIONAL GEOGRAPHIC SOCIETY AND THEY PROVIDED ME WITH THE CORRECT NUMBER AND HOW TO GET THROUGH TO A REAL PERSON INSTEAD OF A MACHINE. CALL MAGAZINE SERVICE CENTER EXPRESS TRANSACTION SYSTEM: 1-800-639-2820. PRESS 0 THREE TIMES UNTIL YOU ARE TO REACH A REAL PERSON. SUGGESTION: DO NOT PRESS ANY OTHER NUMBERS. JUST 0 UNTIL THE CUSTOMER SERVICE REPRESENTIVE ANSWERS YOU. THEN GIVE YOUR INFO, BUT...

Magazine Service Center / Fraudulent company

Sa

My credit card was charged for magazines that I did not order. When I called the number on the credit card statement, (877 781 3425)the voice system indicated they did not have record of the charges or magazines. The system does not allow talking to live person at the Center. What can I do to resolve this matter and ensure that I do not get charged for future subscriptions not ordered. Can the Better Business Bureau look into this matter.

Magazine Service Center / Bank account charged w/o permission

Sh

Upon receiving my bank statement this month, I saw three charges I didn't recognize: EW Magazine, Time Magazine, and Blender Magazine. I don't subscribe to any magazines, and I certainly do not read any of these three. Upon calling all three (different) contact numbers listed for the three charges ($22, $27.50, and $13.50 respectively), I found that they all connected me to Magazine Service Center, which I had never heard of. I looked them up online, and every single thing that came up on Google seemed to have the word "fraud" or "scam" attached to it. Apparently they can take money...