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Loblaws Complaints & Reviews

Loblaws / This is poor customer service and an insult to our intelligence

Po
Feb 02, 2012

Our no frills store on George Street in Peterborough runs out of advertised specials regularly. One day early and sometimes the items 'never get shipped' according to the floor staff. Sales run for a week, get in a weeks supply, overstock can be run as lost leaders or hourly announced specials. This is poor customer service and an insult to our intelligence.

Loblaws / Gift card fraud

Fo
Jan 19, 2012

I purchased a gift card on December 9, 2010 at the Loblaws Glen Erin in Mississauga. I sent it as a gift to a friend out west. When my friend received it and went to register it, they found that it was empty. They called Visa who told them that the card had been used 4 days after I purchased and that this was clearly fraud. Visa claims no responsibility for the card and said to go to Loblaws and deal with someone there. When I was finally able to speak to a manager almost a week later, Stephen Agnew, listened to my story and made a photo copy of the receipt I had to show when I purchased the...