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Ironwood Communications Complaints & Reviews

Ironwood Communications - California, Corona / No show and lies


I had an appt for 12-4 today to fix a console that doesn't work. I received a phone call from someone stating a bunch of technicians called in; please call and unrecognizable number to reschedule. I called DirectTV at 4:30 and they conference called the installation company, Ironwood Communications. The notes the "operator" for Ironwood read from a work order states no one was home. I told DirecTV that was not true, I have not left my home at all today, then they told the DirecTV customer service that my second contact number was busy and they couldn't get a hold of me... I never...

Ironwood Communications / Completely inept


June 23rd: Subscribed to DirecTV; First available install date (by Ironwood Communications) was July 7th!! July 7: A kid (16-years-old, if that) comes to my house and says, "Man, this is going to be tough. Are you sure you don't want to go with cable?" I finally convince him that, yes, I do want DirecTV. Then he says, "Okay, well I won't be able to hook up the DVR." I ask why, and he responds "because I have to run a line from the satellite dish." Isn't that his job??? He abruptly leaves; I call to reschedule appointment and the earliest date is July 14 (between 12-4). July 14: I...

Ironwood Communications / Rude installer / Mike #9182!

I received installation of a directv mount and receiver on march the 5th 2007. The installer called at 9 am to say he would arrive @1100am then did not arrive until almost noon. I then showed him where we had our old system which we removed so the new one could be placed there my husband also already had cable run through to the house and michael (the installer) #9182 said: well I wish you would have talked to me about that first because i need a cable with two connections. So he then took the cable out and threw it on the ground outside where he left. It we also already had an electrical box...

Ironwood Communications / Lack of service! Brazen lies!


In posting this review I hope to be of help to others who are likely to suffer similar problems regarding Ironwood Communications and DirecTV. Do not believe them! They are incompetent! They have no regard for your time! Brazen lies! Excuses-excuses-excuses! First appointment: November 16th 2006 Ironwood's installer arrives at around 3:00pm There is slight rainfall and since the installation involves ( high work ) use of a ladder, the installer says that he is not comfortable working on a ladder while it is raining.I understand his reasoning as the satellite dish is just below the peak of...