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Compaq Presario Complaints & Reviews

Compaq Presario / Bad Quality Of Product

Feb 27, 2013

Dear Sir/Mam I had purchased this compaq presario laptop (Details attached here) for only 21, 000 on the date of March 2011. Only 1 year is completed of its warranty. There was some issue regarding display of my laptop so i deposited it to the service centre. Now they have sent me the bill of more than Rs. 13000.. I purchased HP laptop because i thought it has brand name but now i feel that i made a big mistake and purchased like a chinese product which has no durability. I am a working girl and i use it only in evening when i come back from my office and it has not completed even total 2...

Compaq Presario / Bad product, poor after sales service!


I purchased a Compaq Presario on January 12, 2017 from Walmart in Jesup, Georgia. On Wednesday, April 4, 2017 my computer stopped working. I called the customer service department in an attempt to correct the problem. I ended up making three telephone calls which total over six hours (the majority on hold). The only phone I have is my cell phone therefore, each time my cell phone battery would die before I could complete the call because I spent so much time on hold. When I finally spoke with someone I was told that the motherboard in my computer was bad and would have to be replaced. I was given...