SUBMIT A COMPLAINT
Sort by: Date | Popularity

Club Melia Complaints & Reviews

Club Melia / Vacation Club

Sa
Aug 05, 2016

When I attended the sales pitch, they promised everything I was looking for. I purchased the club package for $28, 000.00 in Paradisus Palma Real and only when I got back to the states and tried to use an incentive week did the real horror show start. I found out they lied about everything. The incentive weeks they gave are practically worthless. The coupons for all inclusive expired, even though they told me the expiration date was the date I needed to book by. The resorts I want to go to have "gold" periods, "platinum" periods and so many other restrictions that its less stressful to just...

Club Melia - Oklahoma, Miami Florida / Frauds and scam

Gm
Jul 11, 2014

We stayed at the Melia Caribe Tropical in the Dominican Republic. They are complete frauds filled with lies. What they tell you and show you in person is not what your membership benefits say and what the contract says. On our last day we had to go to the sales office and ask for a copy of all the paperwork and the contract itself to read and keep for records. The day that we bought into it they gave us a USB drive that held our benefits and how to use the program.Along with "vouchers" for excursions and a weeks "free" vacation at the Paradisus in the Dominican Republic. Upon reading we saw...