Buckaroo
reviews and complaints

Dear sir we send amt through upi through your web but not received any receipt or order no, attach payment slip Dear Customer, Your a/c XXXXXXXX8350 is debited for Rs 2995.00 on [protected].40.13 through UPI. Available Bal Rs 443593.16 (UPI Ref no [protected]). If not done by you, pl forward this SMS from registered mobile to [protected] to report unauthorized txn & block UPI. Download PNB ONE-PNB

Rakesh Deliwala goregaon west [protected]

I buy 1 Buckaroo shoes from Muzaffarpur Bihar India last year March 2020, but from that day shoes pasting going out and given 3 times repair and 2 times pasting.. I need credit note because I didn't were regular maximum 3days. Within 3days this problem is coming.

With Regards
Customer
[protected]

I had purchased buckaroo shoe before 3 days for approx rs 3999 from store Reliance Foot print, Alpha One Mall, UBF Adjacent To Trends Alpha One Mall, 380015
Ahmadabad, Gujarat, India.

Recently I check the shoes back side, Front side and I am shocked to see the sole are not proper fit and look like badly,
I am always purchase Lee copper, HP, Allen Soly but so many of my friend suggest to try something new and go for Buckaroo this time but as a brand you not served,
Kindly help to replace this shoes and do the needful asap.

Kalpesh Prajapati
[protected]

I bought a show from buckaroo from grance venice mall in Greate Noida, uttar pradesh, There are some crack in the show using just after 20days. the shoe sole is ooening too. They are denying any replacement. I bought it for 3300. and this is what I am getting. I thought buckaroo is a good brand that is why I bought that
please help me get the shoe replaced or refund if not replaced.
my no - [protected]

I had purchased a shoe from reliance store at Allahabad before 5 months and it sole pasting has started getting uprooted. By this it is very clear that there is some problem in pasting process that's why it has given way. I would request you to look into the matter and do the needful.

Their response on above is as below:
gauri
11:42 AM (2 hours ago)
to me

Dear sir,

As you are well aware every industry ask for the bill whenever gives service to customer.

If you don't have you can take it from where you bought that shoe.

Looking forward to your co-operation …

Regards,

Gauri shinde

[protected]

From: Ajay Tripathi [mailto:tripathiak.[protected]@gmail.com]
Sent: Saturday, August 25, 2018 11:15 AM
To: [protected]@buckaroo.co.in
Subject: Fwd: Shoe lower pasting uprooted

Dear Gauri Shinde

At present I do not have bill, do you think that customer must keep bill in hope that

such a branded product will have problem in future and it is necessary to claim deficiency.

Further more this is not a capital item and customer must keep bill safe in bank locker.

Take this as an opportunity to improve quality of product and delight customer.

Even then I will try to obtain bill from reliance.

Thanks.

A.K.Tripathi

---------- Forwarded message ---------
From: gauri
Date: Sat, Aug 25, 2018 at 10:51 AM
Subject: RE: Shoe lower pasting uprooted
To: Ajay Tripathi

Kindly send me the bill copy of the product…

From: Ajay Tripathi [mailto:tripathiak.[protected]@gmail.com]
Sent: Thursday, August 23, 2018 3:38 PM
To: [protected]@buckaroo.co.in
Subject: Fwd: Shoe lower pasting uprooted

Ms.Gauri Shinde

Thanks for your response.

As advised I am forwarding photographs for your ready response and

doing the needful.

It is very clear from sole that same has not been used much.

such happening shakes goodwill and trust on product, by this time product must

have achieved perfecetion so that customer delight may be obtained.

Thanks.

A.K.Tripathi

[protected]

---------- Forwarded message ---------
From: gauri
Date: Mon, Aug 20, 2018 at 5:29 PM
Subject: RE: Shoe lower pasting uprooted
To: Ajay Tripathi
Cc:

Dear sir,

Sorry to hear that u have got complaint in our shoe…

Kindly send me pictures of shoe and bill copy of purchased article…

Regards,

Gauri Shinde

[protected]

From: Ajay Tripathi [mailto:tripathiak.[protected]@gmail.com]
Sent: Monday, August 20, 2018 4:53 PM
To: [protected]@buckaroo.co.in
Cc: gauri.[protected]@buckaroo.co.in
Subject: Fwd: Shoe lower pasting uprooted

Customer Care.

I had purchased a shoe from reliance store at Allahabad before 5 months and it sole pasting has started getting uprooted.

By this it is very clear that there is some problem in pasting process that's why it has given way.

I would request you to look into the matter and do the needful.

---------- Forwarded message ----------
From: Gauri
Date: Mon, Aug 20, 2018 at 10:49 AM
Subject: RE: Shoe lower pasting uprooted
To: tripathiak.[protected]@gmail.com

Kindly draft a mail to [protected]@buckaroo.co.in

From: Inquiry Buckaroo Website [mailto:[protected]@buckaroo.co.in]
Sent: Saturday, 18 August, 2018 2:14 PM
To: [protected]@buckaroo.co.in
Cc: tripathiak.[protected]@gmail.com
Subject: Shoe lower pasting uprooted

Sender Email - tripathiak.[protected]@gmail.com

Subject - Shoe lower pasting uprooted

Name - Ajay Kumar Tripathi

Message - I had purchased a shoe from reliance store at Allahabad before 5 months and it sole pasting has started getting uprooted. By this it is very clear that there is some problem in pasting process that's why it has given way. I would request you to look into the matter and do the needful.

I brought the shoe from Reliance footprints on 18.02.2018 when came to home i found that both side of the same pair is having different colour. When i complaint this in the store they told me "as the right side shoe was there in display for number of days, thats why the colour difference occurred. " Which really disappointed me. Also the right side shoe is defective. I will be glad if my complaint will be resolved.

Dear Customer Care Team
I bought buckaro boots from Inorbit Mall Vashi in Jan 2017 with a concept that they look sturdy and will be long lasting. As confirmed from Marketimg executive he told that shoe sole will not damage if I start using shoe later. I used this shoe first time in Dec 2017 and on first usage sole is separated from one of the shoe and other is also suppose to come out. Can u please help in fixing the shoe. The shoe is new like a brand new.

Regards

Vijay Goswami
[protected]
[protected]@yahoo.co.in

Sir ...
This Item is Very bad...

I'm rarely used shoes,
This was destroyed within 2 month .I was sowing that I could not use it..

It is difficult to know that such branded item is so damaged. This condition convinced the customers like us that your item is very bad..

I'm adding the pictures below to the bottom .. You know that this is so bad .. I ask you to make a solution..

plz note on my id is :[protected]@gmail.com

Sir, I am in Alappuzha, Kerala from India.I purchase a brand new buckaroo shoe around rs.2500/- from Reliance footprint, LGF-07, Mantri Mall, Municipal No.1, Sample Road, Malleswaram, Bangalore-560003 On 02/13/2012. My complaint is this shoes stitching is remove and gone on top side so i cant use this shoe. take a solution of my complaint.
my address is given below
thomas zacharia, cyber grafic, alapad parathra, church road, mullackkal ward, i.b.east p.o., alappuzha-688011, kerala state, south india, #[protected]
[protected]@gmail.com, [protected]@gmail.com

I have purchased Buckaroo formal shoes six months back. to my surprise Stitching is coming out and electic is not coming out. I have purchased from shoe shop from Inorbit mall vashi in mumbai. I have paid Rs. 1200/- for the shoes. I am totaly dissatisfied with the product quality of the shoes.

regards,

Parag Pachpor
[protected]@gmail.com