Alphamax.com reviews and complaints
Scammed
I have signed up for a free trial and was supposed to receive some of Alphamax product samples for free. Even though the trial was supposed to be free they still charged me for shipping. They charged only 5$ so I decided to forget about that.
I did not like the products they've sent me so I decided to cancel my subscription. It was said on their website that in case you want to cancel you need to do that within the 14 day period. I had 3 days left.
Customer service rep said that my subscription was cancelled but one month later I found out it was a lie. They charged a monthly payment from my card even thought they claimed my membership was cancelled!
Called many times and asked for a refund but it got me nowhere.
Country of complaint: United States
Website: alphamax.com
They started to take money without my notice
I had the trial with the company www.alphamax.com. I paid about $6 for the postage and delivery, but unfortunately I didn’t like the skin care products. So I cancelled further order, but several days ago I found out that they took $56.99 from me. After 2 weeks they took another amount of money from me. Scam, but I really want to stop this company and return money back. Maybe someone has any ideas how to return money back, please contact me then or leave a comment. Thanks.
Company Business Name: alphamax.com
Country of complaint: United States
I went thru what most do that deal with this company...they word the cancellation and you follow it and they ignore it and BOOM...they charge your card...I refused a shipment after I canceled and it did no good...my MC was charged. Companies like this need to be put out of business...but they would spring up someplace else to rip the public off...they will have to pay...if not here then HEREAFTER!