Consumer Complaints & Reviews in Hampton, Virginia

HMS Home Warranty / HMS National / Cinch Home Services / home warranty coverage - emergency customer service - no heat 18 degrees - would not send someone; I wasn't allowed to call someone; told "oh well."

Jan 21, 2019

On Sunday, Jan. 20, 2019, we had a power outage and our thermostat on our TRANE HVAC system went blank. We reset the breakers, but it would not turn on. The system was on, but would not provide heat because of the thermostat. I called HMS as my home warranty clearly covers this, and I had...

CopperChef / 12" square king pan

Jan 21, 2019

My pan worked just fine at first but now everything I try to cook in it sticks to the bottom of the pan and it getting harder to clean. I tried all of the suggestions to make the pan better again but nothing works. I would like to get a new pan to replace the bad one. The company promise...

Lifetouch / understaffed at this location!

Jan 1, 2019

Hello my husband and I where scheduled an appointment Friday Dec 28 at the PTC Hampton Va location. I'm not much of a complainer but I wanted to take the time to share how this poor sweet young man was truly giving everything his all but it was amazing that the young man was handling...

Steak 'n Shake Enterprises / chili mac

Dec 26, 2018

Very underwhelmed by the outcome of the chili mac. Falsely advertised as chili mac because macaroni was not used and the sludge on top was far from chili. For an entree to cost $4.49 I was at least expecting a serving size that would be satisfying. The container was decent sized, but not... / wrong price

Dec 14, 2018

I wanted to purchase the pink youth Jordan shoes with the price tag on them as $19.97. I get to the register and the young lady says $55.00. I explained to her the tag says 19.97 and in so many words she says sorry. That wasn't the only shoe marked $19.97. It's not my fault as that the...

Blue World Pools / sales representatives and staff

Oct 29, 2018

I found out earlier this year that my loan was for 11 years and not the 5 year I term that I agreed to initially. I entered into this loan under false pretenses due to the lies that were told to me by the sales representatives. After searching the internet regarding the companies standing;...

Kentucky Fried Chicken [KFC] / kfc/tb, 1101 w. pembroke ave, hpt, va 23661

Oct 26, 2018

I am complaining about the Kentucky Fried Chicken restaurant and Hampton Virginia on West Pembroke Avenue. The lady who did the drive-thru was very rude and she did not give me a receipt with my purchase. She failed to give me eye contact and also, she was very abrupt with me. Instead of...

Buffalo Wild Wings, Inc. / service

Sep 16, 2018

We were one of the first tables here to Buffalo Wild Wings Hampton with a group of 10+ we requested 2 tv to specific games and one of our TVs got changed for 1 guest. We have been asking to get our requested tv switched back for almost an hour. The managers won't even come talk to us over...

Buffalo Wild Wings / wait time

Sep 16, 2018

I've been sitting at my table for over 20 minutes. A server came over a got my drink order. 5 mins later I reiceved my drink. A female took my drink order but a gentle man gave it to me. I'm still waiting for someone to take my order. I'm sitting outside and I've barely seen servers come...

Edible Arrangements / unethical behaviour

Sep 11, 2018

Good Afternoon, I place my order for Product Code: 5708 Game Day Delight - Football Edible® Donut, for me to pick up at the Oyster Point location. She would not honor the $5 coupon code QWZJH85794, that I received in my Email from the reward program. I ask for the reason and she could not...

Family Dollar Stores / 908 la salle avenue, hampton, va

Sep 3, 2018

This Family Dollar in Hampton is the worst Family Dollar Store I have ever seen. The Store is in a disarray. The items are mixed up and all over the place on the shelves. There is never any staff or anybody to help you. There is no air conditioning in this store!! The store is hot in =...

Tagged / yahoo/spam

Aug 7, 2018

Tagged and Hi5 is going into Yahoo/Spam and not into my inbox. Will you please change it for me? This has been going on for two months now. l hope that you will resolve this situation please because both Tagged and Hi5 are both going into Yahoo/Spam... l would really appreciate if you will...

Hyundai Motor America / 2012 hyundai genesis

Jul 22, 2018

I bought this car new from Tysinger Hampton Va. . Its a lemon. here are all the issues navigation system, radio, sunroof, driver power seat that will go forward not back . gas guzzler. rear bumper paint chipping upper . car has only 34k miles. Talk to dealer and Hyundai support for warranty wa...

Embassy Suites / unheard of charges

Jul 15, 2018

I stayed at the embassy suites in Hampton VA yesterday 07/14/2018. It was my daughter birthday. She had to cancel her party because, the policy states that no more than 6 people per room where allowed in the pool. So she called everyone and told them the party was cancelled. The few people...

Metro PCS / employee

Jul 8, 2018

My name is Angeland me and mother is a customer with metro PCs and the manger there at the store was nice until when he was activating my phone and he wrote his number down on the paper and it said text me on it. So I texted him and he started asking me all this weird question like can he...

Sears Brands / master protection agreement

Jun 19, 2018

I have a master protection agreement on my Sears air conditioner but always seem to be disappointed when I call for service. My AC went out 6 days ago and today was the soonest appointment I could get even though they said it was considered an emergency. So they were supposed to show up...

Save-A-Lot / meat department

May 25, 2018

Whenever there is a sale on steaks at the Hampton Virginia store on Kecoughtan Road the gentleman that works there is very rude when asked when will the steaks be put out? I don't care what time of day it is he always say we don't have anymore I honestly believe he and the other employee...

LongHorn Steakhouse / meal/service

May 19, 2018

My husband and I had dinner at the Hampton VA Longhorn tonight. We have always loved Longhorn for the food and service but no more not after tonight. We ended having two different ladies bring our food out and when our original waitress showed back up she preceded to tell us she was using the...

Olive Garden / manager response

May 18, 2018

First issue: I ordered Soup and Salad. Gnocchi soup came out every single fine with nothing in the soup except thickened milk and shredded carrots. Our waiter had to take it back to be remade every. Single. Time. The bowls were only partially filled so it was easy to see there was nothing...

NTB / National Tire & Battery / oil change done to my buick lessbre

May 16, 2018

I went for an oil change and waited for about an hour! After my oil chabge was done, I paid $29.10 amd was given my keys to drive off ! As i drove off something didn't seem right about my car . It began to jerk and slow down, so I decided to make my way back to the shop, but as I proceeded...

Panera Bread / wrong order

Apr 26, 2018

4/26/2018 4:36PM submitted an order in the Kiosk To Go - ordered (from the receipt) You Pick 2 (Bread Bowl Broccoli & Cheddar Soup 1/ Chicken Caesar Salad w/ Chips), 1 Bwl Broccoli and Cheddar Soup, 1 Bread Bowl Brock Cheddar Soup, 1 Kids Meal Broccoli & Cheddar Soup w/ 1 Strawberry...

Chipotle Mexican Grill / extreme poor service

Feb 11, 2018

About a month ago I went to chipotle in peninsula town center, Hampton, VA. To give some back story I have been a die hard chipotle fan since opening, I used to get it religiously and even have the app. When I went to this chipotle, the workers weren't so welcoming as usual. Didn't bug me...

JC Penney Company / unethical behavior

Dec 27, 2017

I went to the JCPENNY in Hampton, Va. on 12/26/2017 to return/exchange a Christmas gift that did not fit. The gift was purchased on line at I got into the return/exchange line at the store and the store clerk that I encountered named Karen was immediately rude and stated...

Cox Communications / internet/cable

Dec 8, 2017

I will be calling again tonight. For the past 3 months I have had to contact COX about my bill because COX disconnects my services because my bills are wrong on mistakes made by COX. Last night 12/7/2017 I had people over to watch the football game and I had no service. I spent a total of...

7-Eleven / foul language

Nov 13, 2017

The 7 eleven on Fox Hill and Nickerson in Hampton, Virginia has some of the most foul mouthed employees, especially one of the managers named Ashley. There has been several occasions where I have been in there and she was cussing up a storm that I don't see how anyone would want their...

Wawa / breakfast sandwich

Oct 20, 2017

I ordered a breakfast sandwich via the self order kiosk. Ham omelet sandwich details were wheat bread, ham on bread, egg white omelet. Instead I received white bread and no ham. Only egg and cheese. Cooks seemed To be sidetracked by conversation. Not the quality of service I am use to for...

Hardee's Restaurants / product /sanitize issue service

Oct 14, 2017

Oct 14, 2017 at 6:50 a.m orderd a Frisco sandwich with sausage for almost five dollars as the general manager making my sandwich put everything on the table nothing under it. Ask the cashier was it sanitized and she hesitated and said yes hmmm. Lucky i was a work . Jus tge thought of it...

Michaels / use of coupon

Sep 20, 2017

As an avid painter, crafter, Teacher’s Aide and very “crafty” involved grandmother of 7, I have been shopping at Michael’s for so many years I’ve lost count. Typically, I have tremendous success finding what I want, and while living in Ocoee, FL. I had the pleasure of meeting the most...

Patient Advocate Foundation / caseworker never contacted me.

Sep 18, 2017

This is an organization that is supposed to provide advice for people who are sick. I was assigned a caseworker who I was never able to speak to. Each time I called her, I had to leave a message. It seems to me one of their problems is their case load is much too big. This went on for...

BlueWorld Pools, Inc. / above ground pool

Aug 31, 2017

I am writing this compliant because I have also been scammed by this company. I bought a pool 3 years ago under the impression that I was going into a loan for 5 years and a couple weeks ago I found out that I was under a 11 year loan and paying a 100 percent profit on the loan. For...

PepsiCo / soda line

Aug 23, 2017

I'm at 3200 west mercury blvd Hampton va, phone7578266466.I lena mcclary, called about the soda line being down at11:30am today, pespi maintance said it would be within 4 hours, well its now 9pm and no one has shown up, my customers are highly upset and Iam too as a general manager, now my...

Cox Communications / installations, poor customer service

Aug 22, 2017

I recently just got Cox for my TV & Internet services. I signed up for services on August 3, 2017. And still have not gotten what I am suppose to have. I am very disappointed. I am reaching out to find out what my options are and what can be done to fix the problem or cancel my services of...

Lumberjack Tree Service, Magicians Tree Service, Fayes Tree Service / tree cutting ceremony

Aug 14, 2017

Perry Mendel and Perry Mendel Jr will make an appointment with you, they come to the house and give you a quote to cut your trees.  Then they write up the contract and request a deposit.  They put the contract for a week out, this way they deposit the check before the job is done.  By the...

Ramona Garcia / china casino

Jul 30, 2017

Is not safe to play in been waiting for a refund of 120 dollar plus 1.80 1.80 plus .60 .60 since May 4-5 2017 I send so many mails and I get no results know my account is deactivated since they don't want to paid me they block me, but in writing so other players stop playing and waisted...

Sonic Drive-In / service

Jul 16, 2017

My name is christa Arnest. I used to work for sonic so I guess I'm a bit more of a stickler for rules and policies. My cousin was here for the fourth of July all the way from north Carolina. One request he had is he wanted to go to sonic. So I took him to the sonic on mercury blvd in...

Domino's Pizza / 100 degrees inside the store

Jul 13, 2017

The Dominos located on Langley AFB has not had a working A/C for at least the last three months I have been going there. Today, 13 July it was over 100 degrees and the poor employers were sweating and looked miserable. How can u treat people like this? When I walked in to pick up my pizza I...

Zaxby's / my order

Jul 9, 2017

We ordered three orders of fries. We paid 7$ for them. When they gave us the order, not only was the amount small but it seems like they literally threw 10 fries in each box. When we asked for some sauce, they seemed to have an attitude about it. When I order a regular combo, there's an...

Red Lobster / products

May 7, 2017

We had about 10 guests on this particular occasion. I orders the admirals feast and it was considerably greasy and cheap by quaility standards. I also ordered a Long Island ice tea. For a drink that is mostly alcohol I could hardly even taste the alcohol.i was very disappointed in the...

JCPenney / new jcpenney prices on clothing (especially women's)

Apr 27, 2017

I am looking online for some new clothing, and I am noticing the new pricing model that JCPenney has incorporated. It's insane!!! I would just like to know when JCP became part of the high-end designer club? And no mayyer what you say, or think, as someone who is a beauty and fashion...

Ruby Tuesday / food

Apr 2, 2017

the waitress was slow and after we got our food and ate she gave us our receipt and we paid cash but she never brought us our receipt back or our change after we asked where the receipt was we found out she threw it away and kept our change as well and we were charged for something that we...