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Consumer Complaints & Reviews in Glen Allen, Virginia

Home Depot / appliance pick up

Sstockslager on Nov 27, 2018

My new refrigerator was delivered when promised and very pleased with it. My old refrigerator was not removed although I requested it. It was dirty but it had no roaches. I was dismayed that the drivers told the store that. Home depot would not send anyone so my old unit is sitting in my...

Rooms To Go / after hours delivery


Date of Incident: Friday October 19, 2018 Client Number: unknown I was given a 4-8pm delivery window. I had my mom get off work early and wait at home for the delivery. She gets a call that the delivery won't take place until 6-10pm because they were running behind. So the driver and crew...

Branch Banking & Trust Company / BB&T / checking account

Michael Wheeler on Nov 3, 2018

I had a 3-day weekend trip planned with my girlfriend, in which I planned to propose. The Friday before the trip, I deposited a $2000 check that my terminally ill father gave me. The teller explained to me that because of the amount there would be a 48-hour hold on the funds. I was ok with...

Aarrow Transmission and Automotive / recommended unnecessary work for inspection

rolsen88 on Aug 31, 2018

On Wednesday, Aug 22, 2018, I took my vehicle for it's annual safety inspection. I was informed of nearly $500 of work that was "needed to pass inspection". The shop insisted that the turn signal bulbs in the brand new headlight assemblies were clear, not amber. And that the right...

Sears Protection Agreement Customer service / refrigerator

ChandraGupta Majety on Jul 16, 2018

My Refrigerator issue is going on Since May 2018. Today is July 16 and 2018. It is been three months we are without Refrigerator. Every time when we call for the appointment they will give me after 15 days and whenever the Technician comes he finds a different problem and he orders a new...

Cici's Pizza / employee

zena1 on Apr 16, 2018

I reported an employee for hanging up on me earlier and lied saying i cursed at him, which I did not. I explained and asked if the calls were monitored because this call I know the corporate office would have some concerns. Well maybe not, I received a call tonight from [protected] who...

Chipotle Mexican Grill / bug in chicken bowl

lisa2018 on Mar 29, 2018

I ordered a chicken bowl to go in the restaurant and took home my food, while eating, I moved the lettuce to find a medium sized bug hidden underneath. I called chipotle and spoke with a manager who apologized and went on to explain that food is prepared in house and sometimes bugs is in...

Fantastic Sams Franchise Corporation / hair coloring

Ashley Cook on Mar 11, 2018

I went into Fantastic Sams located in Richmond Virginia on Parham Rd. I had made an appointment for 4pm and they left me waiting in the waiting area for an hour and a half. They didn't even start doing my hair until 5:30pm. Then the lady bleached my hair and completely ruined my hair and...

Suntrust Banks / cash rewards

Martha Nelson on Feb 9, 2018

In January (I believe it was on the 11th and on the 17th) i requested twice that my rewards be cashed out and put into my checking account. I am told the money went into a wrong account. I don't know if I gave the wrong number, or someone in the bank did. It doesn't matter. I have been...

Panda Express / health safety

Joel Alston on Oct 27, 2017

Stored No. 2551 this is the third time something need to give you can't handle, food then handle money at the same time, this lady is pretty hard headed can't explain it any other way server name on the receipt listed as Qin L you guys need to explain to her, that health safety is a big...