SUBMIT A COMPLAINT

Consumer Complaints & Reviews in Temple, Texas, United States

Oncor Electric Delivery Company / electricity

Sa
Nov 13, 2018

Date of incident: 11/12/18. A little after 7 pm in the evening of 11/12/18 my husband and I were watching television when all of a sudden we heard a boom that sounded like a transformer, the lights in the house flickered but stayed on the entire time and then saw sparks flying across our...

Victoria's Secret / speaking to a customer representative

Em
Sep 14, 2018

I just got off the phone with a lady named tanisha. She could not of been more unprofessional and came up with every excuse in the book instead Of trying to help me. I had updated my address in July when I moved and have not received any statements or coupons. I had my birthday in August and...

McDonalds / bad service

Al
Aug 26, 2018

We waited 20 minutes for our meal. and in the end they gave us our order wrong. They forgot our cheese burger and apple pie. I've worked at McDonald's for 10 years and we've never made ANYONE wait that long. I'm very disappointed with this terrible service. The only thing we got from all...

JC Penney Company / employee #0047

Ti
Jul 08, 2018

Today I had the extreme bad luck of being checked out by an associate named Margaret #0047 in the women's department. I have never Never been treated as rudely as she did. She was not just rude, she was Mean. Mean! I do not mean to sound like a child and say that it is not fair but she wa...

Gold's Gym / unethical behavior

Cm
Jun 04, 2018

I was scammed out of money! I had a fairly good experience at the Gold's Gym in Temple, TX, but when my yearly contract was up and I had decided to move away, I followed their policy of filing the membership termination paperwork greater than 30 days in advance of my next billing. However...

Brach's / malted milk eggs

Ez
Mar 09, 2018

I haven't been able to find them in a couple years and I finally found them this year! They are my favorite! I was so excited until I ate some. Too much chocolate. Before, the chocolate was thin like the candy shell. That's how it should be, that's why I always bought Brachs brand. Now all...

Pep Boys / unethical behavior

No
Feb 12, 2018

For the 3rd time in 6 months, I had to take my car to pep boys in temple, tx store #1781. The issue the 1st time in was due to my car shaking, smoking, and running hot. 1st visit stopped the car from shaking but it continued to smoke and run hot. 2nd visit, again I was guaranteed...

H‑E‑B / services

Ve
Feb 10, 2018

As. Customer what was your purpose for each store establishments, racism shouldn't be in your innovative creation from making sure your clients have their means met... If so allow a memo be sent for operations were there please to come buy what products you sale.. Many of the products are...

CEFCO / horrific customer service with employees hating their job

Jr
Jan 09, 2018

This is a long one!"The CEFCO at 3905 S. Clear Creek in Killeen engaged in false advertisement when they posted a sale price on an item, yet charge the full price at the counter. In this case, it was Red Bull that had a red price tag of 2 for $5.33. However, at the counter, they refused to...

Dollar General / long lines with only one register open all the time.

Qu
Dec 19, 2017

The Dollar General on S 31st in Temple Tx has been horrible ever since it was renovated. Their is always only one register open but there are several employees in the store. I don't know if they're doing loss prevention or what but no matter how long the line there is always one register...

Paul Donald / employer

Ma
Dec 12, 2017

this is additional information in regards to the Texas labor laws: Payment Delivery Unless an employee agrees in writing to accept part or all of their wages in another form, wages must be paid in United States currency, a written instrument negotiable on demand at full face value for United...

Spectrum Bus. / phone and internet

Ro
Nov 07, 2017

Sometime in July or August, I want to split my service into residential and Business because the residential service wasn't giving the speeds I needed for streaming church bible studies from a studio in the back of my home. I contacted Spectrum in my area and the agreement I made with the...

GripeO / verizon business services

Sh
Sep 27, 2017

I get an email from Verizon every month with somebody's business bill and I get all of their data alerts and anything that Verizon needs to email this business. I don't have Verizon and I have called them several times and tried to get them to stop emailing me this other person's stuff. They talk and pretend like they are fixing it, but they don't.

Motel 6 / service and room quality

Ed
Jul 20, 2017

I checked in to Motel 6 in Temple Texas, the first room I was given the toilet wasn't even attached to the floor and the blanket was covered in dog fur. The second room I was changed to didn't even have the a/c on so the room was extremely hot considering it was a 100 degrees outside so...

Sonic Drive-IN / everything

Fi
Jul 17, 2017

At a moment in time, I was an employee at a Sonic and I have to say. It is one of the most dysfunctional jobs I mean don't even get me started on the fact that we're always short staffed and that we don't have that much help when it comes to car hopping. And it's even...

Dish Network / Dish.com / refund

An
Jul 14, 2017

On 7/8/17, I called in to Dish spoke with ID: 4UZ to cancel a PPV event due to the main attraction not taking place due to illness, rep noted that I needed to call when billing showed to get a credit since it was ordered by receiver, I called 7/14/17 to receive credit and rep Adrian said...

PepsiCo / pepsi truck goes through parking lot during a funeral in temple, texas

Sc
Jun 30, 2017

I had a Pepsi truck go through our parking lot to turn around, while we were having a funeral. There is a street right behind Scanio-Harper Funeral Home to use. Please notify your trucks not to do this!! This looks disrespectful to the family that their loved ones funeral does not mean...

IHOP / waitress

Yo
Apr 29, 2017

We went there for a birthday breakfast and we received a horrible service. We had to get up several times to get things we needed like condiments because she never brought them when we asked. We told her it was my mom's birthday and she took forever to bring her a dessert so we decided to...

CEFCO Convenience Stores / andwiches

Ma
Apr 17, 2017

I got 3 ham and cheese sandwiches and when I got home and took a bite out of mine I tasted mildew and I looked at it and seen mildew on it so I looked at another one and there was mildew on that one also, so I took the sandwiches back to the store and asked the cashier for a complaint form...

Aaron's / item on credit report

De
Mar 23, 2017

There's a item on my report I have no idea what it is. I didn't do it. I am 100% sure it was done by a family member. They did not have my permission to use my name. I have found more items they have done. My name is Vickie Crawford #[protected] thanks This was done on 9/13 not one...

Olive Garden / everything except the food

Ja
Mar 18, 2017

I surprised my wife for our anniversary and I splurged by taking her here. Ends up we were the ones surprised. First we ordered a glass of wine each, it was good so we ask if we could buy the rest of the bottle. Long story and lots of complaining later we ended up paying for 2 glasses of...

Dollar General / employees vulgarity

Li
Mar 14, 2017

I was at the store on West Adams in Temple, TX an older lady with glasses and heavy set lady with brown and orange like hair, was talking about adult toys showing pictures of them on there phones, I was in the next isle, found it was not very professional and extremely offensive. I have...

Gamestop / rudeness by employee

Co
Feb 25, 2017

I went to the gamestop on 31st street in temple texas, on febuary 25 at approximately 720 pm. There was a bald half asian employee approximately 6 ft tall who was very rude and confrontational about me looking at his screen to make sure he was tyong the right email . reason i was doig thi...

HoverboardCloseouts / Black hoverboard

Mi
Dec 08, 2016

Hi my name is Michael Easter Sr. I ordered a black hoverboard on November 26, 2016 and I have not received this order #3895 and I have not received an email I am not sure if I wrote in the correct email but can you please respond to this different email because she help me order thi...

Acer / laptop repair and customer service

Oc
Nov 18, 2014

Both the keyboard and charging port on my Gateway started having problems and stopped working. I contacted Acer online and they told me to send it in for repair under the warranty. After a couple of weeks I received an email stating that I needed to contact them or they were going to ship...

HEB Grocery / total loss of quality

Se
Jul 02, 2013

Flashback: I moved to texas in 2000 from the east coast. I was immediately astounded by the incredible quality of goods and services at a texas, family-owned grocery chain... H-e-b. Having grown up with the likes of a&p, safeway, kroger and giant, I quickly discovered why those other...

Liberty Tax / payroll

Pa
Apr 09, 2013

I received my payroll check in the amount of $537.06, and it was returned by maker's bank (JP Morgan Chase) and refused payment to me claiming it was a fraudulent signature on the check. I made a trip to my bank for confirmation and yes the check was returned as a fraudulent check, I am still out my $537.06 for my pay. Bad employer relations.

Acer Computer / defective screen, acer not backing up warranty

Cv
Apr 27, 2012

I purchased a laptop about 3 months ago and it worked fine until the screen started flickering and i was smelling a burning smell, well finally on april 12, 2012 it burned out completely, I contacted Acer Customer Service and was Told the screen had burned out and it was covered under...

Farm Bureau / unethical

Au
Apr 19, 2012

This has got to be THE worst insurance company I have ever had the unfortunate pleasure of dealing with. They insure unsafe drivers who blow through stop signs causing you thousands of dollars worth of damages. Then when they receive a police report that clearly states that their policy...

Texas Farm Bureau / Unethical

Tr
Oct 27, 2011

This company has the worst ethics and unprofessional i have heard they don't like paying out to there own policy holders when they should but I never dreamed if they had a policy holder that rear ended someone at a red light they could be so rude and horrid the person rear ended but I...

Dillards Temple Texas / loud background music

Do
Apr 17, 2011

Background music is at 70db or louder. We have complained to the store manager several times and asked to turn the volume down some. We were informed that the volume was set remotely from the home office, whever that is, and they had no local control. Manager was not inclined to tell u...

Driver Detective / Refund

Tx
Feb 21, 2011

They say they will refund but make it impossibly difficult. Didn't respond to my email. Have reported to BBB.

Shallow Ford Construction / Fired me for breaking foot while on job

Ju

I broke my foot while on the job. As soon as I got of work I went to the ER and they ER doctor said it is broken you need to see a Orthopedic doctor and stay off of your foot. I notified my boss and I was told to come in the next day and fill out some paperwork. My boss took me to see...

Drive Time Credit / over charging for vehicles

De

I purchased a vehicle from Drive Time and recently found out that the 2003 Saturn Ion I purchased for $13, 665.57 was only worth about $2700.00. I was in need of a reliable vehicle and no major dealership would sell me a car. So I was told by a friend about Drive Time. So on 1-2-08 I wa...

acer computer corpertaion / lemon law product

Mi

I bought a 800.00 computer on sale for 600.00 dollars in january 2010 from staples without a warrenty. First mistake on my part but was asurred what a great product I was getting, although, I had told them I had previously owned an acer and had had to send it back 3 times as it just...

bluebonnet estates / SELFISH CROOKS

Un

They owners get no stars, they are a greedy couple that "" so they say""" run that ghetto community and wont fix anything if broken, .They favorite there family which live in the trailer park also they make and break there own rules, the husband which does the """so called maintaince""" is very rude and unprofessional

Expert Tire / Up Sale Practice

Fu

I had used Expert Tire services on more than one occassion and never had a complaint. This all changed on May 8, 2010. I noticed a screw on the outside of a tire, and knew it would not be able to be fixed. I was not prepared to buy a whole set of tires though since they only had 20, 000 mile...

Safecart / Drivers Headquarters / fradulent claims about product

Ne

I was looking for software to fix a problem with Microsoft Picture It 7.0. Their website reads: Automatic Driver Updater. Free Download: Drivers for Microsoft Pitcure v.2001. After downloading, I was requested to "register" my download. After submitting my info, I was informed that I had...

Kings Daughters Hospital / VERY RUDE

El

Went in because my son was sick he had a runny nose, fever, body aches, horse cough and whezing.Well the nurse took us to the back was very rude didnt tell us her name or tell us the Dr will be in . The Dr. came in talked to me like i was stupid and didnt really care what was wrong with my...

Mr. Rooter / Taken for a ride

Ja

This letter is to complain about services we recently received from Mr. Rooter M-37182. Currently, we are at our end both financially and emotionally. Our problem began the weekend of January 30th after our washing machine flooded the kitchen sink and noted buckling to the laminate flooring in...