Consumer Complaints & Reviews in Chicopee, Massachusetts, United States

CVS Pharmacy / CVS Health / expired item

Nov 26, 2018

My name is Raymond, Im writing this complaint regarding an issue I had with the CVS store at 1616 Memorial Dr, Chicopee MA. My experience shopping at this CVS in trying to recieve a refund has been hectic, Neither CVS nor the simcard provider (Ultra Mobile) wanna refund me the cash for...

Burger King / wrong food twice

Oct 29, 2018

So I went to the Burger King in Chicopee MA. their address is 1284 Memorial Dr Chicopee, MA 01020 and their phone number is [protected]. I purchased two Sourdough Philly Cheese King with extra grilled onions on 10/27/2018. So they gave me two wrong meals. I called the store when I got home...

Lotus Leggings / company's dishonest practices

Oct 23, 2018

At the end of September this company called Lotus was advertising leggings for $14.99, as a promotion. I was checking out and the company threw some shorts in my cart at the same time it charged my card, even though I didn't want them...I decided I would just return them once they came in...

Rons Service / skechers light storm shoes

Oct 18, 2018

I bought this shoe on 6/21/18 got them and found that they the lights did not work went to your shoe store in West Springfield ma they sent them back and reordered the same shoe got the new ones on 7/18/18 they worked fine till today 1shoe lights don't work any more I call customer service...

PatPat / worst customer service / doesn't answer emails - delay on delivery

Sep 11, 2018

Customer service does'nt answer emails. As message attached can prove, after I've ordered for 60 itens in Pat Pat they sent an email informing that "due to high volume of orders" they are experiencing brief delays with some shipments, so I have to "allow up to 30 business days for...

Charter communications / internet

Jan 20, 2018

I have unfortunately been a customer of Charter since 2013. Would have gotten rid of you years ago except you have a Monopoly on not only the complex I live in but also the entire town of Chicopee, MA. I have had to rest my modem on multiple occasions because the internet stops working. I...

Staples / printing dept.

Sep 17, 2017

I am just starting up a new business, so I have been using Staples printing Dept. for a lot of my work. Every time I go in there they have charged me a different price . When they over charge, they say it was because last time they must have gave a deal because they felt like it . I would...

TD Bank / customer service

Aug 04, 2017

I go to the td bank on memorial drive in chicopee mass 01020 all the time and buy coins from the manager herself, but the teller today at 1:45pm, ..a stalky Puerto Rican girl (didn't get the name), but she displayed some of the worst customer service I've ever experienced!! AND I WORK IN...

Friendly's Ice Cream / chicken and broccoli 4 cheese pasta

Jun 17, 2017

Hi my name is Sheyla, today June 17 2017 i called in a order of chicken and broccoli Mac and cheese pasta with fries and a coke and a forbidden chocolate brownie ice cream. Unfortunately the chicken and broccoli pasta was horrible, the chicken was very hard and didn't taste good at all. So...

Letgo - Kins Auto Glass / vehicle

May 20, 2017

Im writing as a complaint against a seller who sells cars here on letgo. Hes a rip off. He works for a place under the name kins auto glass and hes located out of the town chicopee mass. I paid for my car 2000 and while driving my car back to connecticut the check engine light came on...

GearBubble / wife cup

Feb 13, 2017

orderd this cup on 01/29/2016 paid in full have not received item yet looked on line to see if it had shipped found out it had but was sent to the wrong state shipped to CT not MA i am not happy with this as it was a gift please fix this for me thank you order # 5956lf550f8a6336 i hope i...

Kentucky Fried Chicken (KFC) / non-job related/unauthorized/unethical behavior

Aug 07, 2016

On June 13, 2016 Monday afternoon approximately 2:55PM-3:00PM after I entered inside the lobby and sat at a table inside Kentucky Fried Chicken located at 1260 Memorial Drive Chicopee, MA 01020. Facing south sitting with my back to the north wall, sudden, a Caucasian female dressed in all black...

Walgreens / gift cards - ripped me off!!!

Dec 22, 2015

I purchased two dunkin donuts gift cards on 12/22/15. I got home to attach the gift cards to the receipts and noticed that the numbers on the back on my cards did not match the numbers on the receipts. I went back to the store and Megan said there was nothing they could do to rectify thi...

Bob's Discount Furniture / bad customer service

Jan 28, 2015

Me and my wife have bought a lot of furniture from bobs and we have been treated very bad, in May we purchased two sofas, and we noticed that the fabric is coming off both couches in different spots, so we called bobs to have a technician come out and look at it, so he came and said they...

Nuderma / They charge me 89.15 for a free sample

Nov 06, 2014

I soe on facebook an ad about free samples of face cream they wiil charge only 2.95 for chiping I agrre with that they send me the produt it was a 0.50 oz botlle of face cream couple of days they charge credit card the chipping then on10/03/14 they charge my credit card again for 89.15...

Sears / 2009 Maytag Washer / Horrible Customer Service

Feb 03, 2014

I have been dealing with Sears since January 17, 2014 on the repair/replacement of my 2009 Maytag Washing machine which I purchase their protection agreement. This was a $1400 machine in 2009 and was top of the line. I called for service as it was making an awful noise as if it was out of...

Serta / Warranty disclosure

Jan 03, 2014

We bought a mattress from Sleepy's August 1st, 2013. The top layer of the mattress is puffed up to create one long bump across the bed. I believe the mattress was not sewn correctly and the top layer is not properly attached. We called in the warranty back in November and the company...

U Haul trailer hitch / Poor, unsafe trailer hitch installation

Mar 16, 2013

Good morning, Allow me to vent my experience with U-Haul installation of a trailer hitch. On 8/9/2011, my wife went to U-Haul on 878 Memorial Dr, Chicopee, MA to have a trailer hitch installed on our 2006 Jeep Commander. It seem, while waiting, two of installers were having an argument...

U Haul / Poor, unsafe trailer hitch installation

Mar 15, 2013

Good morning, Allow me to vent my experience with U-Haul installation of a trailer hitch. On 8/9/2011, my wife went to U-Haul on 878 Memorial Dr, Chicopee, MA to have a trailer hitch installed on our 2006 Jeep Commander. It seem, while waiting, two of installers were having an argument...

Dow Jones Publications / Subscription Refund

Feb 07, 2013

Dow Jones refuses to provide a refund for one of their magazines that ceased publication. Since I renewed through a third party vendor, they claim no responsibility. Their agent, the third party vendor, is non-responsive. The original notice offered Barron's for the remainder of my...

Trenton Motion Sofa / Peeling leather

Jun 10, 2011

After less than 2 years the leather surface on the back of the sofa has begun to peel. We are out of warranty according to the agreements we signed, but this seems to be out of the ordinary as leather should not peel. We have contacted J C Penny who advised us that the item is out of...

Walmart / cashing a check

Jan 05, 2011

We tried to cash a payroll check on friday on Christmas eve and banks were already closed. Unfortunately, my id and debit card were missing and the only form of id I had was my Permanent Resident card. They said they couldn't accept it. Our country will allow me to enter this country...



Charter is THE WORST service out there! Their customer service should be called "get customers outraged" They talk in circles and dont answer the questions you ask because they SUCK and they are just in business to screw every customer they acquire. I can not give a specific story because...

Better Homes / patio & sunrooms


WE had a 3-season room installed 4-5 years ago by Betterliving. While we were generally pleased with the construction, we have had a leaking roof almost from the first day. When we contacted them, they did come out to "fix the problem permenantly." the problem continues every year and now...

The UPS Store / fraud and scam


On 1/20/09 I had items shipped from the UPS store. The arrival date was to be 1/22/09. On 1/21/09 I learned that the person I was sending the items to was no longer at that address. I called the UPS Store and asked them if it would be possible to stop the delivery, in light of this new...

Charter communications / terrible experience

I moved to Chicopee MA in April of 2007. I signed up for Charter Cable and immediately began to have problems. The billing amount was slightly different than what they told me but it was a small enough amount where it wasn't worth the time to report it. I let it slide. I paid my bill...

Charter communications / will not stop calling not even a customer


About a week ago I received a flier in the mail from Charter stating that I could get cable internet for $14.99 a month for 6 months. So I went on their site and looked at the plan, the installation cost, and the additional costs and found that it was going to be about $75 - $80 for the...