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Consumer Complaints & Reviews in Wilmington, Delaware / disrespect and dishonorable

Kaitlyn Barry on Jan 17, 2019

Giving 1 star is VERY generous. I have been on the phone for 2 days now trying to get my refund, and now their representative is telling me there is no refund. They are constantly going back on their word. Each person I have spoken has been so rude and disrespectful. One rep said "you can...

Bank Of America Corporation / credit card

Donna Kaiser on Jan 6, 2019

I paid my Bank of America bill off on December 21, 2018 so I had a balance of zero. I did not know that an automatic payment would be taken out of my checking account if my balance was zero. January 3, 2019, I noticed Bank of America automatically took $253 out of my bank account. So, I...

Regal Brandywine Town Center 16 / aquaman 3d

Cleo1953 on Dec 31, 2018

My wife and I take our grand kids to a 3D movie of their choice every Christmas. The online schedule listed a movie time for Aquaman in 3D at 3:30 at the above theater on December 30th. I purchased 5 adult tickets for $16 a piece and 2 senior tickets at $15 each for 3D at Fandango. Plus an... / tall black heeled boots

Jenna Nepa on Dec 13, 2018

I ordered two pairs of tall black boots: a pair in white and a pair in black. They have heart gems with a tossel on the side. On one black boot the heart gem with the tossel is missing off of it. Can you please send me a new pair in size 7 US size. I waited a month to get these boots and...

American Automobile Association / / member services/unauthorized use of member benefits w/no resolution for customer/member

I am a Premier Member. Membership # [protected], formerly # [protected]. My mother pays for membership for herself, my brother, and myself every year. There has been unauthorized use of our account and our entitled services that we pay for by someone who had our account...

GetDivorcePapers / scam - company does not deliver promise will not refund

M Rd on Oct 30, 2018

Would like a full refund but wont hold by breath. I realized as much when a suddenly new charge appeared on my credit card then I looked at all the complaints and boy oh boy this fake business is a mess. ALSO after asking simple questions, I all ready have the paperwork from the court just...

Visionworks of America / glass frames

Paul Sherin on Oct 22, 2018

Bought frames at store. Waited extra long to receive them. Got them and had to have the frames replaced 3 times in a year because the just would pop apart at the lens. Then this week the temple snapped. Went into the store was told that the company does not sell temples. I would have to...

Ruby Tuesday / food safety and quality

Coca Bana on Oct 16, 2018

Hello I visited your Limestone Rd location and it was the worst dry dark and most dreadful environment I went with my family to celebrate my twins birthday there burger were very burnt and the most alarming thing was the salad bar I purchase the deal buy the salad bar and get and entree...

7-Eleven Store# 20320 / atm machine

Rovettory A Carter on Sep 27, 2018

On September 25, 2018 I went to local store named above to use ATM machine. Inserted card and followed prompts. After putting in money amount message came up on screen saying transaction was denied. It then said please remove card which I did. This message appeared to be frozen on the...

Smart Member Services / unauthorized charges to my bank account

Debra2014 on Sep 26, 2018

I noticed a bank charge on my bank account of $40.00 per month. When I went back on my account, I noticed I had been charged 14 months. When I contacted the company, the representative became very rude and stated company policy was only to refund 3 months. I never authorized this charge...