Butler Collision Center’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of customers are dissatisfied with repair services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
I dropped my truck off at Butler Collision Center on 12/8 because I got rear-ended on 12/3
I dropped my truck off at Butler Collision Center on 12/8 because I got rear-ended on 12/3. The right rear passenger side was damaged, and the exhaust and tow hitch needed to be completely replaced. When I brought in my vehicle, it was in perfect mechanical condition. No issues whatsoever. Finally, on February 19, I got my truck back. However, after driving it for 24 hours, I had to return it because of a loud noise. It turns out they forgot to tighten something related to the exhaust, causing the noise. A few days later, the service trailer brake light system, service 4-wheel drive light, ABS light, parking assist light, and check engine light all came on and stayed on. They also replaced my rear bumper with parking sensors. Butler Collision told me to take my vehicle to the dealer. The dealership said I needed a new battery, which they claimed was the reason for all the lights coming on. I bought a new battery, but the lights are still on. I took it back to Butler Collision Center, but they refused to look at it. They said they never took it to a mechanic to install the new exhaust because they thought it was foolproof and could be done by the body shop. They refuse to acknowledge their mistake. They claim that the work they did has a lifetime warranty, but they won't investigate why all these lights are on after working on MY EXHAUST SYSTEM. They are a body shop, not mechanics. I just want my truck back the way it was when I dropped it off. I won't spend another penny on something that I'm sure is related to the exhaust that a body shop worker installed. I've been told that there are sensors that need to be reset when you mess with an exhaust system.
Is Butler Collision Center Legit?
Butler Collision Center earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Butlercollisioncenter.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- Butler Collision Center protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Butler Collision Center has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- The registrar associated with Butler Collision Center has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
Overview of Butler Collision Center complaint handling
-
Butler Collision Center Contacts
-
Butler Collision Center phone numbers+1 (478) 784-0601+1 (478) 784-0601Click up if you have successfully reached Butler Collision Center by calling +1 (478) 784-0601 phone number 0 0 users reported that they have successfully reached Butler Collision Center by calling +1 (478) 784-0601 phone number Click down if you have unsuccessfully reached Butler Collision Center by calling +1 (478) 784-0601 phone number 0 0 users reported that they have UNsuccessfully reached Butler Collision Center by calling +1 (478) 784-0601 phone number
-
Butler Collision Center address2122 Eisenhower Pkwy, Macon, Georgia, 31206-3188, United States
-
Butler Collision Center social media
-
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 09, 2025





Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!