Butler Collision Center’s earns a 1.0-star rating from 1 reviews, showing that the majority of customers are dissatisfied with repair services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
I dropped my truck off at Butler Collision Center on 12/8 because I got rear-ended on 12/3
I dropped my truck off at Butler Collision Center on 12/8 because I got rear-ended on 12/3. The right rear passenger side was damaged, and the exhaust and tow hitch needed to be completely replaced. When I brought in my vehicle, it was in perfect mechanical condition. No issues whatsoever. Finally, on February 19, I got my truck back. However, after driving it for 24 hours, I had to return it because of a loud noise. It turns out they forgot to tighten something related to the exhaust, causing the noise. A few days later, the service trailer brake light system, service 4-wheel drive light, ABS light, parking assist light, and check engine light all came on and stayed on. They also replaced my rear bumper with parking sensors. Butler Collision told me to take my vehicle to the dealer. The dealership said I needed a new battery, which they claimed was the reason for all the lights coming on. I bought a new battery, but the lights are still on. I took it back to Butler Collision Center, but they refused to look at it. They said they never took it to a mechanic to install the new exhaust because they thought it was foolproof and could be done by the body shop. They refuse to acknowledge their mistake. They claim that the work they did has a lifetime warranty, but they won't investigate why all these lights are on after working on MY EXHAUST SYSTEM. They are a body shop, not mechanics. I just want my truck back the way it was when I dropped it off. I won't spend another penny on something that I'm sure is related to the exhaust that a body shop worker installed. I've been told that there are sensors that need to be reset when you mess with an exhaust system.
Is Butler Collision Center legit?
Butler Collision Center earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Butlercollisioncenter.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Butlercollisioncenter.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Butler Collision Center protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Butler Collision Center has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- The registrar associated with Butler Collision Center has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
About Butler Collision Center
One of the key factors that sets Butler Collision Center apart from its competitors is its team of highly skilled and experienced technicians. These professionals possess a wealth of knowledge and expertise in all aspects of automotive repair and are dedicated to delivering top-notch service. Whether it's a minor dent or a major collision repair, customers can trust that their vehicles are in capable hands.
In addition to its exceptional team, Butler Collision Center boasts state-of-the-art facilities and cutting-edge technology. This allows them to provide the highest quality repairs and ensure that every vehicle is restored to its pre-accident condition. From advanced paint matching systems to precision frame straightening equipment, Butler Collision Center utilizes the latest tools and techniques to deliver outstanding results.
Customer satisfaction is at the forefront of Butler Collision Center's mission. They understand that being involved in an accident can be a stressful experience, which is why they strive to make the repair process as seamless and hassle-free as possible. From assisting with insurance claims to providing regular updates on the progress of repairs, Butler Collision Center goes above and beyond to ensure that customers are well-informed and satisfied throughout the entire process.
Butler Collision Center also takes pride in its commitment to environmental sustainability. They have implemented eco-friendly practices and utilize environmentally safe products whenever possible. By minimizing their carbon footprint and promoting responsible practices, Butler Collision Center demonstrates its dedication to preserving the environment for future generations.
Furthermore, Butler Collision Center offers a comprehensive range of services beyond collision repair. From paintless dent removal to windshield replacement, their skilled technicians are equipped to handle a wide variety of automotive repair needs. This versatility allows customers to rely on Butler Collision Center as their one-stop-shop for all their automotive repair requirements.
In conclusion, Butler Collision Center is a trusted and reliable automotive repair facility that excels in providing exceptional service and customer satisfaction. With a highly skilled team, state-of-the-art facilities, and a commitment to environmental sustainability, Butler Collision Center is the go-to choice for all automotive repair needs.
Overview of Butler Collision Center complaint handling
-
Butler Collision Center contacts
-
Butler Collision Center phone numbers+1 (478) 784-0601+1 (478) 784-0601Click up if you have successfully reached Butler Collision Center by calling +1 (478) 784-0601 phone number 0 0 users reported that they have successfully reached Butler Collision Center by calling +1 (478) 784-0601 phone number Click down if you have UNsuccessfully reached Butler Collision Center by calling +1 (478) 784-0601 phone number 0 0 users reported that they have UNsuccessfully reached Butler Collision Center by calling +1 (478) 784-0601 phone number
-
Butler Collision Center address2122 Eisenhower Pkwy, Macon, Georgia, 31206-3188, United States
-
Butler Collision Center social media
CarVIO
1 review
BendPak
1 review
Vehicle Safety Supply
5 reviews
Servicing Stop
10 reviews
First Automotive Service
10 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!