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CB Cruises and Charters Brittany Ferries
Brittany Ferries

Brittany Ferries review: Cancellation refuns

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11:52 am EST
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Today 6th December , at 17:25 CET I have cancelled my Flexi reservation for tomorrow 7th Decembre ferry Cherbourg - Poole at 18:15 (Booking ref: UX68623)
According to your terms and conditions, any flexi ticket cancelled 24 hours before departure has a cancellation fee of 50%, but when cancelled my ticket the cancellation fee was 197 €, the 100% of the ticket price.
Could you please confirm you will refund the 50% of the ticket price?
Regards,
Javier Urquidi

Claimed loss: 98,5€

Desired outcome: Refund to mi credit card and confirm by mail you agree with my complaint

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  2. Brittany Ferries phone numbers
    01752 648000
    Click up if you have successfully reached Brittany Ferries by calling 01752 648000 phone number 4 4 users reported that they have successfully reached Brittany Ferries by calling 01752 648000 phone number Click down if you have unsuccessfully reached Brittany Ferries by calling 01752 648000 phone number 3 3 users reported that they have UNsuccessfully reached Brittany Ferries by calling 01752 648000 phone number
  3. Brittany Ferries address
    Millbay, Plymouth, Devon, Devon, PL1 3EW
  4. Brittany Ferries social media
  5. Maria
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    Dec 23, 2025
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Brittany Ferries Category
Brittany Ferries is ranked 25 among 27 companies in the Cruises and Charters category
#23 Caribbean Cruise Line Caribbean Cruise Line #24 RCI Cruiser RCI Cruiser #25 Brittany Ferries Brittany Ferries #26 Prestige Cruises Prestige Cruises #27 Entertainment Cruise Productions Entertainment Cruise Productions
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