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Mixed Experience with Brazil Carnival Shop: Helpful Assistance but Disappointing Product Quality and Slow Shipping
I got to say, I was pretty happy with the assistance I got from Maria Christina over Brazil Carnival Shop. She really was a big help and made the whole process a lot easier. But I gotta be honest, I wasn't too thrilled with the quality of the product I got. It just didn't seem worth the price I paid. And to make things worse, it took a whopping 6 months for my purchase to arrive! Talk about slow shipping. And to top everything off, even the second boots they sent me had the Brazilian flag messed up. Not cool. Overall, I wouldn't say my experience was terrible, but it definitely could've been better.
This complaint has been resolved automatically due to user's inactivity.
Replied
Great Selection and Top-Notch Service: My Experience with Brazil Carnival Shop
I gotta say, I was impressed with the Brazil Carnival Shop. The folks there really know how to treat customers right - always friendly and willing to help. I had some questions about the shoes I wanted for samba, and they took the time to talk me through my options and help me find the perfect pair.
Now, I gotta mention that these shoes are pretty darn good. They're lightweight and comfortable, which is super important when you're dancing for hours. I've only used them a few times so far, but they seem to be holding up well.
That said, I did notice a few small issues with the finishing. There were some scratches on the leather in a few places, and I could see bits of glue peeking out here and there. Also, there was one nail sticking up slightly, which was kinda annoying. Overall, these are good shoes, but for the price, I would expect a bit higher quality.
All in all though, I'd still recommend Brazil Carnival Shop to anyone looking for samba shoes or any other carnival gear. They really do have a great selection, and the customer service is top-notch.
This complaint has been resolved automatically due to user's inactivity.
Is Brazil Carnival Shop legit?
Brazil Carnival Shop earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
Brazil Carnival Shop resolved 100% of 2 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Brazilcarnivalshop.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several positive reviews for Brazil Carnival Shop have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Brazilcarnivalshop.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Brazilcarnivalshop.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Brazil Carnival Shop.
However ComplaintsBoard has detected that:
- Brazil Carnival Shop protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Brazil Carnival Shop has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Brazil Carnival Shop
The online store showcases a wide range of carnival costumes, including those that represent samba schools and traditional Brazilian carnival characters. These costumes are exquisite and made to perfection to ensure a perfect fit and maximum comfort. The store’s collection of accessories includes carnival hats, masks, feathers, headdresses, shoes, and jewelry.
What sets Brazil Carnival Shop apart from other carnival stores is the quality of its products and the variety of items available. The store ensures that every item it sells is of the highest quality and meets the expectations of its customers. Brazil Carnival Shop provides a hassle-free shopping experience, with easy-to-use filters that enable customers to find what they are looking for.
Another significant aspect of Brazil Carnival Shop is its commitment to its customers. The store prides itself on providing excellent customer support to help its customers make the right decisions when selecting costumes and accessories. As a result, the store has received considerable acclaim from its customers for excellent customer service.
In conclusion, Brazil Carnival Shop is a must-visit store for anyone looking to celebrate the Brazilian carnival in style. It is an excellent online store with an impressive collection of costumes and accessories that cater to all tastes. With its commitment to quality, variety, and excellent customer support, Brazil Carnival Shop is undoubtedly one of the best stores to buy carnival costumes and accessories.
Overview of Brazil Carnival Shop complaint handling
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Brazil Carnival Shop contacts
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Brazil Carnival Shop phone numbers+1 (707) 266-8474+1 (707) 266-8474Click up if you have successfully reached Brazil Carnival Shop by calling +1 (707) 266-8474 phone number 0 0 users reported that they have successfully reached Brazil Carnival Shop by calling +1 (707) 266-8474 phone number Click down if you have UNsuccessfully reached Brazil Carnival Shop by calling +1 (707) 266-8474 phone number 0 0 users reported that they have UNsuccessfully reached Brazil Carnival Shop by calling +1 (707) 266-8474 phone number
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Brazil Carnival Shop addressNapa, California, 94559, United States
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Brazil Carnival Shop social media
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