I had the same issue as the person who complained on 8/29/22
I had the same issue as the person who complained on 8/29/22. I completed survey after survey, I spent HOURS filling out their forms and surveys - for well under minimum wage. I have thus far accumulated just under $10, for at least a dozen hours of my time. In spite of the compensation being so far below the actual worth of my time - I participated anyway because I need the money.All was well, until I tried to schedule a payout - then all of a sudden, my account was suspended. I made a complaint with the company, asking them nicely to reactivate my account. I received this form letter in response :Hello Chrys,Thank you for reaching out to Branded Surveys regarding your account.We aim to ensure our community is full of attentive panelists who are able to dedicate their time to answering surveys with honesty and care.Through a thorough review, your account has been suspended.Thank you,*** No attempt to resolve, no explanation, and no problem until it was time to pay me out as promised. Funny how there was never any issue with me UNTIL I tried to schedule my first payment. Presumably, the companies who paid them still get to keep and use my data, since I have no way of revoking my permission with the third parties who paid Branded to administer their surveys. Branded got paid, used me to extract information, coerced my permission to collect my data under false pretenses, and blocked me when I tried to collect the money they promised me.They are using the same language as with the complainant on 8/29. There is no question that I am honest and providing real feedback. If they actually spent any time reviewing my answers (which are consistent), or asking me about any things that don't make sense to them, they would know that. They also require address verification WHICH I PASSED. But I am not the one who needs to explain, here. Branded needs to explain their dishonest actions!This seems like a total scam. I will update if anything changes.
The complaint has been investigated and resolved to the customer’s satisfaction.
My Branded surveys account is unfairly flagged, When I contacted Branded Survey customer support representatives they told me your system is
My Branded surveys account is unfairly flagged, When I contacted Branded Survey customer support representatives they told me your system is saying I have multiple branded survey accounts. I have never created or used multiple branded survey accounts. I only have one branded surveys account and you disabled it. I'm a gold badge member on my branded surveys account and my account is completely disabled and your customer support representatives are refusing to re enabled my account. I also had $14 dollars in my account balance that I worked hard on surveys for on your website and you disabled my account and never paid me the money I earned from the surveys. I have never scammed those survey companies and you blamed me for creating multiple accounts when I never did that I have no reason to lie, I had to work hard on your website to become a gold badge member I do not benefit from creating multiple accounts or violating your terms.My Branded Surveys account became disabled after I was typing in a cell phone number to update my existing phone number.When I was entering a new phone number to update the original phone number my Branded Surveys account was linked to I accidentally typed the wrong phone number in and it caused my account to be confused with another users branded surveys account phone number. I would like for you to restore my account so I can add the phone number I was trying to add not the phone number I typed in incorrectly.I never violated branded survey policies I do not have multiple branded survey accounts. I never scammed any surveys on your website. I was a gold badge member of your website the highest badge ranking on your website.Your customer service representatives stated they can't restore my account but your website when I sign in tells me to contact customer service representatives to restore account. This is unfair! My account is disabled and I never violated your terms my Branded Surveys account email is
The complaint has been investigated and resolved to the customer’s satisfaction.
When I try to log into my account, it displays a message and denies me access. I'm confused about what's happening.
Also, I tried fixing it by refreshing the page, relogging in clearing my cache I don't know what else to do.
I posted a screen shot of what it is showing me.
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Branded phone numbersClick up if you have successfully reached Branded by calling +1 (619) 309-1900 phone number 0 0 users reported that they have successfully reached Branded by calling +1 (619) 309-1900 phone number Click down if you have unsuccessfully reached Branded by calling +1 (619) 309-1900 phone number 0 0 users reported that they have UNsuccessfully reached Branded by calling +1 (619) 309-1900 phone number
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 23, 2025