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Box Office Ticket Sales
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1.1 49 Complaints
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Box Office Ticket Sales Complaints 49

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10:12 pm EST
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Box Office Ticket Sales Never sent tickets

We paid over $500 for 2 tickets to see foreigner in concert in Huntsville Alabama on February 21st. This was a Christmas present. For about a week before the concert, my husband called daily and they kept saying that the tickets would be in email. They never came. This is unacceptable. The email or tickets should have been sent to us if it was a valid sale.

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12:14 pm EDT

Box Office Ticket Sales Luis Miguel Tickets

Gente por fabor acegurence de comprar bien sus boletos esta pagina Box office es un robo me hicieron pasar el coraje de mi vida compre supuestamente mis boletos par ver a luis miguel y mis boletos que ellos me vendieron ya estaban vendiendo a otras personas

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9:38 pm EST

Box Office Ticket Sales Tickets for concert at Cobb Energy Center in Atlanta

On 10/7/15, I thought I was purchasing tickets for the Lyle Lovett/ Vince Gill concert directly from the venue at Cobb Energy a Center in Atlanta. Only to find out several minutes later that I paid $302.00 for tickets that are priced at $40 to $60 for the Mezzanine seats I purchased. The website sports the logo of the Venue so I thought I was going directly there. I tried to speak to a Manager, however, there is no manager. I filed a dispute with my bank and found out today that I will be charged because of the " no refund" policy. I am very upset. I read on Yelp that this is a common practice of this company. This is price gouging and they should be shut down.

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12:30 pm EST
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Box Office Ticket Sales Ticket Sales

My husband purchased tickets to Trans Siberian Orchestra for my birthday. He spent $366 for two tickets. He was told that tickets would be mailed out just before the show and we would have them the Wednesday before Thanksgiving for a show the day after. We did not get the tickets on Wednesday, when he called they said they had been delivered to our front door on Wednesday. Luckily, we found them, they were delivered to our neighbor. When I saw the tickets, I was pretty upset to see that the face value was just under $80. He was told they were $149 each. He called them back and was told they can be sold above or below face value because they are a retail marketplace. The person he spoke with told him that they would look into it and call him back in a couple of hours, a couple hours sure seemed like 24... very frustrated, we will be sure to double check who we are placing orders with from now on. Not sure how they can legally charge you more than double what the cost should be. How is this company still in business?

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11:28 am EST
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I bought tickets for Brian Regan, one of my favorite comedians and I was lead to believe that #1 there were no balcony seats left ( and there are) and that floor tickets are more ( and they're not) # 2 that the tickets were $94 a piece and that was the actual price and it was not. I called the Theater were it was being held and they said that all ticket...

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2:44 pm EST

Box Office Ticket Sales Deceptive, misleading info - refused to correct $450 error

11/2/2015 I did a Google search for a theater in Toronto, Canada to purchase tickets to a stage production. I went down the list of ads and clicked on the name of the theater. I clicked on what appeared to be the Theater "Box Office" that had the text "Box Office". I talked to a person about the choice of seats, date desired, etc. Talking as fast as he could, he mentioned no refunds and other stipulations, reviewed my purchase details and asked do I approve. I said yes. I got the tickets the following day for the same stage production in NEW YORK CITY! Not Toronto. I called to straighten out the mistake and was told that I never said Toronto. And the recorded phone call revealed that he told me the name of the theater. I never heard the words NEW YORK CITY. They are refusing to correct the mistake. WARNING: beware of buying tickets on-line. The information can be misleading and deceptive. And the money grabbers are clever enough in what they say to deceive you. The innocent get screwed.

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1:33 pm EDT

Box Office Ticket Sales Tickets

I made the mistake of purchasing tickets through this website. Through the actual venue, the tickets would have been $39 each, but with this site, they charged me $69.50 a ticket plus outrageous fees. I will never again use this company and I hope no one else makes the mistake I did

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6:09 am EDT

Box Office Ticket Sales No money back and unable to reach them

Don’t buy from www.boxofficeticketsales.com. My friend and I bought 4 tickets from them, but after the concert was cancelled, these ### didn’t contact us and we lost money. We tried to call them, but the phone was busy or no one picked it up. But they wrote on the website that they return money for 100%.They are liars and scammers, and I want to find other deceived customers, who lost money. Please we need to stop this company and return our money. Post your comments.

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4:29 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Box Office Ticket Sales Misrepresentation and Scam Pricing

This is a fraud ticket sales company. I wanted tickets to the Temptations and was with the understanding all tickets were $10 each. They explained different seats with better location cost more and I again said I thought all were $10 and they assured me the better seating was $125 and the next best seat was $49.50 which I took 4 of them. I got to the concert only to find I've been ripped off and every seat was $10 and I was ripped off $143. I called the event center where I was and they explained this is a fraudulent site that they're trying very hard to help get recognized as such. They advise me to call my bank and ask for a fraud review on the charge since all seats were $10 and these 4 seats where purchased through Ticket Master to a generic name and only initial with a non working phone number for $55. I then called the company Box Office Ticket where I purchased them and explained I was very mislead and they indicated all seat pricing was based on location which wasn't true at all for this particular event.

Good luck when buying event tickets watch out this site https://www.boxofficetickets.com/ is purchasing Google ad words so shows up even when you type in Ticket Master or Event Tickets and or linked to sites looking like you're being re-directed to a correct site.

Read full review of Box Office Ticket Sales and 19 comments
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Annlaura Smith
US
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Sep 25, 2022 6:42 pm EDT

I recently called and tried to explain to the person that the ticket I wanted was less on ticket master and hung up on me after being told so purchase their I was hung up on. Then blocked that’s no way to talk to people change the way ya treat customers with ya scamming [censored].

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Jeffrey Crenshaw
US
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Jan 27, 2019 12:25 pm EST

Myself, along with numerous people who purchased parking passes for the January 26, 2019, 9:30 p.m., Lavell Crawford show in San Antonio, Texas, ended up paying twice for parking for this event. The scanner at the parking venue was not reading the QR codes and I, along with others, ended up using credit/debit cards to park. Whoever is receiving payment for parking should not be enriched by people paying twice for parking due to failure of equipment to read the QR codes or faulty QR codes. When we purchase tickets we expect to receive tangible products for our money. This did not occur on this occasion. I read the terms and conditions and understand there is a “no refund” policy, however, the product purchased was not usable and I should not have had to pay a second time for parking. Box Office Ticket Center provided a "customer support" link that was not a valid link, my email was returned as undelivereable. How are businesses like this allowed to rip consumers off with no consequences? I will NEVER do business with them and warn anyone...BEWARE OF DOING BUSINESS WITH THIS COMPANY!

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I hate rip offs
US
Send a message
May 23, 2018 2:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Don't use "box-officeticketsales.com" this company is a complete ### of the earth rip-off. They add in huge service fees -- I was charged a $95 service fee for 2 tickets I bought online! And, they will charge triple or more than the going rate. When I discovered what they did, I called them within seconds of executing the transaction on my cell phone and they refused to cancel the order or even let me buy a different set of tickets. Do not ever, Ever, EVER use them to buy a ticket of any type. They will rip you off then refuse to work with you.

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Lovebeats
US
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Nov 26, 2016 6:43 pm EST

Now using "box-officetickets.com" this company is a complete ### of the earth rip-off. They add in huge service fees -- I was charged a $95 service fee for 2 tickets I bought online! And, they will charge triple or more than the going rate. When I discovered what they did, I called them within seconds of executing the transaction on my cell phone and they refused to cancel the order or even let me buy a different set of tickets. Do not ever, Ever, EVER use them to buy a ticket of any type. They will rip you off then refuse to work with you.

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Devis senka
US
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Oct 23, 2016 12:45 pm EDT

This is a scam and they take your money and when you contact their coustumer service for assistance they count do anything for you. I had a family emergency and could not attend the game I call to see if they could give me tickets for another game. They didn't offer anything and I lost my money and didn't see the game. I have told me friend and family to never use this company they are a scam.

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Tcooper619
US
Send a message
Aug 05, 2016 6:35 pm EDT

DON'T BUY TICKETS FROM THESE PEOPLE... SCAMMERS... BEWARE! BEWARE! BEWARE! SCAMMERS...
My brother bought tickets to America concert at Humphreys by the Bay. went to Humphrey's website and this Box Office Ticket company pops up stated 144 for 2 tickets... Thought it was reasonable... Then Find out the PayPal account gets hit for 376.14... These tickets are 65.00 each... the company refuses to do anything about it... almost impossible to reach them they have a phone system that loops you into nowhere...

Need to get these scammers shut down... Need to contact Federal Trade commission for complaint...

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Debra Weinstein
US
Send a message
Jun 08, 2016 6:59 am EDT

I have six e-tickets printed out for Paul McCartney at Fenway for this July from this company. I too was charged outrages fees, but my concern now is that they have someone elses name on them. Box Office assures me that that was just the original buyer. Anyone run into this before? Afraid of getting there and the seats already taken.

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Ctor88
US
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May 21, 2016 9:29 pm EDT

This website is a scam. It is very hard to indicate that this is a 3rd party website, they charge a large amount of fees and do not refund you your money. No business should ever take your money and not give you your tickets til weeks on end.. you should get it immediately! I never heard such a thing. Then they do not refund?! Why this is such a scam! They need to be shut down, please complain to the better business burial, the more people the better because this is not right!

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Elena Beninato
US
Send a message
Apr 26, 2016 4:32 am EDT

I also purchased 2 tickets for 135.00 each and was billed 494.00 for 2 tickets. I was told (after the fact) that there is a service charge and this is in US funds. Tried live chat, they never answered. Emailed them, response was ridiculous. Tried calling them, kept me on hold forever finally hung up.
Tried email again with no response. Confirmation they sent does not soecify original cost of tickets so credit card comapny says there is not much they can do! Frustrated!

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Lori Hill
US
Send a message
Jan 21, 2016 11:32 pm EST

I bought tickets and were told they r no good and box office tickers r scalpers!

Overview of Box Office Ticket Sales complaint handling

Box Office Ticket Sales reviews first appeared on Complaints Board on Sep 22, 2013. The latest review Tickets to frozen academy of music philadelphia was posted on Apr 4, 2024. The latest complaint Misrepresentation and Scam Pricing was resolved on Sep 22, 2013. Box Office Ticket Sales has an average consumer rating of 1 stars from 49 reviews. Box Office Ticket Sales has resolved 1 complaints.
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  1. Box Office Ticket Sales Contacts

  2. Box Office Ticket Sales phone numbers
    +1 (866) 625-4586
    +1 (866) 625-4586
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    +1 (402) 884-2485
    +1 (402) 884-2485
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    +1 (866) 380-3816
    +1 (866) 380-3816
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    +1 (877) 516-4246
    +1 (877) 516-4246
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    +1 (855) 514-5629
    +1 (855) 514-5629
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    +1 (800) 515-2171
    +1 (800) 515-2171
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  3. Box Office Ticket Sales address
    12231 Emmet St Ste 5, Omaha, Nebraska, 68164-4189, United States
  4. Box Office Ticket Sales social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
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Box Office Ticket Sales Category
Box Office Ticket Sales is ranked 8 among 120 companies in the Entertainment category

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