Bournview Recovery Group — fraudulent collection agency
This company is very sketchy. I received a call from them about a purported Pay Day Loan (via the Vista Holdings Group) that I supposedly took out years ago. They had my name and last four of social and claimed that I applied for a loan online and took over $2000 - all of which they wanted me to pay back at that moment with a credit card. I knew I never took out such a loan and when I probed further they became aggressive. They were making threats which I am certain were in violation of FDCPA, claiming I defrauded the bank by not paying and threatening me repeatedly. When I told them I wanted copies of this loan's paperwork and that I was going to file a police report, they continued to spew threats and eventually hung up. When I tried to call back I received a "number is disconnected" message so I knew they were using blockers and spoof-dialers. A spoof-dialer is when you can conceal or change the way your number appears on someones caller id.
They buy personal information and then use it to make false claims, assuming the person called with believe what they are saying. It is called the PayDay loan scam with other companies and you can Google that for more info.
Their business address "suite" is actually a UPS post office box in Hamburg, NY. In my case (and I speculate in many others) it is complete fraud. I wanted to post this complaint to make other consumers aware.
I would strongly encourage anyone who gets a call from this group about a bogus collection account to do what I have done so that they have records each time. I spoke to the Hamburg Police [protected], the leasing agent for their address and the UPS store to confirm what I have posted here. I also called the FTC [protected]) and filed a report - something I encourage others to do as well. Lastly, since they have purchased info, I also placed a fraud alert on all credit reports [protected]) and called the New York Attorney Generals office [protected] who informed me that they are "already aware" of this company and investigating them. I filed a complaint with the BBB which was left unresolved since I would not accept their response. It was interesting that the letter they responded with had a letterhead that looked like a child made it with MS Word and it was concluded with an illegible signature and no name.
Again, I would encourage everyone who receives a call from them to call the same offices and make these reports. There have been a lot of people in and around Buffalo who are setting up these types of shops. They buy YOUR personal info from brokers and then trick you into thinking it's a real debt, then hand over your credit card info. Calling the offices above ensures that the people doing this are at minimum looked into and better - arrested.