The complaint has been investigated and
resolved to the customer's satisfactionResolved BooksRun — I sent books to be bought back using booksrun packing slip and instructions
resolved to the customer's satisfaction
On May 16th I set up an account with booksrun to have sell back some college books.
I packaged the books and enclosed the packing slip, used their shipping label provided, dropped off at my local post office for delivery, 5.18.18.
Hudson MA postal service. I tracked the delivery and notice and stayed at out for delivery. We went back to the local post office and were told that the package was refused for delivery and is now in the"dead zone". This is unacceptable as I used your instructions and your shipping label.
Please tell me how I go about resolving this issue and receiving the payment of $79.66 for the books we sent to Booksrun.
order # 880928, issue # [protected]
The complaint has been investigated and resolved to the customer's satisfaction.