Latest Reviews and Complaints
do not use them
I changed my mind and decided to cancel my booking within 24 hours. if you do so the website doesn't charge fees, but all of a sudden they sent me an email stating that I had to pay a full amount as a fee.
I was like WHAAAAT? No way.
Took me 5 days to resolve this issue and to keep my money to myself. They just wanted to swindle me out of a thousand dollars.
BookingBuddy / Smarter Travel Media Reviews and Complaints
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BookingBuddy / Smarter Travel Media complaints: history and resolution overview
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
Is BookingBuddy / Smarter Travel Media Legit?
BookingBuddy / Smarter Travel Media earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for BookingBuddy / Smarter Travel Media. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Bookingbuddy.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Bookingbuddy.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up BookingBuddy / Smarter Travel Media and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to BookingBuddy / Smarter Travel Media. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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BookingBuddy / Smarter Travel Media Contacts
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BookingBuddy / Smarter Travel Media phone numbersClick up if you have successfully reached BookingBuddy / Smarter Travel Media by calling +1 (617) 886-5555 phone number 0 0 users reported that they have successfully reached BookingBuddy / Smarter Travel Media by calling +1 (617) 886-5555 phone number Click down if you have unsuccessfully reached BookingBuddy / Smarter Travel Media by calling +1 (617) 886-5555 phone number 0 0 users reported that they have UNsuccessfully reached BookingBuddy / Smarter Travel Media by calling +1 (617) 886-5555 phone number
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BookingBuddy / Smarter Travel Media emailshelp@bookingbuddy.com100%Confidence score: 100%Support
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BookingBuddy / Smarter Travel Media address226 Causeway Street Third Floor Boston, Boston, Massachusetts, 02114, United States
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BookingBuddy / Smarter Travel Media social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 13, 2026
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