Bombay Fashions
reviews and complaints

ATTN people: LOOK AT THE BBB WEBSITE! Non-accredited and many complaints only! Take it from them, non biased and fair! No A rating as they claim above! Proof that they are lying!
Your service is BAD! And many of your items are cheap quality! And you send damaged product. Your website even admits that items may be damaged and that you will not refund for damaged product!
My husband and I placed two separate orders recently and both orders were missing many items, some damaged and some very poor quality. We are waiting on over $100 in refund for missing items alone!
You took your phone number away from the website and don't respond within 24 hours like you promise. I got only one response promising a refund and that never happened. All other e-mails were ignored! I am no longer doing business with you nor will my friends and family who I have referred to you! Don't charge for product you don't send! That's STEALING! STEALING! STEALING!

Go check ur order 32477 and my
Emails leane_sweet@hotmail.com

I have sent 5 emails
And PLEASE DONT LIE THAT YOU DIDNT GET ANY
EMAILS BECAUSE I CAN SEND A PHOTO OF ALL
EMAILS WITH DATE AND TIME

DONT LIE PLEASE! I ORDERED ONLINE AND I REACIVED CHEAP STUFF MY
MAIL, COMPLETELY DIFFERENT FROM WHAT I ORDERD EVEN THE SKI CODE WAS DIFFERENT, I EMAILED AT SALES@BOMBAYFASHIONS.COM AND NO REPLY! U GUYS STEAL MONEY! THE COMMENT IS TRUE! YOU DONT REPLY EMAILS AND YOUR PHONE # SAYS WE DONT PROVIDE TELEPHONE CUSTOMER SERVICE ANYMORE! I HAVE ALL PROVES, ORDER NUMBERS EVERYTHING!

BombayFashions does not sell LEAD products; please read our rebuttal above.

Again, if you are a client of ours, as stated above, contact us by calling or emailing us. Just writing, our products have lead, does not prove anything. We provided all contact information above, and we have not yet heard from you.

We will not accept FALSE complaints online about our company from clients who do not exist on our clientelle.

Thank you
BombayFashions Team

I have ordered from you bombayfashions.com and I am working in Metal Industry, I have tested it, and its completely made of LEAD, If you still proud of your product, GO AND CHECK YOUR PRODUCT 1st. Its really serious thing, I have told my wife not use it, STOP selling the harmful things. the reason you selling cheap is its LEAD, customer should not buy these, What you show in magazine is completely different. 95 % products you sale is made of lead and it may harm health of users. If you selling Lead Free, Write Lead Free Products on your site, and mention it on every listing, Also give certificate of Lead Free.

From BombayFashions -

BombayFashions would like to provide factual information to future/old clients in our rebuttal message. Our customer service is top-notch. We have 24-hour E-mail customer service. We have customer service via phone 734.786.1444. Customers are able to speak to our customer service representatives Monday Through Friday 9am-5pm EST. You can reach us on LIVE CHAT as well during normal business hours. Our emails are answered the same business day.

We have an A rating with the Better Business Bureau.

If something is returned/exchanged/or an order is canceled, we issue refunds immediately. If the above-stated person is claiming to have called our office and getting a run-around, it is highly unlikely.

Also, if the above-stated person is stating that they called their "bank" and the "bank" called us - that is false.

Credit card companies support their clients, which are our customers. If our client ever contacts their credit card company, they send us communication after 14 days via post - we then must reply via post as well with written proof – a process which rarely is every done to begin with.

No Phone-call communication is ever held between Bank and a business – as the person above is complaining.

This is just to provide the following information - that FALSE complaints will not be tolerated by BombayFashions.com. We take pride in our customer service.

Our business is credible. In Business for over 10 years. Nationwide magazines are carrying our products every month. View our Gallery of Lucky Magazine, Glamour, Seventeen, Family Circle, Good Housekeeping, Redbook, Woman’s Day, Womans World, Siempre Mujer, & of course O Magazine (Oprah). High profiled magazines would never associate their name with a business that doesn’t respect their customers and their monies.

If anything, Oprah Winfrey herself is wearing our jewelry on the cover of the August 2010 Issue - If this speaks anything about an unprofessional business, that is not BOMBAYFASHIONS, us.

Thank you for the above complaint. We take pleasure in providing our credible facts above.

Thank you clients for reading and educating yourselves about our company/customer service.

If anything, shop with us online yourselves and see why Oprah loves our jewelry & 1000s of satisfied clients return everyday to complete their wardrobe.

We look forward to you shopping with us online.

Bombay Fashions Team

ATTN people: LOOK AT THE BBB WEBSITE! Non-accredited and many complaints only! Take it from them, non biased and fair!
Don't blame another company for your poor service and quality. Lead or not, your service is BAD! And many of your items are cheap quality! And you send damaged product. Your website even admits that items may be damaged and that you will not refund for damaged product!
My husband and I placed two separate orders recently and both orders were missing many items, some damaged and some very poor quality. We are waiting on over $100 in refund for missing items alone!
You took your phone number away from the website and don't respond within 24 hours like you promise. I got only one response promising a refund and that never happened. All other e-mails were ignored! I am no longer doing business with you nor will my friends and family who I have referred to you!

I completely agree. bombayfashions sells JUNK! I ordered a set of bangles from them for my teen daughter and it was a complete NIGHTMARE dealing with these people. The quality of the product was so poor, the image on the website and the bangles looked nothing liked the same thing. Whoever runs this business must be a greedy person taking customers for ###s.
Their website is misleading and they make it sounds as though they are endorsed by numerous magazines but clearly anyone these days can pay for a spot in a magazine. Don't bother wasting your money here.
If you make the mistake of buying this junk, customer service will remind you of your mistake and the clowns that run this business will only annoy you further.
Whoever wrote the response in favor of bombayfashions must have a vested interest.

I think you have it confused with Bombay Jewelry... not BombayFashions.com

This is a very serious accusation towards BombayFashions.com.

Bombay Jewelry's website uses lead in their jewelry. Customers complained of their jewelry having lead in it back from April 2010.

http://www.complaintnow.com/:-Bombay-Jewelry-are-a-bunch-of-liars, -stealers, -&-frauds!/complaint/complaints/message/show/0/0/141949/0

BombayFashions.com is featured in nationwide magazines each month and celebrities like Oprah Winfrey & Rihanna wear their jewelry. Highly doubt Oprah is going to wear jewelry with lead in it.

If the above isn't enough:

Bombay Jewelry has F rating with Better Business Bureau:
http://www.bbb.org/chicago/business-reviews/jewelers-wholesale/bombay-jewelry-in-carpentersville-il-51002325

IRipoff has complaints on them:
http://iripoff.com/14746/Bombay_Jewelry.html

Complaints.com has complaints on them:
http://www.complaints.com/2009/october/6/BOMBAY_JEWELRY_FRAUDS_____216853.htm

The list goes on an on.

Purchase from credible businesses only. Do your research first.

Thank you.

I completely agree with all the complains, they sell jewelry with lead, Its ban to sell jewelry with lead, Its cheap, Low price, Used products,

Government should take test of products and BAN on such company which is playing with health of customers.

The owner of this business Lotta has been a nightmare to deal with. She is a greedy, corrupt low life of a woman. Do not order anything from her! Bombay Fashion sells cheap quality junk! Their website is very misleading. I had the unfortunate exprience in ordering a few items for a Halloween party. I ordered the items a month prior and did not receive the items till a week after the party. I called and emailed inquiring where the jewlery was and never received a response. I contacted BBB and I finally received a responce that a refund has been issued I waited two more weeks for this refund and then I sent a threating email telling this person that I was contacting an attorney. I finally received a refund after 2 months of this night mare! By the way they have a "F" rating with the BBB and hundreds of complaints. Beware don't order anything you'll regret it!

I order from them when i recieve the order, eaerings are missin from set, sent 2 emails and try to contact trrough phone but nobody picks up phone, I will never shop from them, also their site is not secure because my credit card is hacked from their site

Hello, First time I ordered from them, things came in a timely fashion and I had no issues. It wasn't the best quality I admit but then it was not expensive ethier. The old adage that you get what you pay for huh? I then again ordered and it was a total mess! I never received my order, the UPS tracking thing never happened No emails, no calls returned, After 3.5 weeks finally they say its lost with UPS, they will trace it. Not to worry I will not only get a refund but my order will be resent free for all my trouble. 2 weeks went by, no refund no order, finally they do a live chat and give me a confirmation number for my refund, no mention of my order!. No still another 1 weeks has passed...still no refund. So I had to contact my bank and start a dispute of the charges on my bank card. WHAT A HUGE MESS! What am I to think now?

Bombay Fashion is the worst the service is just so terrible there is no way that you can reach them for anything the should finish the online store because i think no one would suit such kind of service

I agree I ordered three items from this company just recently December 1, 2009 and I received two of the items Late! but did not receive the third item, so I emailed and no answer, no answer again and till today December 16 2009, I still have not received an answer! and they have already charged my account twice! so my plan is to get in touch with my bank and report this scam!
this company is scam !why does this country allow this? this people should be prosecuted! really.

This business was formally located in Illinois and recently moved to Michigan.
I ordered the Indian jewelry two weeks prior for a party. The website stated it would take 3-5 day to ship I receive the jewelry three day after the party. It took over two weeks to receive. I tried contacting this company via phone and email asking when this jewelry would arrive but never received and explanation or an answer back.
I then emailed numerous times stating that I did received the jewelry very late (over 2 weeks) and that I wanted to send the items back for a full refund and that I would contact a lawyer and the BBB .
The person who runs this so called “business” did email me back after the threat and told me to return the jewelry and that I would receive the refund. I did send the items back by registered mail. I waited another two weeks but never received a refund. I emailed various times and finally the person informs me that a refund has been issued and expects it to see it in a few days in my account. I still have not received this refund and it’s been over a week. This experience has proven to be frustrating and stressful. This person who runs this business is a scam artist and fraudulent. How can she get away not refunding my money, isn’t that illegal? Also I kept all the correspondence of emails for proof.