Bob Evans reviews & complaints 1
View all 591 complaintsBob Evans - lack of kitchen staff
Our family of four went to this location on 4/7/2019 @ 5:30 pm. It took 40 minutes to be seated in a half empty restaurant, but almost an hour to get food on the table. This is not a wait staff issue, rather a management concern; failure to have an adequate amount of trained kitchen staff on hand. My wife's steak was ordered medium rare and was delivered well done as were my sausage patties. It is against the law in Florida to crush the juiciness out of a sausage patties with a spatula and served blackened cardboard in it's place. The same applies to the steak my wife received and sent directly back only to get a medium steak in return. These items of concern were all kitchen (grill) issues. Please, I beg of you, intercede and train an alternate cook. A few more wait staff would help on the weekends also. I am from Ohio originally and Bob is rolling in his grave over this travesty. I am not one to complain to managers who simply blame the staff and move on. Fix this please, as we have trusted your restaurant for many years and are seriously disappointed. I do not want a refund, I want the service back that I have come to expect from Bob Evans, and the food quality to be edible. An alternative solution would be to return Bob Evans sausage for sale in our local groceries, we'll cook the goodness at home.
Latest Bob Evans Reviews
Service Mashed Cauliflower side dish Banana bread Service at Bridgeton Location in Saint Louis, MO. Sausage gravyElevating the Voice of the Consumer
At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.
We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.
We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.
ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.
Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.
We have received your comment. Thank you!