BMNY
Reviews and Complaints

My daughter gave me a bracelet from BMNY for Xmas and it is missing a stone. I have called the number on the warranty 4 times but to no avail. I left messages 4 times with my complaint and phone number but no one has returned my call. Is this a scam? Lynne

I fell for the four items for $69.00, and the first thing my wife noticed when we got home was "These earrings are much smaller than the ones he showed us". The DEMO earrings looked the size of a nickel, but the ones we got were barely the size of a dime).

When she tried to wear them, one of them would not close, so we are planning to send it back for a replacement, which means we have to add $7 shipping to the price we paid. I can see now why that salesman was such a smooth talker. I'm not calling it an outright SCAM (except maybe for the earrings) because he was VERY careful with his pitch and his descriptions.
For sure I will definitely make a complaint to the PX and try to get my entire refund from my credit card purchase. I will also inform as many of my friends, relatives, business associates and especially my MILITARY buddies not to go anywhere near this company when they hold their next "raffle" at a military base. I write a blog called SCAMS, SHAMS and DAMN NEAR FLIM FLAMS, and I can't wait to put THAT article together

Lois,
Sorry to hear about your bad experience. There is a LIFETIME guarantee on all of BMNY jewelry. LIFETIME. You can also get your money back for any purchase you are dissatisfied with, regardless of your method of payment or receipt. Very simple process.
Mail in the Jewelry to BMNY P.O. BOX 303 Westhampton Beach, NY 11978. On a piece of paper inside that envelope put your name and telephone number so that we can call you with any questions we might have. I suggest putting tracking on any package sent by USPS. As soon as it is received your return will be processed. Simple. Satisfaction guaranteed.

I was at kmart in lutz fl. and there was a man selling this jewelry, and we where all told that it was good and that it wound, nt change colors, but for me it did change and i got a bad rash around my neck, so i got scammed out of 20.00 dollars i wasnt told that if you paid in cash you dont get your money back.I will not ever buy any thing again from them.

I had no problem with my purchase from BMNY. Two months ago, I purchased a necklace for $15.00 from the NEX in Norfolk, Virginia. The sales woman was honest with me. She said it was not real gold, but a gold overlay. I know that real gold cost much more than $15.00 and would have the Carat engraved. I was not scammed and was happy with my purchase. Unfortunately, there are lots of scammers out there.

BMNY is a fraud company. I purchase a butterfly necklace for my wife and paid in May, here it is the 3rd week of June and no necklace. I try to contact the number only to get a recording and nor due they call you back. This company takes your money and runs. I don't know how they stay in business but I'm trying to work with Norfolk Exchange and get this Fraud Company banned from the Navy Exchange. Do not purchase anything from this company because you will not get anything of value and sometimes like me not even get your product.

Couple months ago me and My husband were shopping at the PX and this woman who was selling jewelry approached us claimed she was selling real jewelry made of Gold so I so recklessly was like wow lets buy it cuz she said she had discount so I didnt try them on and didnt know they were fake till yesterday when I wore the earnings and took a shower they turned black thats what made me so mad it was the fact that I gave my sisters in law some of those as a gift thinking they were Gold I just asked my Mother in Law and she said well they turned black and we didnt wanna say anything OMG I feel so embarrassed those jewelry are under the company name BMNY they are fake dont buy them

I also bought some junk jewelry from BMNY at the Fort Stewart PX in GA. The reason I call it junk is because the salesman never said it was gold plated. They said it was 14 karat gold, which by the way I know is not SOLID gold. Solid gold is very, very soft which is why it is mixed with other metals to create 10 karat, 14 karat, and 24 karat gold jewelry. The problem I have with the jewelry is that I wore my bracelet 3 times and the gold paint wore off where the bracelet touched my skin. I say gold paint because when real gold plating comes off due to usage (and I mean years of use) it flakes rather than looking like it was rubbed off. Good thing I didn't send some of it to my mom as a gift. If BMNY really does offer a money back guarantee I would like information on how to get my money back since the jewelry was misrepresented and now I feel like I've been ripped off.

Anyone with a complaint or return is encouraged to call the number on your receipt. If you call after business hours Mon-Fri 9:30am-5pm (eastern standard time) you will get a recording commonly known as an answering machine. All of the Jewelry that BMNY sells is name brand. BMNY is the brand. As for the value of the Jewelry: while it is 'fashion jewelry' depending on the item; BMNY sells high quality gold 'PLATED' jewelry. Gold is currently at $1560.00 per ounce. This process protects the jewelry and retains its beautiful appearance. If it was solid gold why would the salesman bother to setup in any store. He/She would run to the pawn shop and retire. All of the Jewelry that BMNY sells is fully backed by a moneyback guarantee and a lifetime warranty. Yes LIFETIME. That means if it breaks or turns color 2 moths, 5 years, 10 years, etc. we will replace it for free. Try that at Claires or anywhere else. BMNY offers this warranty because BMNY believes and stands by the quality of the Jewelry sold.