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CB Health Insurance Blue Cross & Blue Shield of Michigan
Blue Cross & Blue Shield of Michigan

Blue Cross & Blue Shield of Michigan review: Customer Service person can't speak English

C
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11:41 am EST
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I kept telling the person that I wear hearing aids and could not understand what they were saying so please switch me to someone else. The person not only had a poor command of the English language, she also talked through her nose which made it even more difficult. I asked her to spell what she wanted or needed so that I could pay my bill as it was past due. I never received the initial bill (assuming they sent one) because our mail service has been really bad lately. I received a past due notice so tried to pay it online and could not do that either. I am 87 so I assume that Blue Cross just does not want me as a customer.

Recommendation: If you can find a company that works for you besides Blue Cross, choose the other company

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  1. Blue Cross & Blue Shield of Michigan Contacts

  2. Blue Cross & Blue Shield of Michigan phone numbers
    +1 (313) 225-9000
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    +1 (810) 720-8550
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    +1 (517) 325-4431
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    Provider Consultant
    +1 (313) 225-8244
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    Network Support
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  3. Blue Cross & Blue Shield of Michigan emails
  4. Blue Cross & Blue Shield of Michigan address
    600 E Lafayette Blvd, Detroit, Michigan, 48226-2927, United States
  5. Blue Cross & Blue Shield of Michigan social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 17, 2025
Blue Cross & Blue Shield of Michigan Category
Blue Cross & Blue Shield of Michigan is ranked 66 among 67 companies in the Health Insurance category
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